I’m disappointed with the service so far. I have been waiting a long time for a response and no one has contacted me to resolve the issue. The lack of communication is very frustrating. I hope the com... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I’m disappointed with the service so far. I have been waiting a long time for a response and no one has contacted me to resolve the issue. The lack of communication is very frustrating. I hope the com... Ver mais
A empresa respondeu
REFLEXOLOGY Level 4 course. Hi, for anyone relaxed about studying from home, and planning on earning a bob, and fairly laid back, its a good choice. Alison Brown must be great in person too because... Ver mais
A empresa respondeu
I have just completed the Chinese Medical Theory Level 5 course with Stonebridge. As there was no deadline on the course, it went well with my time schedule. The learning materials were clear and the... Ver mais
After nervously submitting my first assignment for my Pharmacology - Introduction Level 2 course i expected a bit of a wait to hear back ...i was wrong! my nerves and anxiousness were dissolved in an... Ver mais
Escrito pela empresa


Wilson House, Lorne Park Road, , BH1 1JN, Bournemouth, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tom was really helpful, took the time to explain everything,quick and efficient.
Thank you !
Jakub
Is very professional and lovely speak to ,point me to the right direction.very helpful over all
Extremely disappointed with their system.I ended up my course earlier and made a payment to clear my debt and gain my certificate but after clearing the whole amount around £500 a week later the direct debit being taken from account.I call them and they refused and then I explained that I have bank transactions of the payment.They forward to other company and they refused about all that.They told me I have only £90 to pay to clear my debt and they have not received any payment. The strange thing is that both of them have refused to have any coordination.

Resposta de Stonebridge Associated Colleges
They answered all my questions and very professional
I’m currently studying Access to HE Computing, GCSE Maths, and GCSE English with Stonebridge Associated Colleges, and my experience so far has been really positive. The staff, especially Andrew Stean (Access to HE Course Coordinator) and Catherine Deaville (Curriculum Lead for SEMS HE Diplomas), have been incredibly kind and supportive.
What makes studying at Learndirect even better is how understanding they are of personal circumstances. Their support has made a huge difference, and to be honest, without their help, this journey would have been much more challenging. I truly appreciate their dedication and encouragement!
Terrible experience. Very stressful. Paid £1000 and have made a few complaints. Had to push for assignments to be marked. Lack of support. Still no certificate, 5 months after competing.despite 5 requests.

Resposta de Stonebridge Associated Colleges
Worst customer experience. I have tried to complain numerous times throughout the duration of my course for multiple things that were flagging up with no success or acknowledgment. I completed all of my course content within approximately 3 months of signing up for it. I had to push to get my practical placement, I had to push to get assignments marked. I had no real support from said ‘tutor’. It was far from worth the £1000 I paid for it. Over a year AFTER submitting all of my paperwork and getting things signed off I have FINALLY received my certificate but absolutely not worth the energy put in to get to this point. Absolute shambles.

Resposta de Stonebridge Associated Colleges
My experience was wonderful. My tutor, Jill Edwards, was encouraging and patient, which helped me give my best and complete the course. I strongly recommend the Operations Management Course, as it has really improved my job performance.
I paid for a Level 4 course a few years ago, which wasn't cheap whatsoever (over £200), and it was advertised that I would have lifetime access. I recently tried to log in with the same credentials and was unsuccessful, so contacted customer service.
This is what they said: "Unfortunately, I need to inform you that your course is now considered outdated. As per our policy, courses typically expire after two years, and your course has passed this period. As a result, it can no longer be continued at this point.
To proceed, you will need to re-enrol in the course." (meaning I have to pay again if I want to re-enrol).
So, in essence, they sold a lie of lifelong access and pocketed the money. I am not someone who posts negative reviews but I had to warn others to avoid this provider.

Resposta de Stonebridge Associated Colleges
I’ve just completed my Higher Teaching Assistant Level 4 course. What a wonderful Christmas present! I would like to thank my tutor, Alison Brown, for all her help and support. It was very much appreciated.
Lovely chat. Really helpful and gave me the final push to apply :)
After nervously submitting my first assignment for my Pharmacology - Introduction Level 2 course i expected a bit of a wait to hear back ...i was wrong! my nerves and anxiousness were dissolved in an instant and not only was the feedback from my tutor Hilary Clark super prompt it was so encouraging and gave me such a boost in confidence! to those wondering i passed ha! it made me want to quickly get on with my next assignment - soon to be submitted THANKYOU Hilary and Stonebridge! Emma
I would like to acknowledge that I received my refund from you today. Thank you very much.
Informative feedback from my tutor Natasha Beukes. I am currently studying the Life Skills Coaching - Advanced Level 4 course and so far, so good as this what I eventually want to become once I've completed my course.
Thank you Andrew Stean for your quick assistance.

Resposta de Stonebridge Associated Colleges
Well I will take back some of the comments I recently said about Stonebridge as I received my final Certificate today (Diploma) for Journalism so I’m chuffed at that and I was just over anxious about it. I applaud them for remedying the situation.
I have finally come to the end of my Advanced security Management course,a memorable journey with satisfying support from my Tutor Jill Edwards.
Jill you're a Star you guidance and encouragement made me do more than I expected thank you so very much.
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