Very good at selling you a car. Service from that moment onward was non existent. Original salesman didn't respond to follow up emails once he had his sale. Then contacted Mahmood who promised to l... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Very good at selling you a car. Service from that moment onward was non existent. Original salesman didn't respond to follow up emails once he had his sale. Then contacted Mahmood who promised to l... Ver mais
A empresa respondeu
I have dealt with Chris and Peter at Stratstone Mayfair previously so went back looking for another vehicle. Although JLR have suffered the past few weeks with the Cyber attack Chris did everything to... Ver mais
A empresa respondeu
We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional. Anthony then spent ove... Ver mais
A empresa respondeu
We bought our pre owned Range Rover Sport from Stratstone Mayfair without seeing it with the help of Kyle, Retail Sales Specialist and Paul Harris, Head of Sales . We were reassured that we would be... Ver mais
A empresa respondeu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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14 Berkeley Street, W1J 8DX, London, Reino Unido
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Resposta da Stratstone - Mayfair Land Rover
Me and my wife recently purchased a new car from Land Rover Mayfair. Peter delivered our car and was absolutely excellent. Very polite and knowledgeable.

Resposta da Stratstone - Mayfair Land Rover
Thank you to Peter for his great customer service - he went above & beyond on numerous ocassions.

Resposta da Stratstone - Mayfair Land Rover
Anthony delivered our car back to us today. He is friendly, efficient and punctual. A good ambassador for the company. Thank you
Cheryl Blair

Resposta da Stratstone - Mayfair Land Rover
Just too delivery of our LR Discovery Sport SE. Our handover consultant Anthony did a great job of explaining the new functionality of all the tech included.

Resposta da Stratstone - Mayfair Land Rover
Gary picked up my car and Aziz dropped off after a recall service. Both were on time, informative and attentive and I would recommend Stratstone due to the good service provided by their staff.

Resposta da Stratstone - Mayfair Land Rover
I had to call Peter as I was having issues with my in control app. He had kindly given me his number at the time of handover, called him, he remembered me right away and sorted my issue with a couple of call backs. Genuinely impressed, Peter called back at the time requested, was polite and professional. A credit to Stratstone - thanks Peter.

Resposta da Stratstone - Mayfair Land Rover
Not a pleasent experience - i have had really enough now so leaving a review after 29 days of purchase which is a lot of time i have waited for Paul, Clive, Daniel and the receptionist to either just reply to my email once or give me a call - i have sent five emails on and on to each one of these guys who are the main guys there and calls have been uncountable and i have never been able to speak to them at all - all i get is an answer from the receptionist saying someone will call in few minutes . If any one purchases a car from this mayfair stratstone jlr no chance of expecting a response at all after purchase and this is not because they may be busy this is because they do not care at all you know some companies have employees who are just not bothered at all after they hit a target or sale. This was a factual review for there services now coming to the range rover evoque 2024 i bought from them and it was delivered to my home by nice guy from them next day in evening it was dark so the next day i noticed rear number plate light is not working and the coolent low warning was showing on the dash both are minor issues which they should have checked in there so called 150 points check which they said they do before delivery which 100% was not done otherwise these two issues would not have been there. Only these two issues for which i have been contacting them for 29 days and i have no responses and no calls from them i have a whole call record on this and email history. It is one of those companies who will do anything to sell there items and then after that moment of sale done its like who the hell are you. Without any exaggeration this is what you guys are doing Paul, Clive and Daniel you cannot have any justification to this what so ever.now i have called land rover support for the above two issues directly about miss selling and they have got me an appointment for 21st jan at land tover guisely but they have asked me if stratstone land rover jlr will cover the expenses which they have quoted me to be as of £210 in writing for these issues if these two issues are not covered under warranty i have this in writing from them. I expect to recieve a call from you mayfair jlr stratstone tomorrow after 1pm to consolidate this matter and if i dont i will have an update to this review again. Such a simple thing was it and what a mess have you guys made it.

Resposta da Stratstone - Mayfair Land Rover
Chris and Pete were great. Thanks

Resposta da Stratstone - Mayfair Land Rover
My vehicle was delivered by Anthony this morning. I can’t praise him enough, he was very polite and very knowledgeable about the vehicle during the handover process.
He ran through all the controls and made it easy to understand.
He is a credit to your company.

Resposta da Stratstone - Mayfair Land Rover
Great service from Peter. He was very polite and helpful. Explained everything to me clearly, I would highly recommend.

Resposta da Stratstone - Mayfair Land Rover
Anthony delivered my car, the handover was excellent he showed all the features of the car, he had great knowledge of the vehicle.

Resposta da Stratstone - Mayfair Land Rover
This review is for Peter. He worked tirelessly to get the repairs completed on my car. He took it upon himself to drive to another supplier to source the correct parts as the original sent parts were incorrect. I have been waiting for two months for the second key for my car it was supposed to be sent down to me in Bournemouth when Peter collected my car on the 9 October. Unfortunately Kyle failed to hand it over to Peter before he went on annual leave so it has remained in a draw in his desk in his office until……. Peter assures me it was sent to me recorded delivery yesterday 29 October by Natalie. I am still without the owners hand book and trying to source one on ebay but no luck so far. Thank you Peter I wonder how they would manage without you at the Mayfair dealership. My best wishes Lindi.

Resposta da Stratstone - Mayfair Land Rover
I would like to send a big Thank you to Peter. He was absolutely fantastic from start to finish. Peter was exceptional, so friendly and helpful. Thank you for everything Peter. You are amazing

Resposta da Stratstone - Mayfair Land Rover
Peter S was absolutely wonderful! He showed me all of the functionality with my new Discovery! Thank you!

Resposta da Stratstone - Mayfair Land Rover
Great service from start to finish. Peter our delivery driver was exceptional and really took the time to talk us through the whole set up of the car. Very knowledgeable and a lively guy.

Resposta da Stratstone - Mayfair Land Rover
Chris gave an excellent service as ever on the sales side I think I’m on my 7th car from Stratstone Mayfair and always a pleasure to deal with Chris on every detail.
Peter’s delivery service was absolutely first class and his knowledge of every details for the handover was impeccable!
Thanks Guys.

Resposta da Stratstone - Mayfair Land Rover
Stratstone Mayfair have been brilliant.- We recently had an issue with our Evoque. The service and support we've had from Paul, Kyle and Anthony in helping to sort the issue has been excellent. Highly recommend for their customer service, communication, proactiveness and friendliness. Many thanks.

Resposta da Stratstone - Mayfair Land Rover
Fantastic support through delivery. Clear explanation of car and functions. Extremely happy. Thanks!!

Resposta da Stratstone - Mayfair Land Rover
Fantastic service from Chris and Peter, faultless

Resposta da Stratstone - Mayfair Land Rover
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