Stevensons Avaliações 

3.090
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de uniformes
  2. também em
  3. Loja de Calçados
  4. Loja de Moda Infantil
  5. Loja de Roupas
  6. Loja de roupas esportivas

Escrito pela empresa

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.090)

865 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

fine delivery

fine delivery. Not happy the return delivery discount wasn't applicable else would be five stars

28 de agosto de 2026
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Resposta da Stevensons

Many thanks for taking the time to leave a review.

Avaliado com 3 de um total de 5 estrelas

Not great!

Unfortunately, I was quite disappointed with the service I received.

I initially purchased the wrong garments (as the school had actually discontinued them) which were subsequently refunded. I then ordered two skorts, but these were missing from my delivery. When I contacted the shop to let them know they hadn’t arrived, I was then informed that they were actually out of stock.

What made this particularly frustrating was that I had attended a fitting appointment back in July specifically to make sure I was organised and prepared well ahead of the new school term. Despite doing everything in plenty of time, the school term has now started and I am still waiting for the skorts to become available.

Unfortunately, the whole experience felt quite disorganised and the level of service was not what I had expected, which was very disappointing.

28 de agosto de 2026
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Resposta da Stevensons

Many thanks for taking the time to leave a review. I am sorry to hear of your disappointment and will pass your feedback onto the relevant teams for review.

Many thanks,
Stevensons

Avaliado com 5 de um total de 5 estrelas

On time

On time, all good - no drama 😊

28 de agosto de 2026
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Resposta da Stevensons

Many thanks for taking the time to leave a review.

Avaliado com 2 de um total de 5 estrelas

One set of socks has incorrect name…

One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.

27 de agosto de 2026
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Resposta da Stevensons

Thank you for providing a review.

I am sorry to hear that you received an item with the incorrect name labels.

I have had a look and cannot see any previous communication from us regarding this. In order for us to rectify this for you, please email our customer service team, and they will happily rectify this for you.

Many thanks,
Stevensons

Avaliado com 1 de um total de 5 estrelas

I have had a very disappointing…

I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.

7 de setembro de 2026
Avaliação não solicitada
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Resposta da Stevensons

Thank you for leaving a review.

As mentioned in our email communication with you, the blazer you received is the blazer that was ordered and is accepted for this year group.

We have, however, arranged for a replacement to be sent to you as a gesture of goodwill, and this will be delivered as per our original email.

I hope this helps

Stevensons

Avaliado com 5 de um total de 5 estrelas

Great service

I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.

25 de agosto de 2026
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Resposta da Stevensons

Many thanks for taking the time to leave a review.

Avaliado com 1 de um total de 5 estrelas

Package left on doorstep contrary to my…

Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Stevensons

Resposta da Stevensons

Thank you for your review.

I can see that your parcel was delivered and you confirmed receipt, so a delivery refund was not required.

We understand your frustration with Royal Mail not following your instructions, and we have fed this back to them.

We are sorry for any disappointment caused.

Many thanks,
Stevensons

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