By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... Ver mais
A empresa respondeu
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
A empresa respondeu
From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Fábrica de Carros
- Mecânica de Carros
- Serviço de troca de óleo
- Revendedora de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
Stafford Road, WV10 7ER, Wolverhampton, Reino Unido
- 01902 394010
4,4
Excelente
306 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely delighted with the service department experience
Attention to detail and customer care
23 de abril de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Pami,
We're so glad to hear that you were happy with our attention to detail and customer care.
Customer Services
Perfect service
Jamie and the team are a pleasure at every stage of the overall service experience. Can't recommend highly enough.
4 de abril de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Graham,
We are so happy to hear you had a positive experience with Jamie and the team.
We strive to provide excellent service at every stage of the process, and we're thrilled to hear that we met your expectations.
Customer Services
Very nice staffs but ridiculous prices…
Very nice staffs but ridiculous prices for a very small service that didn’t even include any oil as they stitch you up on a separate service for that one. A low mileage car that needs 2 £1000 + services a year .
10 de abril de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate your feedback and understand your frustration with the pricing.
We strive to provide high-quality services, and we're always looking for ways to improve our offerings.
We value your business and appreciate your kind words about our staff.
Customer Services
Exceptional Service with Genuine Care
I’ve been using Porsche Wolverhampton for a couple of years now — whether it's for buying a new vehicle, servicing, or simply charging my car, the team have always delivered outstanding service. From the moment you arrive, you're greeted with professionalism and warmth that really stands out. I often bring my 2-year-old son along — a little Porsche enthusiast — and the staff are always incredibly accommodating.
I recently purchased a new vehicle through Tom, and the experience was absolutely faultless. His attention to detail, communication, and overall approach were second to none — he’s a real credit to the dealership.
What really sets this team apart is their care beyond the showroom floor. During a very difficult time for our family, they showed genuine support and kindness, even sending a beautiful bunch of flowers. It was a thoughtful gesture that meant a great deal to us.
Although I’ve recently moved closer to Lichfield, with other Porsche centres nearby, my loyalty remains firmly with Porsche Wolverhampton. Their service, warmth, and integrity make them truly exceptional.
10 de abril de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Clarke,
We are thrilled to hear that you have consistently received outstanding service from our team, whether it's for purchasing a new vehicle, servicing, or charging your car. We strive to create a welcoming and professional environment for all our customers, and it's heartwarming to know that you feel this warmth and genuine care.
We are particularly pleased to hear about your positive experience with Tom. We are proud of our team's commitment to providing exceptional customer service and are delighted that Tom's dedication and attention to detail made your purchase experience so enjoyable.
We are deeply touched by your kind words about our team's support during a difficult time for your family. It is our sincere hope that our small gesture of kindness brought some comfort during that period.
We are honored to have earned your loyalty and appreciate your continued support. We look forward to continuing to serve you and your family for many years to come.
Customer Services
Oil service
It was made really easy, Avril was excellent friendly and professional.
9 de abril de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Richard,
It's wonderful to know that you found the process easy and that Avril provided excellent, friendly, and professional service.
Customer Services
Always dealt with in a friendly and…
Always dealt with in a friendly and professional manner.
4 de abril de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Steve,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Paul,
We appreciate your feedback and are glad you had a positive experience.
Customer Services
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate your kind words about Evie's excellent service and our communication.
Customer Services
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi James,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Avril's help.
Customer Services
Service with clear communication
The service was absolutely what you would expect with great communication and support on time responses and clear information provided. Excellent and exactly what you would want
26 de março de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Mrs Sandhu,
We are thrilled to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
All good thank you
25 de março de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Jem,
We appreciate your kind words and are glad you had a positive experience.
Customer Services
Excellent service and good communication
Excellent service and good communication
12 de março de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Mark,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Customer Services
Fantastic Customer Service
Been dealing with Jason Webb on the delivery of a brand new Porsche. He was polite and friendly from my first contact with him and kept me updated on the progression of the delivery date throughout. Jason answered all my questions and nothing was too much trouble. He even got back to me promptly when away on leave. He is obviously very passionate about what he does and puts the customer first. Very impressed
13 de março de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Micki,
We are thrilled to hear about your positive experience with Jason.
We appreciate your recognition of his dedication to providing exceptional customer service, it is rewarding to know that he went above and beyond to ensure your satisfaction.
We are committed to providing our customers with the best possible experience, and we are grateful for your feedback.
Customer Services
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Andrew,
Thanks for taking the time to give us 5 stars.
Kind regards,
Customer Services
Genuinely helpful and pleasant
The staff are so lovely and helpful, such a pleasant experience.
28 de fevereiro de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We're delighted to hear you had a pleasant experience.
Customer Services
Just had a new car
Just had a new car, great staff, Dave helping with the spec, Mark in finance doing the deal.
Cannot fault the experience from start to finish.
Looking forward to my next one!
Andy M
5 de março de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Andy,
We're thrilled to hear you had a positive experience with our staff, particularly Dave and Mark.
We strive to make every customer feel valued and appreciated, and we're glad we were able to exceed your expectations.
We look forward to welcoming you back in the future.
Customer Services
Friendly efficient staff from front of…
Friendly efficient staff from front of house all the way to delivery team
3 de março de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Phil,
Thank you for your kind review.
We are pleased to hear you had a positive experience with our staff.
Customer Services
Porsche service
Exceptional service once again at Porsche Wolverhampton Wolverhampton and in particular i was well looked after by Avril and Daisy
28 de fevereiro de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hi Mr Pugh,
We're thrilled to hear about your positive experience and that you were well looked after by Avril and Daisy.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Courteous engaging and helpful
Courteous engaging and helpful, the team are a delight!
3 de março de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hello Mike,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Get me what I paid for and not rip me…
Get me what I paid for and not rip me off !!!!
19 de fevereiro de 2025
Resposta da Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.
Thank you,
Customer Services
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