Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Ver mais
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Veja o que dizem as avaliações
Ordered on 14th April. Requested specific date for delivery 20th April . Arrived on date requested. Good pre delivery communication . Well protected and appear excellent quality. Not fitted yet but I... Ver mais
A empresa respondeu
Stelrad are good quality, a UK business, and it was easy to order directly from them directly. The delivery guys were really helpful which was a definite plus, given they were delivering us 5 heavy ra... Ver mais
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Loja de Acessórios para Banheiros
- Fornecedor de Materiais de Construção
- Serviço de aquecimento
- Loja de artigos para reforma residencial
- Loja de radiadores
Sobre Stelrad Ltd
Escrito pela empresa
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Escrito pela empresa
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Informações de contato
Marriott Road, S64 8BN, Mexborough, Reino Unido
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excelente
4 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
I ordered two batches of radiators
I ordered two batches of radiators. The second on next day delivery. Neither turned up on time. For the second I even rang up after placing the order to make sure it had come through from the website and that it was definitely coming the next day. I was told it would arrive. It didn't.
10 de março de 2026
Resposta da Stelrad Ltd
Good afternoon, thank you for your review. I am incredibly sorry for the frustration these delays have caused, especially after you took the time to call and confirm the second delivery.
It appears a system sync error delayed your first order, and a manual administrative oversight meant your second order wasn't correctly booked with our courier. I completely understand how disappointing this is, particularly when you were given a verbal assurance over the phone that wasn't kept.
I have shared your experience with our team to ensure this doesn't happen again. I'm sorry for the inconvenience this has caused you.
Kind regards
Stacey
Excellent item
Excellent item. Always use Stelrad for my radiators.Speedy delivery service and a very competitive price.
17 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Excellent product delivered on time…
Excellent product delivered on time when you said so
17 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Good overall experience!
Good comms, radiator well-packaged for transit, great VFM & delivered within ETA by solid courier service. Happily use again & to recommend.
9 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Good price and spot on Delivery.
8 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Product arrived promptly
Product arrived promptly and matched with the webpage.
15 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Efficient delivery service
Efficient delivery service. Easy to communicate with.
Easy ordering.
Great customer service.
7 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
My review may be a little premature
My review may be a little premature. The radiator is still in the original packing in my garage. Will be fitting it when the weather is a little warmer. Most of the radiators in my house are Stelrad and I fitted some over 30 years ago. The original ones could be over 40 years old and still going strong.
Best regards,
Andrew
13 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Excellent service
Excellent service, delivered within the time frame, price was reasonable and quality is excellent
11 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Very good quality product
Very good quality product although a two week delay in production and delivery. Original post-manufacturing delivery date wasn’t updated until the day before. Radiators were easy enough to fit
12 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Great Service
From ordering to delivery the process was easy, we had to change the order after we ordered incorrectly, phoned customer services and issue was sorted.
Well done would highly recommend
2 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Very good service
4 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
No Quibble Customer Service
One of the radiators ordered had a small dent. Stelrad dispatched a replacement which arrived the following day.
10 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Good radiators
Good radiators, had to straighten side panels as damaged in transit
10 de fevereiro de 2026
Resposta da Stelrad Ltd
Good afternoon, thank you for your review. I'm sorry to hear that the radiators have arrived with some damage. I will send you an email in regards to this - kind regards Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Excellent experience
The order process was easy and I asked for next day delivery. No issues and I’m please with my radiator
25 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
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