Stone & Earth Ltd Avaliações 

156
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Stone&earth were absolutely fantastic. From the initial survey to the finished kitchen they were incredible. Great price, great advice on kitchens and then great instillation. Turned up when they... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the very first point of contact, Lily and the team at Stone and Earth have been absolutely fantastic. After a couple of showroom visits and several emails, they expertly guided us through s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jason at Stone & Earth has been great to deal with it. He helped us from start to finish in choosing tiles for our kitchen, bathroom & en-suites. His attention to detail is spot on, he spent so much t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Stone & Earth were introduced to me by my building designers, Landseer. From our first meeting with Jason they provided great service and great products. The ceramic floor tiles were just what we wa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Pedra
  2. também em
  3. Loja de azulejos
  4. Loja de decoração de design de interiores
  5. Reforma de Banheiros
  6. Remodelador de cozinhas
  7. Serviço de Pedreiro

Escrito pela empresa

Stone and Earth provide bespoke and high quality, Worktops, Tiles, Bathrooms and Kitchens. Covering the whole of the mainland UK there's no project too big or small for us to take on. Here at Stone & Earth, we like to make the process of purchasing your interior solution as straightforward as possible whilst ensuring that our high standards are met and expectations are exceeded from the moment you step into the showroom right through to your interior product being fitted and completed. We are meticulous in our attention to detail, dedicated to our craft and proud of what we deliver but the journey for our customers is straightforward without compromising on standards. Quartz, Granite and Ceramic Worktops. Indoor and Outdoor floor and wall tiles. Fixtures and Sanitary ware. Kitchens and Prep Works Stone and Earth is your one stop design journey experts. Our custom built state of the art showroom and factory in Bromsgrove, West Midlands is open seven days a week showcasing the very best products and services that we offer.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(156)

24 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

From the very start

From the very start, the team were responsive, engaged with our needs, and very happy to send samples across and evolve the design based on our changes. We also visited the showroom for ideas and Chloe did a great back and forth. Chris was great at making sure the survey and the technical aspects were accurate before installation. He joined on day one of install with Rob, who was the installer and what was great after the work was all done, they came back for our sign off. No hesitation in working with the team at Stone and Earth again.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you very much for your lovely review! We hope you will be very happy with your beautiful new kitchen for many years to come.

Avaliado com 5 de um total de 5 estrelas

Great communication from first meeting…

Great communication from first meeting Chloe, until the last person left our house when all complete.
All tradesmen and planners extremely polite and nothing was too much trouble. I would highly recommend stone and earth. Owners of company- you have chosen your staff very well !

28 de novembro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you for your kind review, Jill! We really appreciate the kind feedback and the team are thrilled to hear that you have been so pleased with their work!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent from start to finish, Alex kept me informed all the way, delivery guys and fitters brillant. Would deffo use again

20 de outubro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you for your lovely review, Christine!

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish
The whole process was brilliant, great price, then the templating was really thorough (and lots of advice and guidance on what to do and where), installation and finished product exceeded our expectations.
Thank you so much

6 de novembro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you very much for the kind feedback! We are thrilled to hear of your positive experience with Stone & Earth.

Avaliado com 5 de um total de 5 estrelas

Can’t fault the service here.

Really can’t fault Stone and Earth.
From my first contact to choose my worktops through the survey and fitting I was very impressed. Jayson who surveyed was very detailed. Dave and Mick who fitted my worktops were very friendly, with great humour and extremely professional, thanks to both you guys. My wife is over the moon, so a big thank you to Stone and Earth.
We will be back for our bathroom!

13 de setembro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you so much for your kind feedback! The team are thrilled to hear your lovely comments.

Avaliado com 5 de um total de 5 estrelas

Stone & Earth deliver amazing results.

Stone & Earth is local to us so we visited their showroom with the idea to buy tiles for our family bathroom refit. Once we spoke to Jae and seen the quality of their work we decided to ask them to develop our design ideas into something that worked in the space available. We met with Jae a few times and bounced a few emails back and forth. After paying a deposit it was about 6 weeks later they started. Their fitters were excellent. Everything was kept tidy. Arrived on time everyday and kept us informed at every step. The finished result was amazing. The quality of the materials is excellent. Everything fitted with care and precision. I can't believe how good our new bathroom now is. We have a feature wall in the walk in shower, a mirror with led lighting and demister glass, and very elegant taps. Every element works perfectly together and is just as Jae described and illustrated to us using a 3d computer render. I highly recommend talking to them if you want a new bathroom fitted.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Hi james,

Thank you so much for your glowing review!

Jae will be really chuffed to hear your feedback, and we’ll make sure the fitting team hear your kind words too. They take great pride in their work, so it means a lot when customers notice the care and precision they put into every stage.

Thanks again!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service Jason who came to measure up was polite and helpful very professional

6 de outubro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you for your review Diane, we have passed this onto Jason for you☺️

Avaliado com 5 de um total de 5 estrelas

Ex Display Shepherds Hut

We purchased an Ex Display shepherds hut from this company & have to say the standard of customer service was great. The quality of the finish was excellent. From initial viewing to completion of purchase, every enquiry or request we made was happily responded to efficiently & effectively. I would recommend the team without question.

18 de setembro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you for taking the time to share such a positive review. We’re delighted to hear that the shepherds hut met your expectations and that the whole process felt smooth from start to finish.

It’s great to know our team were able to help with everything you needed along the way.
If there’s ever anything else we can support you with, we’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

We had our kitchen fitted last September. From the design stage through to fitting Stone and Earth could not have been any more professional and efficient. Very impressed with the trade team. We recently had a problem ( our fault!) they responded and sorted it so quickly. We highly recommend.
Helen +Pete

5 de setembro de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you so much, Helen and Pete. It was a pleasure to be part of your kitchen project, and we’re delighted to hear you’re still enjoying the space. We really appreciate your kind words about the team.

If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave such a lovely review.

Avaliado com 5 de um total de 5 estrelas

In love with my beautiful bathroom

I'm totally in love with my new barhroom. It looks fabulous. Jae did a great job on the design and added a couple of twists, that made it extra nice. The fitters were also great, did a neat job and tidied up after themselves. What more can I say.

17 de julho de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you so much for your kind words Jennifer! We're glad you love your new bathroom!

Avaliado com 5 de um total de 5 estrelas

Ensuite remodelling

Jae at Stone and Earth designed us an incredible ensuite! He totally transformed the small, dark space we had in to a beautiful, luxurious shower room. Jae was interested in finding out how we used the room before starting his design and included every aspect we wanted - and some we would never have dreamed could be achieved! He talked us through every aspect of the design and the fitting and was regularly on site to check on progress during the work. Tom and Justin who fitted the bathroom were fantastic and we are delighted with the results. A professional experience throughout and we would highly recommend!

8 de agosto de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you both, we loved working with you on this project!

Avaliado com 5 de um total de 5 estrelas

Flawless service A1

This is the second time I’ve dealt with Stone And Earth . First time was 2022 and they done my Kitchen worktop. this time Done my utility room. And again, the service was flawless attention to detail from start to finish from dealing with Alex in sales and Jason who done the measuring and Dave and MIKE who fitted. A1 service fantastic communication and highly recommended will definitely use again in the future. Thanks again Stone And Earth top job

5 de agosto de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you so much for your kind words Frank!

Avaliado com 5 de um total de 5 estrelas

Top Class Service

We visited Stone & Earth. We were assisted by Jason who gave us samples to take home. We returned the following day to complete our order.
The advice and support we were given by Jason was first class. He ordered and organised everything we needed, down to the last detail, including the floor specialist to installthe tiles.
We could not thank him enough for his input. He gave us a level of service we did not envisage, superb!

31 de julho de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

We're glad to help! We hope you love your tiles and we have passed your words onto Jason!

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service, I went in just looking for a single tile to put my firepit on and was worried I was going to end up having to buy a whole pack but I spoke to Jason and he found a spare tile that he gave me for free. I can't speak to their prices compared to the bigger chains having not paid anything but that kind of customer service is truly unparalleled.

3 de agosto de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you for your kind words Michael, we will always help out our customers! We've passed your kind words onto Jason.

Avaliado com 5 de um total de 5 estrelas

Fantastic Service!

A big thank you to Jason and Chloe who were extremely helpful in our tile choice for new bathroom recently. Fantastic choice of tiles too and Jason’s knowledge of trims and grouting to set the whole thing off was perfection.

Thank you Jason and the lovely Chloe.

See you again for our next tiling project!

9 de junho de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Thank you so much for kind words Jane, we have passed these on to both Jason and Chloe!

We look forward to seeing you for your next project!

Avaliado com 5 de um total de 5 estrelas

Jason at Stone & Earth has been great…

Jason at Stone & Earth has been great to deal with it. He helped us from start to finish in choosing tiles for our kitchen, bathroom & en-suites. His attention to detail is spot on, he spent so much time with us showing us many options and different grouts etc. Would definitely recommend Stone & Earth and look forward to dealing with Jason more in future projects.

17 de junho de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Hi Hollie,

Thank you so much for your review, we have passed your comments onto Jason, we hope to see you again!

Avaliado com 2 de um total de 5 estrelas

Finished quality ok ish

Finished quality ok ish, but the "templating" was not. It was a survey only, starting with some sort of tripod device and a probe on a string, not a laser. The guy then went on to use a tape measure! He said there would be mitring to suite an odd wall angle, in the end it was 10mm short and filled with 10mm of silicone.
The drawings were dimensioned to 0.1mm! Crazy! One of the upstands was not high enough by a long way, luckily there sufficient of the slab left to get a new one on the same day. A cable cut out discussed with the surveyor was 70mm long and not the 80mm I asked him for. Jointing was not as discreet as in the showroom.

10 de junho de 2025
Avaliação não solicitada
logotipo da Stone & Earth Ltd

Resposta da Stone & Earth Ltd

Hi Mr Brass, thank you for taking the time to leave us a review. We apologise you feel your experience has fell short of expectations.

The tripod with a probe and string you have referred to is a Proliner which is used around the world and seen as an industry leading piece of equipment in digital templates. We apologise if this wasn't explained to you in detail and we have noted internally to make sure this doesn't happen again.

The tape measure isn't used for official digital drawings or sizings it is us simply checking everything is as it should be. We do this as part of our rigorous templating checks.

We appreciate the one piece of upstand was too short but this was rectified there and then as we pride ourselves on quick solutions to any issues. As spoken about on the phone call with yourself we are happy to rectify any issues you are not happy with. If we can help with anything further on this project please do not hesitate to get in touch.

Kind Regards
The Stone & Earth Team

Avaliado com 5 de um total de 5 estrelas

Excellent support - Brilliant Product

I first was introduced the Stone & Earth in 2021 when I was looking for someone who could make a marble fireplace hearth which was proving harder than expected, they helped us then with that project and we've reverted to them on a number of occasions since. Most recently for our new kitchen worktops, competitively priced (I did get multiple quotes) combined with great customer service and fantastic teams that came to site to template and install.
Also enabling us to go to pick the slabs of stone gave so much confidence in the quality and look of the stone.
We are in love with the amazing marble worktops and splash back.

13 de junho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Replacement worktops are beautiful but ...

Really pleased with the replacement worktops. Great service and installation. Only deducted one star because it wasn't made clear when we purchased that we'd have to be responsible for having old worktops removed and disposed of. This left us in awkward position of having to find someone to remove old worktops at short notice and added to overall cost of project consequently. Otherwise excellent all round.

7 de abril de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais