Sprinklr Avaliações 

sprinklr is in the negative for assessing a persons sentiment and that causes disciplinary action on the agents useing the platform. Sprinklr doens't know the word "NO." The company lies to it's investors and clients and makes claims that the software can rate a persons emotion. Maury said that $h!T was a lie. I have spent days (not hours) reviewing the scoring and the platform literally lowers an agents score for a response of, "No thank you" High scores are being given to very upset customers. They need to go back to the drawing board on this. If this platform keeps putting agents jobs in jeopardy I see a big-fat lawsuit for them.

DO NOT USE SPRINKLR...their account manager will show you a shiny product whilst trying to onboard you but once terms are signed, you get to talk to a support system in another country which just sends videos to answer questions - no real human contact and the system is flawed...so many things just don't connect and lots of problems, the user-ability is rubbish and the interface doesn't look very proffesional. I'd honestly swerve - also if you are in the EU...it is a totally different system. It is SHOCKINGLY BAD

They are hopeless with there services, they product is no good. very disappointed :(