Brian Kennedy from Mercedes Giffnock went above and beyond to help me find the car I wanted. He made the whole process so clear and straightforward and took a lot of the stress of buying a new car awa... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Attentive staff and good facilities, just let down by the waiting time. 2.5hrs for an MOT defeats the purpose of booking a time slot
A empresa respondeu
From the second I enquired about the car I was interested in, Alistair made the whole experience straightforward and got me in to see the car that afternoon, and was even able to speed the process up... Ver mais
A empresa respondeu
Despite 5 phone calls to Mercedes giffnock in Glasgow and eventually speaking to a sales staff member who informed me i had to speak with the Paul the sales exec, leaving 4 messages for Paul, 9 days... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Fábrica de Carros
- Mecânica de Carros
- Serviço de troca de óleo
- Revendedora de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
34 Fenwick Rd, Giffnock, G46 6AA, Glasgow, Reino Unido
- 0141 629 1200
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Attentive staff and good facilities
Attentive staff and good facilities, just let down by the waiting time. 2.5hrs for an MOT defeats the purpose of booking a time slot
11 de setembro de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Derek, we appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
First class and prompt service from a…
First class and prompt service from a friendly and helpful staff.
10 de setembro de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Ewan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the dealership.
Have a lovely day!
Stratstone Brand Customer Services
Brian Kennedy from Mercedes Giffnock…
Brian Kennedy from Mercedes Giffnock went above and beyond to help me find the car I wanted. He made the whole process so clear and straightforward and took a lot of the stress of buying a new car away. I cannot recommend Brian enough!
11 de setembro de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hi Cara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Brian Kennedy at the dealership
Have a lovely day!
Stratstone Brand Customer Services
Great team -Excellent Service
Great team, very helpful and friendly. They give great advice and have very good knowledge.
7 de setembro de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Giffnock Customer Services
This was my 9th Mercedes
This was my 9th Mercedes. I would only buy from Stratstone. Phil Lowrie was superb to deal with. Helpful and professional.
3 de setembro de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Joanne,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Mercedes-Benz of Giffnock Customer Services
Very professional and mannerable staff.
27 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Brian Kennedy was extremely helpful
Brian Kennedy was extremely helpful
31 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
Amaree
Thank you very much for leaving a 5 star review and feedback.
We really appreciate it!
Have a great day!
Stratstone Brand Customer Services
Excellent service from start to finish
Excellent service from start to finish! Not pushy at all, would return to buy another new car without a doubt.
30 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
Jon
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Mercedes-Benz of Giffnock Customer Services
£440 to fit a new battery that on its…
£440 to fit a new battery that on its own would cost £220. My car taken for a whole day to do this.
Absolutely disgraceful.
Oh, go to Kwikfit? Great idea. I did. They spent 2 hours trying to change the battery before realising they needed some sort of code that Mercedes keeps to themselves.
28 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hi Gordon,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Alistair, what a man!
From the second I enquired about the car I was interested in, Alistair made the whole experience straightforward and got me in to see the car that afternoon, and was even able to speed the process up so I was driving away the very next day. It was my first time financing a car and he made sure I understood the whole process, what happens at the end of the term and ensured I got the best value possible for my trade in. It was a very pleasant experience! I’d highly recommend this branch for a pleasant, no pressure environment, and a sales team with your comfort in mind!
26 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Jamie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Great service from Stratstone Giffnock.
Great service from Stratstone Giffnock.
Great customer service.
21 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Hugh,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Great Experience
Overall very pleased with my experience. Staff were accommodating and really helpful, especially Sandy who took care of me. Would definitely recommend!
21 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hi Ruby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Sandy at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Abysmal sales service.
Despite 5 phone calls to Mercedes giffnock in Glasgow and eventually speaking to a sales staff member who informed me i had to speak with the Paul the sales exec, leaving 4 messages for Paul, 9 days later still no contact.
Poor service, decided to go elsewhere.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hi Brown,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Brand.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Brand Customer Services
Superb customer experience.
Superb customer service, which made my car purchase an enjoyable experience.
18 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Bernard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Service at mercedes benz Giffnock
From being welcomed by the receptionist through to receiving my car back everything was completely professional and polite.
I would definitely recommend this branch to anyone and everyone I know or how owns a Mercedes-Benz
19 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Great experience
Great experience. All of the staff are always professional, friendly and extremely courteous.
18 de agosto de 2026
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello Smith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Bought my car through Brian Kennedy
Bought my car through Brian Kennedy. Was excellent in making the process as easy as possible. Very attentive and helpful.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Stratstone - Mercedes-Benz of Giffnock
Hi,
Thank you for your positive review.
The team at Stratstone Brand are always happy to help!
Have a great day!
Stratstone Brand – Customer Services
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