Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... Ver mais
A empresa respondeu
Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car sea... Ver mais
A empresa respondeu
Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly. I would hav... Ver mais
A empresa respondeu
We recently completed a part exchange deal on our new car with Mini Stratstone Chesterfield. The whole process end to end was seamless. The team at Stratstone made us feel valued from the get go, and... Ver mais
A empresa respondeu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Escrito pela empresa
Eastside Park, Eastside Road, S41 9BH, Chesterfield, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks again to the guys at Stratstone Mini Chesterfield. Especially Jake, Hannah and Craig. 4th mini from these guys now and each time I receive the best service!!
What a pleasant experience from start to finish regarding the purchase of my new mini.
Emily looked after me from start to finish and is an asset to the company.
I told her what I wanted from the car and she found me one with all the gadgets there is possible….
Nothing was too much trouble and any issues were resolved for me without hesitation.
Thankyou again to Stratstone Mini 😊

Resposta da Stratstone - MINI Chesterfield

Resposta da Stratstone - MINI Chesterfield
Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet received my money. On Friday 07/02/25 I gave them my bank details again so they could issue a manual refund, I am still waiting for it. My next step is local media & BBC Watchdog to see if that makes my £250 reappear. I have spent countless hours telephoning & emailing & they clearly do not care. Stratstone Chesterfield are a joke.

Resposta da Stratstone - MINI Chesterfield
Had a great experience at Stratstone MINI Chesterfield. I spoke with Tobi, he was knowledgeable, personable and not pushy! Would definitely recommend and will be returning when I come to buy my next car 😊

Resposta da Stratstone - MINI Chesterfield
Easy to deal with and always a friendly face whether sales or after sales!

Resposta da Stratstone - MINI Chesterfield
Great customer service, brilliant communication and a great job done . Thank you Stratstone Mini

Resposta da Stratstone - MINI Chesterfield
I bought an electric Mini in February 2024. Hannah Gadsby was professional, knowledgeable and informative but not pushy. Well done!

Resposta da Stratstone - MINI Chesterfield
I love my new mini, thank you for all my goodies. Top class

Resposta da Stratstone - MINI Chesterfield
Very good experience, they made the process very easy and simple. Thank you Kieran and the team at MINI Chesterfield

Resposta da Stratstone - MINI Chesterfield
The people here are great, not pushy at all and always friendly when I pop in

Resposta da Stratstone - MINI Chesterfield

Resposta da Stratstone - MINI Chesterfield
Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car seamless and the hand over yesterday was perfect. Only had my mini 24 hours and it’s fantastic. So pleased I have made the change to electric and thank you Kieran for your advice when I ordered my car, your suggestions and advice were first rate. It’s is such a comfortable car and so easy to drive..

Resposta da Stratstone - MINI Chesterfield
We recently completed a part exchange deal on our new car with Mini Stratstone Chesterfield. The whole process end to end was seamless. The team at Stratstone made us feel valued from the get go, and made it such an enjoyable experience to purchase our new car. The team were friendly and approachable, and we received a 5 star service throughout. Craig handled our sale and went over and above for us to ensure we were happy with our deal. We are absolutely in love with our car! Thanks team

Resposta da Stratstone - MINI Chesterfield
Great experience at mini in chesterfield, fantastic service from Jack and Kieran who helped with my new mini. Will return for my next one.

Resposta da Stratstone - MINI Chesterfield
An amazing experience from the beginning to handover day, couldn't knock the service.

Resposta da Stratstone - MINI Chesterfield
Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly.
I would have no hesitation in recommending or buying again from them.

Resposta da Stratstone - MINI Chesterfield
Just got my 3rd car from Jack at Mini in Chesterfield at this point I would not go with anyone else his expertise and customer service are the best I’ve dealt with! Big thank you to Jack!

Resposta da Stratstone - MINI Chesterfield
Great experience with the team at Mini Chesterfield. Will definitely be returning for my next car when the time comes, also told my family and friends to go and see them for their next cars😁

Resposta da Stratstone - MINI Chesterfield
Made a long trip up to chesterfield from west Sussex to pick up my used mini countryman JCW, I can honestly say it was not a wasted trip. Kieran was very helpful and went the extra mile.

Resposta da Stratstone - MINI Chesterfield
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.