Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... Ver mais
A empresa respondeu
Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... Ver mais
A empresa respondeu
Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Fábrica de Carros
- Mecânica de Carros
- Serviço de troca de óleo
- Revendedora de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
The Silverlink, NE28 9ND, Wallsend, Reino Unido
- 0191 234 7608
4,9
Excelente
167 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service. The staff at Stratstone really took the time to understand what i wanted from the car, and found me the best car and deal to suit my budget. Great experience at Stratstone Mini Tyne Side. I am very pleased with my new car.
25 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hello Barbara,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
As stated in previous
23 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Audrey,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Staff at Stratstone Mini are great…
I have dealt with Stratstone Mini for a number of years & have always found the staff to be kind, courteous & helpful. Thank you
20 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Josie,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
First class service as always very…
First class service as always very helpful and friendly staff greeted at the door and guided through the procedure very easily make thanks to the staff at Stratstone‘s thanks again
19 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi James,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Excellent service with reception staff…
Excellent service with reception staff and car dealt with quickly and professionally.
Delighted with the work carried out.
Thank you
Claire
16 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Claire,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Superb customer service
Superb customer service. Professional and customer friendly.
16 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
One happy customer a pleasure to do…
One happy customer a pleasure to do business with this Company
10 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Lesley,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
over the moon with service & car
Previously bought cars with Mini through Gary. Bought my brand new Mini through Paul this time, designed in house and absolutely delighted with the service, as well as the car itself. Couldn’t be happier!
4 de março de 2022
Avaliação não solicitada
Resposta da Stratstone - MINI Tyneside
Hi Olivia,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at the MINI branch in Tyneside.
Thanks again!
Customer Services
I was about to drive from Newcastle to…
I was about to drive from Newcastle to London when my engine function light came on…. I popped into Stratstone Mini, on the off chance, and they saw me straightaway.
Such lovely , kind , helpful and professional staff.
Well done to all of them, especially my mini technician.
I had a safe journey home, as well as peace of mind !!
Thank you again 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
4 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Karen,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Resposta da Stratstone - MINI Tyneside
Hi David,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
I had my Mini JCW serviced and Abbie…
I had my Mini JCW serviced and Abbie provided and excellent and friendly service. Thank you to all the team.
3 de março de 2022
Resposta da Stratstone - MINI Tyneside
HI Rebecca,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Great experience
Great experience, honest and professional sales executive. Delighted with my new mini.
3 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Jacqueline,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Great service everyone very helpful
3 de março de 2022
Resposta da Stratstone - MINI Tyneside
Hi Iris,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Excellent service from the outset
Excellent service from the outset. Car was competitively priced and was well worth the 300 mile round trip to collect.
I would definitely use this dealership again, despite the distance.
22 de fevereiro de 2022
Resposta da Stratstone - MINI Tyneside
Hello Samuel,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Amazing customer service. Fantastic experience
Amazing customer service. I was given a demonstrator car for two months until my car landed. It helped minimise the complications of selling my previous car in time! Made the whole thing so much less stressful. They also kept contant communication regarding the status of my order. Given the current circumstances with the pandemic, they still went above and beyond to ensure the experience was as straightforward as possible. I’ve already, and will continue to recommend the dealership to friends and family.
21 de fevereiro de 2022
Resposta da Stratstone - MINI Tyneside
Hello Ellie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Tyneside.
Have a lovely day!
Customer Services
Resposta da Stratstone - MINI Tyneside
Hi Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Resposta da Stratstone - MINI Tyneside
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Trustworthy service with a smile.
11 de fevereiro de 2022
Resposta da Stratstone - MINI Tyneside
Hi Rachel,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Resposta da Stratstone - MINI Tyneside
Hi Angela,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Mini staff always helpful and brilliant…
Mini staff always helpful and brilliant service, thank you
11 de fevereiro de 2022
Resposta da Stratstone - MINI Tyneside
Hi Jacquie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.