Stubbitinis Avaliações 

35
O TrustScore é 2 de um total de 5

1,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Refused to refund even though it said i signed up for a membership. Recommended changing bankcards too. Robbing ****holes

Avaliado com 1 de um total de 5 estrelas

I placed an order on 13th January and STILL haven’t received my goods. I have contacted this company on various platforms, numerous times and no one has had the decency to reply and explain why my mo... Ver mais

Avaliado com 3 de um total de 5 estrelas

Slow to reply to email advising Royal Mail tracking info wasn’t accurate. Was resolved after the Christmas break but item arrived too late for Christmas & over 3weeks after I placed the order. Still w... Ver mais

Avaliado com 1 de um total de 5 estrelas

Would score minus stars if I could. Absolute disgrace. Still no item or refund 8 week after original order. Will be reporting to action fraud UK. Do not purchase of this company- Please please... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de acessórios para Celulares
  3. Loja de brinquedos infantis
  4. Loja de Eletrônicos
  5. Loja de equipamentos e roupas para atividades ao ar livre

Escrito pela empresa

Stubbitinis is a family run, online department store. It is our aim to bring you quality products from a variety of different collections, sourced from around the globe, all at an affordable price. Stubbitinis offer a great selection of camping/outdoor items, gadgets, homeware and childrens toys.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(35)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Stay clear

Refused to refund even though it said i signed up for a membership.
Recommended changing bankcards too. Robbing ****holes

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t trust it

I never received the product or an email and it’s been over 2 months, the email I sent never delivered and I couldn’t go back to the website.

28 de maio de 2023
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Absolute joke of a company, waited a month my order did not arrive, sent multiple messages to customer service and they NEVER reply! Had to get my bank to step in and do a chargeback. Avoid them at all costs.

10 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waited over a month and still no sign…

Waited over a month and still no sign of my order. No communication from the company. Nothing.

11 de março de 2023
logotipo da Stubbitinis

Resposta da Stubbitinis

Hello,
You should have received your order by now, I’m very sorry you’ve not. We will dispatch another pair first thing Tuesday morning. Really sorry for your experience.

Avaliado com 3 de um total de 5 estrelas

Slowwwwwwwwww

Took weeks to arrive, every time I checked tracking it said it was awaiting to be fulfilled. Contact finally made and got the products, which were in good condition, just need to sort out their delivery and comms

5 de março de 2023
Avaliado com 1 de um total de 5 estrelas

I ordered something on the 28/02/23 and…

I ordered something on the 28/02/23 and I still have not received it. When I asked for an update I was told its still waiting for despatch.. Then when I asked for a cancellation and refund, they said it was already despatched. They failed to give me a tracking order and now ignoring me. Shocking service.

14 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I placed an order on 13th January and…

I placed an order on 13th January and STILL haven’t received my goods. I have contacted this company on various platforms, numerous times and no one has had the decency to reply and explain why my money has been taken yet no order received!!!. I would stay as far away from this online shop as possible. I am reporting to the trading standards to warn other shoppers so they don’t get robbed either. Absolute shocking!!

13 de janeiro de 2023
Avaliado com 1 de um total de 5 estrelas

Would score minus stars if I could.

Would score minus stars if I could.
Absolute disgrace.
Still no item or refund 8 week after original order.
Will be reporting to action fraud UK.

Do not purchase of this company- Please please no one else get scammed like this!!

24 de outubro de 2022
Avaliação não solicitada
logotipo da Stubbitinis

Resposta da Stubbitinis

Hello Leigh your refund has been issued.

Avaliado com 1 de um total de 5 estrelas

PLEASE DO NOT GIVE THIS SCAMMER ANY MONEY.. SCAMMER SCAMMER SCAMMER SCAMMER

PLEASE DO NOT GIVE THIS SCAMMER ANY MONEY... I HAVE BEEN TRYING TO DEAL WITH THIS SCAMMER FOR 2 MONTHS AND AFTER LEAVING A REVIEW HERE PREVIOUSLY I WAS TOLD THAT HE HAD REFUNDED ME.. I CHECKED PAYPAL AND YES THERE WAS THE REFUND... TODAY I NO GET AN E MAIL FROM PAYPAL TO TELL ME THAT HE HAS STOPPED THE PAYMENT.... I WIL NOW CALL HIS LOCAL POLICE AND LET THEM DEAL WITH THIS CHRISTMAS SCAMMER...... HE ANSWERS HIS PHONE AS A SECURITY COMPANY AND THEN SAYS "I AM JUST OUT OF THE CAR I WILL CALL YOU BACK IN 5 MIN" HE THEN BLOCKS YOUR NUMBER.... SCAMMER AND A DISGRACE TO HUMANITY...

Update : I spoke to Paypal and they told me that you had cancelled the E cheque. Only the issuer could do that. I am still waiting for the proof of posting or tracking number that you have failed to provide !
The refund was issued to me by Paypal. All I have had from you is what a great business you have but have a look at your reviews here.. Doesn't look so great.. You kept fobbing me off with postal strikes etc.. funny thing is that you still cant send me the proof of posting so stop trying to blame postal strikes..

Update 31/12/2022.. Well still no sign of item that was supposedly posted IN NOVEMBER !!!!! Still NO SIGN of the proof of postage !!!!!! Only refunded after I opened a dispute with Paypal !!!!!!
Still saying he is a small family business ?? Only thing I know is he takes your cash and posts nothing.. If this is not a scam then what is it ????
Again I advise everyone to AVOID this "company"
Plenty of ligitamate sellers out there unlike this guy

Update 05.01.23 Still no sign of the goods Mick still says he posted... Still no tracking number or proof of postage.. Again this was supposed to have been posted in NOVEMBER 2022 !!!! Oh and reading his responce again NO texts were sent and no e mails!!
AVOID THIS SELLER AT ALL COSTS

12 de novembro de 2022
Avaliação não solicitada
logotipo da Stubbitinis

Resposta da Stubbitinis

Edit 05/01/23 - Hi Gordon, we are really confused as to why you keep leaving additional edits to your review. Your item was sadly clearly lost in the post so we issued you a refund, I understand you were upset as the refund didn’t go through correctly which we apologise for but you have now received your refund, you have your money back and we consider this matter to be closed.

Hi Gordon, I don’t know why you keep posting lies, I have done everything I can to help you. I issued you a refund on the 17th December and for some reason PayPal cancelled it. I do not have the ability to cancel a refund so I have today re issued the refund as soon as I had the email to say it failed. You say PayPal told you I cancelled the refund but then you’ve just sent me the communication you had from PayPal which I will copy and paste:
Hi gordon




The refund for your transaction failed
A refund by Stubbitinis was not processed successfully.
Please contact the sender of this refund for more information.
Transaction details

Sender's name
Stubbitinis

Sender's email address
mick@stubbitinis.co.uk

Transaction amount
£33.68 GBP

Transaction date
17 December 2022

at no point does the above say I cancelled the refund. It just says it failed. I have no idea why it failed but I’ve instantly sent it again.

Yes you called me and I said I’m driving I’ll look into it and call you back. I then called and you didn’t answer, I then missed your call and called you back within 10 minutes of missing it, you didn’t answer again. You then left a bad review calling me a scammer so I tried ringing again and left a voicemail and sent a couple of text messages all of which you’ve ignored. We have not blocked your number at all. I’m sorry you’ve not received your item but I don’t feel you have acted fairly with us when we are a small family business and have tried to rectify it by refunding you. We would never scam money from anyone and have had no communication from police but we have nothing hide and welcome any investigation as we are a genuine company that have been affected by the recent postal strikes sadly.

Please let me know what we could possibly do to help you further, if we were a scammer we wouldn’t refund you

Avaliado com 1 de um total de 5 estrelas

Never received the item I ordered

Never received the item I ordered, and had very little communication. I sent 3 emails the only reply I got was that they were looking in to it, I tried ringing, no answer, and the online chat did not work. Finally got a refund via PayPal.

17 de dezembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais