Exceedingly unprofessional customer service. I raised a complaint about a poorly completed clean where the cleaner arrived 2.5hrs late, causing me to miss an appointment elsewhere, did a ve... Ver mais
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Veja o que dizem as avaliações
App is easy to use with good features. Cleaner was excellent- reliable, trustworthy and very thorough. Will be using service again. Only thing that could be improved is more certainty whether cleaner... Ver mais
I used Squeke for a one off clean of an old apartment that just needed freshened up before we returned it to the landlord. My cleaner, Jurgita, was great - really friendly and very professional. She m... Ver mais
After struggling for a long time to find a good cleaner, we found Squeke. They finally gave us the calibre of cleaner we were looking for; extremely personable and excellent at their job! Not to menti... Ver mais
Detalhes da empresa
Escrito pela empresa
Squeke helps you find great cleaners at competitive prices. At Squeke, we take the hassle out of finding a cleaner with our unique matching platform. Once you request your cleaning service, we alert cleaners in your area to fulfill your cleaning needs.
Informações de contato
Suite 10, 94 Fulham Palace Road, W6 9PL, London, Reino Unido
- support@squeke.com
- www.squeke.com
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super efficient...secure and fast
Super efficient...secure and fast. Cleaner was polite and organised. Will use again.
Amazing experience
Amazing experience.
Highly professional, considered cleaners that thought beyond my expectations.
Easy booking and can’t wait to use them again. Highly recommend.
Squeke - Scam (BEWARE)
Squeke essentially a scam. They received £45 payment for cleaning services, never turned up and when contacted by email after 2 back and forth communications ghosted me. NOT TRUSTWORTHY.
Here is the full story. I booked a cleaner for 15:00-18:00 on a Saturday and paid up front £45 as required. I tried to message the cleaner to confirm the appointment, but no answer was given. The cleaner never turned up at my door. I contacted the Squeke Support Team to see what hapenned. They had the audacity to tell me that the cleaner arrived at my apartment. No bell rang, no telephone rang (my phone number is available on the app). Apparently they send me an email when the cleaner was “outside my apartment” at 15:14. And they expect me to check my emails on a Saturday every 5 minutes. My flatmate came in at 15:20 and saw noone at the door. After a couple of emails, I requested a refund as I paid for a service that I never received. After two communications back and forth, I send another email waiting for a reply to my refund request. This email was completely ignored. Long story short, do NOT trust this company. It’s a complete scam. I am not even sure they provide cleaning services at this point.

Resposta da Squeke
Not impressed at all
Not impressed at all, booked 2 cleaners and neither turned up! One was over half an hour late and didn’t bother to contact me, when I contacted the team they were ‘struggling to park’ but never showed up, the second time they also never showed up and were over an hour late!
Utterly incompetent
They cancelled our booking (which we'd placed a month beforehand) at gone 5pm the day before we were due to have the cleaner come. They were unapologetic and blamed us for not getting a regular enough service for them to justify bothering with it. They advertise allowing one-off and monthly services but they will mess around those customers because they are not valued. I would highly highly recommend not using this absolutely useless company if you need reliability.
Amazing app and amazing service!
Really good service provided by my…
Really good service provided by my cleaner so I’ve subscribed for a recurring service.
The app is very easy to navigate and I can customise my clean as and when needed. The best cleaning service app I’ve found.
It was a super easy booking experience
It was a super easy booking experience, I was really happy with their clean and i will definitely be using squeke again in the future.
Quick, efficient service
I had an urgent cleaning request and was able to find a cleaner within minutes on the Squeke app. A really easy and efficient service to use. The cleaning service was excellent too.
Brilliant service
Brilliant service. Easy to use and always an excellent job.
Very impressed. Easy to use and cleaner was excellent
The platform is easy to use and our cleaner was on time and did a great job. Excellent how it allows you to set to ongoing regular visits. Very impressed
Super easy to use
Super easy to use. Made it so simple for me to arrange a cleaner!
Great new app
Great new app, I’m able to manage getting the cleaner in and paid so much easier!
Well organised
The future of home services - excellent idea, seems extremely well organised
Easy to use
Easy to use. Fair terms of service. Good cleaning. Intend to use regularly
Super service
Super service, easy to book and to use again and again.
very happy with the app
Easy and fair
quite easy to use and not too expensive. Cleaners show up on time and seem to get a good cut as well, which keeps them happy, I guess. Would recommend it; better than what I've used before.
Uber for cleaners!
Really easy to use app and cleaner was absolutely fantastic! Won’t go anywhere else now :)
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