I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Ver mais
A empresa respondeu
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Ver mais
A empresa respondeu
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Ver mais
A empresa respondeu
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Ver mais
A empresa respondeu
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Ver mais
A empresa respondeu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Escrito pela empresa
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service, quick and easy. Very happy with my new car and how it was prepared when I picked it up.

Resposta da Stratstone - BMW Chesterfield
Good customer care, the video they send about the vehicle condition is a real good touch

Resposta da Stratstone - BMW Chesterfield
The staff are friendly and are always ready for me when I turn up for my Car Servicing. The Service / Repairs are always carried out while I am waiting. There is plenty of coffee and the car is always valeted when it is returned to me. Thank you again.

Resposta da Stratstone - BMW Chesterfield
Always a 5* experience with Martin and Melissa at the Chesterfield showroom!! Love my new car and the whole buying process.

Resposta da Stratstone - BMW Chesterfield
Great service! Didn’t have to walk around much to be seen to. Melissa Wain was really helpful even though we didn’t decide to buy in the end but was really nice to have someone patient - highly recommended

Resposta da Stratstone - BMW Chesterfield
Popped into store today to begin exploring which car to go for next when my current finance is up, and was really pleased with the experience. Still undecided on which car to proceed with, but the service received reassured me that when I do it will most probably be smooth and stress free! Will be hitting you up again soon Mel, thank you!

Resposta da Stratstone - BMW Chesterfield
I can not rate Hannah high enough! She was helpful, polite and really guided me in making the right choice. I appreciate how above & beyond she went.

Resposta da Stratstone - BMW Chesterfield
Lovely experience. Hannah was helpful and sorted everything quickly and efficiently. Thank you!

Resposta da Stratstone - BMW Chesterfield
Your service personnel have to date been very good. However on my recent visit, I felt the procedure was rushed and I was dealt with in dismissive attitude

Resposta da Stratstone - BMW Chesterfield
The overall experience was straight forward and hassle free. I drove up at my alloted time and was seen instantly by the service team. Within 15 minutes I had handed my keys over and was sat in a courtesy car ready to continue my day. I had a phone call to say the car was finished and ready to be picked up. Easy, hassle free and a very friendly team.

Resposta da Stratstone - BMW Chesterfield
Dean helped me from start to finish, no pressure, not pushy and very informative

Resposta da Stratstone - BMW Chesterfield
We took our car for mot yesterday and received excellent care from Louise who kept us informed throughout, very polite and knowledgeable, a credit to the company, will certainly recommend stratstone at Chesterfield

Resposta da Stratstone - BMW Chesterfield
Excellent service from these guys and Louise was first class and well informed in the service department 👍

Resposta da Stratstone - BMW Chesterfield
Fantastic service, quickly dealt with my car and handed it over shiny and clean. Full marks.

Resposta da Stratstone - BMW Chesterfield
Really improved and as good an experience I have had at BMW recently

Resposta da Stratstone - BMW Chesterfield
Excellent as always, can't thank Chesterfield Stratstone enough..

Resposta da Stratstone - BMW Chesterfield
I did a thorough inspection where my vehicle was parked at Stratone after being serviced, and noticed that there was a small dent on the driver's rear door, which was not there before, and also on checking the passenger seat, this still appears to remain as it was before, where the leather strip has not been fixed using the underlying retaining clip. Photographs of both these issues were sent to Statstone. The leather seat should be an easy fix, however the small dent should also be fairly straight forward to fix in their Body Shop, by pulling the dent out, using the right tools etc. Fingers crossed this can be done without any further charges.
Further update to advise that the vehicle was returned to Stratstone and all the faults were fixed, FOC. Thank you very much.

Resposta da Stratstone - BMW Chesterfield
Excellent dealership with excellent customer service

Resposta da Stratstone - BMW Chesterfield
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.