Stretch It Body Jewellery Avaliações 

351
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My best friend and I bought from here yesterday AFTERNOON while having a sleepover and by some shipping miracle it arrived this MORNING while I was still here at 11AM! this is the fastest shipping I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lightning fast delivery, well packaged and organized properly so there's no mix up at all when planning your stretch. Got the full set of dead kits for both ears along with balm as it's cheaper here t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Stretch it Body Jewellery since begging to stretch my ears over 7 yeses ago. Initially I only wanted to go to 10g. However, I got the stretching bug and I’m now at 22g. The main contributo... Ver mais

Avaliado com 5 de um total de 5 estrelas

The delivery was quick and easy dispite being international!! Everything I received was VERY high quality and beautiful! I ordered pink glass convex plugs and clear silicone ear skins. While the earsk... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

One of the UK's most popular online body jewellery retailers and wholesalers specialising in plugs, tunnels, ear stretching kits, aftercare and custom made-to-order jewellery.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

351 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(351)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Plugs

I've purchased a few of the onyx plugs. Excellent quality. Super fast delivery brilliant site to use

1 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality products & helpful info

Really comprehensive info on the website made choosing where to start easy. My order arrived very quickly, good quality and they answered some questions I had and were really helpful.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So I have used this company many times…won't go anywhere else

So I have used this company many times the first timei didn't received what I was expecting so I did the usual thing of emailing and telling them I was disappointed, I got a reply for the wonderful Brittany she was so helpful and sent me pictures of the different options of what I ordered, I got to pick what ones I liked and I received this order very fast afterwards. I have then returned many times and had the same outstanding service. I couldn't recommend this company anymore they are always helpful well Brittany especially. Any bad service will be a one off and if that happens get in touch and they will definitely not let you down. Just placed another order and cannot wait to see what I have picked in the flesh. Great service once again!!!

25 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service

Placed an order for 4 pairs and only received 2 pairs, no replies to emails. Won't be using again.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da Stretch It Body Jewellery

Resposta da Stretch It Body Jewellery

Hi, hope you're well!

Can you please drop us an email so we can look into this for you? We cannot find any emails on our system from the email address associated with your order. We have also requested more information from you through Trustpilot, but we are yet to receive a response.

Please email support@stretchitbj.co.uk so we can get this resolved for you.

Kind regards,
SIBJ Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered right on the next day delivery cut-off time, received an email 4 minutes later to say order was dispatched, arrived the next morning. Products great as always. Doesn't get any better than that!

24 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Large variety of products. Great customer service. When I had an issue with a product SIBJ went above and beyond to find a solution. Great company, highly recommend their glass stretching kit.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top-notch customer service

First review I've ever written because their customer service has been so top-notch.

Ordered a pair of gemstone plugs (which were shipped same day and arrived within 24h) which have a lot of natural variation in the colour. When they arrived, they weren't the colour I had expected and was concerned that I had been sent the wrong ones so got in touch and had a response within 24h. Had been sent the right ones but they had another pair in stock which were more the colour I wanted, and they were sent out as a replacement.

Easily could have told me to get in the bin and that that's the risk you take with natural stones, but instead they could not have been any more helpful and accommodating.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service

I recently placed an order for a stretching kit, and when delivered I realised there was a taper missing.

However, within 24 hours of emailing then over the issue, a replacement is being sent out. Great customer support and will definitely be ordering with them again!

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Shocking

Shocking.

I haven't got my order yet so I can not comment on the product, but the last time I ordered something that didn't come with tracking option was 10 years ago. Considering how much issues nowadays customers have with conny delivery drivers and companies and other issues like lost and stolen packages I'd expect this to be tracked. I'm very disappointed I cannot follow where my parcel is and it's a massive deal for me so immediately I cannot give a good feedback to this company..

Update.
I was lucky my partner was off work on the day of delivery so I received the package very quickly.
Product is good and well packed, all individually with sizes sticked on. Little measuring card included too.

So far I'm happy with the product. I would still advise company to do tracked deliveries, because from my personal experience with deliveries to my area If it was left outside it would be stolen and if it was kept in delivery office I wouldn't know because I never get missed delivery card and the item would most likely get returned to the sender.
I'd like to order more from this company but now that I know I can't track my products I would have to rethink the decision.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da Stretch It Body Jewellery

Resposta da Stretch It Body Jewellery

Hi, hope you're well!

Thank you for shopping with us and taking the time to leave a review.

We offer fully tracked shipping via DPD, which provides customers with regular tracking updates and next-day delivery.

If you choose our Royal Mail option, customers are provided with a delivery confirmation number. This does not provide tracking updates, but will update with the location, time and date of delivery once your order has been delivered by Royal Mail.

We hope this helps and if you need anything at all, please just drop us an email!

Have a good day, SIBJ Team

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant selection, so good for starting stretching from scratch and it’s so easy. Such good quality and the best value for money out of other sites I’ve looked at. They’ll have your order shipped and delivered in 2-3 days it’s brilliant considering most places take ages to ship these days.

17 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top of the class for quality, range and customer service!

I truly cannot thank SIBJ enough for making my ear stretching journey so much easier! The range of sizes, quality and affordability cannot be beaten.
The body jewellery is beautiful (especially the Septum rings!) and the customer service and shipping is amazing!
Truly a great company and I will always recommend SIBJ to others.

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really pleased

Really pleased. Delivery was next day which was a surprise. Superb service. Great selection on the website. To receive next day at this time of the year is fab. Thank you.

24 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

my go to now!

i literally never write trust pilot reviews but this company is compelling me to let you know how great it is. i always get my parcels either the day after ordering or the day after that AND they're always such good quality ! i've now bought around 7 different things from them and there's nothing i don't like. i'm extremely sensitive to impure jewellery but all their stuff is high quality and it appears a lot of it is hypoallergenic. after i got blowout on one of my ears from the first time i tried stretching (never EVER go to amazon trust me) i bought their glass plug stretching kit and followed their advice on the website. not only has my ear healed, but it only took around 2 months for it to be fine, which is crazy considering it was extremely painful and swollen and now just stretched like a normal ear. to cut a long story short, they have a lifelong customer in me and i literally made an order before doing this review so im gonna wait for that to arrive :)

23 de dezembro de 2024
Avaliação não solicitada

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