I wanted a Mini Countryman with a specific spec. The Seniot Sales ExecJamal Rafiq assisted me in the decisions I made for the cars manufacture . Jamal helped me with all aspects and was very profe... Ver mais
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Veja o que dizem as avaliações
Absolutely fantastic service from start to finish! We recently got our car from Jake & couldn't have asked for a better experience. He was friendly, helpful, professional & genuinely went abo... Ver mais
Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Ver mais
A empresa respondeu
Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- também em
- Fábrica de Carros
- Mecânica de Carros
- Oficina de Inspeção Veicular
- Revendedora de carros usados
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
Wheatley Hall Rd, DN2 4PE, Doncaster, Reino Unido
- 01302 380500
4,9
Excelente
178 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great dealership to work with and…
Great dealership to work with and Connor was great throughout the purchase. Thankyou.
10 de setembro de 2021
Resposta da Stratstone - MINI Doncaster
Hi John,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
Very Happy Mini Driver ❤️
Overall very satisfied with the whole experience of buying a car , from walking in and looking to leaving with the car a week later. Many thanks Mr and Mrs Sharp.
8 de setembro de 2021
Resposta da Stratstone - MINI Doncaster
Hi Chris,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Polite and efficient female service…
Polite and efficient female service receptionist, no problem with the actual service but am confused as to why I was charged £5.88 for break fluid on top of a £95 break fluid service that I would have thought included any fluid required ?
26 de agosto de 2021
Resposta da Stratstone - MINI Doncaster
Hi Jayne,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Customer Services
Highly recommend!
I absolutely love my new car and the whole experience was made so much easier than I’ve had in the past thanks to the staff at Mini Doncaster.
24 de agosto de 2021
Avaliação não solicitada
Resposta da Stratstone - MINI Doncaster
Hi Ryan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Doncaster.
Have a lovely day!
Customer Services
Very good customer service from Hannah
Very good customer service from Hannah. Service completed efficiently
1 de agosto de 2021
Resposta da Stratstone - MINI Doncaster
Hi Sarah,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Resposta da Stratstone - MINI Doncaster
Hi Connor,
Thanks for the fabulous review!
Kindest regards,
Customer Services
A delight to deal with Strathstone…
A delight to deal with Strathstone Doncaster.
Helpful, informative and allowed us time.
30 de julho de 2021
Resposta da Stratstone - MINI Doncaster
Hi Lynn,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Great service
30 de julho de 2021
Resposta da Stratstone - MINI Doncaster
Hi Joshua,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
We travelled 2 hours to visit…
We travelled 2 hours to visit Stratstone for a car that we had only seen a video of. I can honestly say that I would do the same again without hesitation. Connor was a total delight to deal with and couldn't do enough to alleviate any problems/questions we had. Also, the welcome we received from Josh was second to none. Definately the most enjoyable car purchase we have ever experienced. Thank you Stratstone !!
26 de julho de 2021
Resposta da Stratstone - MINI Doncaster
Hi Tracey
Thanks for the review.
I am very pleased to hear that Connor provided you with a 5* experience!
I will ensure your feedback is passed onto Connor and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Customer Services
Disappointing
Overall I am pleased with my Mini, but it was not a great customer experience. The confirmation paperwork was incorrect, the car was ordered in the wrong colour. I had to keep chasing for someone to call me back, and emails were never answered.
24 de julho de 2021
Resposta da Stratstone - MINI Doncaster
Hi Danielle,
Thanks for your review.
I'm disappointed to hear that you have been let down by your recent experience. If you have outstanding issues that we can help with, please email the details to service.followup@pendragon.uk.com.
Thanks,
Customer Services
Receny saw bethany at the dealership…
Receny saw bethany at the dealership for my new cooper s sport. What a fantastic place,fantastic lady and fantastic service. Highly recommend.
23 de março de 2020
Avaliação não solicitada
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