Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).
A empresa respondeu
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Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).
A empresa respondeu
We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Ver mais
A empresa respondeu
Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Ver mais
A empresa respondeu
Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Ver mais
A empresa respondeu
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Reino Unido
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fine delivery. Not happy the return delivery discount wasn't applicable else would be five stars

Resposta da Stevensons
Easy to place my order and recieved my order promptly.

Resposta da Stevensons
Unfortunately, I was quite disappointed with the service I received.
I initially purchased the wrong garments (as the school had actually discontinued them) which were subsequently refunded. I then ordered two skorts, but these were missing from my delivery. When I contacted the shop to let them know they hadn’t arrived, I was then informed that they were actually out of stock.
What made this particularly frustrating was that I had attended a fitting appointment back in July specifically to make sure I was organised and prepared well ahead of the new school term. Despite doing everything in plenty of time, the school term has now started and I am still waiting for the skorts to become available.
Unfortunately, the whole experience felt quite disorganised and the level of service was not what I had expected, which was very disappointing.

Resposta da Stevensons

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Both online and in shop experiences were smooth.

Resposta da Stevensons
One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.

Resposta da Stevensons
I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.

Resposta da Stevensons
It’s easy to order and delivers in time as mentioned on the website,

Resposta da Stevensons
I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.

Resposta da Stevensons
Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.

Resposta da Stevensons
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