StudentComputers.co.uk - Spotbuyer Group Avaliações 

1.012
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a printer cable (wireless connections have more potential for faults) and it arrived as promised, quickly and by DPD at the time specified. Excellent full no fuss service.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a laptop from this company, but was gifted one from a friend the night I ordered it, so I did not need the laptop I purchased from them afterall. After several attempts to make contact via phon... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Purchased a £500 Asus laptop in September 2021. Three weeks out of warranty and it fails to switch on. Took it to my local reputable computer repair shop who said the motherboard was the problem. Resp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These folks are brilliant & deserve every success. After 4 months I had to return a mobile & it was totally first class, posted back on Monday, refund by Pay Pal Tuesday & kept informed all the way. T... Ver mais

Detalhes da empresa

  1. Loja de Informática

Escrito pela empresa

Who are we? Student Computers new Building We have been successfully trading since 1996 and we are one of the UK’s most competitive online retailers. Since 2008 we have been thriving in Refurbishment, overstock products and end of line to bring the most competitive prices on the web for your day to day technology. We are based in Birmingham, Minworth in the heart of the West Midlands. We are very fortunate to have a wealth of experienced people who understand the mistakes that have been made in running an online business and using this best practice approach we look at every order as if it was for ourselves. No Hidden Charges Many companies lure you into the checkout where you get to the payment screen and you are forced to pay 1.6% for a PayPal charge or for using your credit card. We do not charge a thing as we want you not only to save on the order you are placing with us but not to hide anything. What you see online is what you pay. Our Team We have over 25 Technicians processing just over 500 products every day. We have a Customer Service team answering 100’s of calls and emails per day. Our Customer Service team are also trained to handle Sales, Technical advice and Returns. We do not transfer you to different departments like most companies. We like to deal with your query hands on! What makes us different? We offer a huge range of services ensuring you have the best experience when ordering. UK Customer Service Team 0121 Local Telephone Number to call us on Live Chat 5 Star Service Over 10 Years of Online Retail Experience Full tracking service that keeps you updated via email and SMS text messaging. Next day delivery reporting, including a 1 hour delivery slot. Why not put us to the test. Our aim is simple, to be the best. Thank you for taking time to read about our company. All the team


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(1.012)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bought a refurbished Epson ET 2720…

Bought a refurbished Epson ET 2720 printer delivery came super quick, printer is mint well packaged and at a great price will defo purchase more items from them A++++ service

thanks gang

9 de abril de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Dev,

That's brilliant to hear!

So glad you're happy with both the product and the service.

Thanks for taking the time to leave a review!

Holly

Avaliado com 1 de um total de 5 estrelas

I had bought an EPSON ET-2600 EcoTank…

I had bought an EPSON ET-2600 EcoTank Printer - All-in-One Wireless Inkjet A4 Printer Grade A- (Inks PreLoaded) WiFi & Epson Connect, Cartridge-free printing, 5760 x 1440 dpi, 33 ppm mono, 15 ppm Colour, Brown Boxed, Inks are pre-installed, 12 Months Warranty.printer for £100 and paid express delivery and I have been contacting them for 30 minutes a day via phone call and email I have sent approximately 15 emails and 30 phone calls and still no response, I would highly not recommend buying from this site their service is appealing and customer service is terrible.

8 de abril de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Arkhwan

Thank you for you feedback and I apologise that you feel our customer service is not the standard you would expect . Please could I ask that you email me your contact details and I will address your issues and in a timely manner . contact details are jo.hall@spotbuyer.co.uk

Avaliado com 5 de um total de 5 estrelas

Just got two apple ear pods

Just got two apple ear pods, both at a great price arrived really quick and as described. Would recomend this seller every time x x x

23 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Michael,

That's great to hear!

Thank you for the feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

1st class service

1st class service. I had a problem with my purchase and StudentsComputers could not have corrected the fault any better than they did. I have given 5 stars but would have given more if I could have.

23 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi John,

We really appreciate this feedback.

It's great to hear that we are resolving any issues to a good standard!

Holly

Avaliado com 5 de um total de 5 estrelas

Epson Ecotank ET-3750

Brilliant! - thanks for great service and price.
Really quick delivery and excellent product.

20 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Julian,

Thanks for leaving the feedback.

So glad to hear you're happy with the whole process and the product!

Holly

Avaliado com 5 de um total de 5 estrelas

Shipping was quick and well packaged

Shipping was quick and well packaged. Product was marketed as 'refurbished' but was in excellent condition.

19 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Ruben,

Great to hear that you're pleased with the service and the product!

Thank you for leaving feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

Excellent customer service Apple Watch 2 for my…

I ordered an Apple Watch 2 for my daughter.
When the delivery arrived it was a different product
I rang the number and it was answered immediately, Holly was fantastic she advised me on what to do and then took things from there
She emailed to update me several times
The very next day the product arrived very pleased with it and very pleased with an excellent customer service experience
I would recommend student computers and will use again

19 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Paula,

Again, we apologise for the initial issue but it's great that you're happy with how this was handled.

Thank you for the feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

Excellent service

I bought an ipad air 10.5 for £90.00 cheaper than the £479 cartel price. I was kept informed at each stage of the process and it was delivered free of charge 2 days later. Excellent service.

15 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi James,

So glad you feel happy with the service as well as the product!

Thanks for leaving a great review.

Holly

Avaliado com 5 de um total de 5 estrelas

what A company

Wish all companies were as good. I purchased this printer at a great deal cheaper than any new or refurbished anywhere on the net. This one was refurbished but when arrived if it hadn’t been for the fact it was not in the original box I would have sworn in was brand new, even the lead’s looked like they have never been used, also the ink tanks were full to the brim ( this was an eco tank printer). The icing on the cake was the printer arrived less than 24 hours after I ordered it POSTAGE FREE.........what a company

12 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi John,

This is brilliant to hear! So glad you're happy with your purchase.

Thank you for the feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

I have always been reluctant to…

I have always been reluctant to purchase reconditioned items, but my purchase from you has changed my thinking!My tablet is working fine, looks close to new,pleased, and thankyou!

12 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Norma,

I understand this can be a concern for some, so it's great to hear we have changed your mind on refurbished items!

Thanks for leaving feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

Super Customer Care.

I placed an online order recently for a refurbished Epson Ecotank ET 2600. Delivered it promptly but it was not functioning well; it was pre-filled with ink, however print outcome was poor and it does not receiving black ink. Contacted customer service and I was surprised with their response. I was told to get rid that and they send out me another new printer next working day. Excellent.

10 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi,

I'm sorry that there was a problem with the original product and I'm very pleased to hear that you feel this was handled efficiently!

Thanks for leaving feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

Laptop purchase

The service from Student computers was nothing short of excellent. The laptop I purchased was refurbished rated at A- however it was as new when I received it working faultlessly. In addition the ordering and free delivery process was excellent. The price point of the laptop was also excellent.
I would not hesitate to recommend them and would buy again from them without hesitation.

10 de março de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Douglas,

So pleased that you're happy with both service and product.

Thank you for leaving us a great review!

Holly

Avaliado com 5 de um total de 5 estrelas

A+ refurbished Apple Watch series 5

I purchased an Apple Watch series 5. A+ refurbished. Described to be as new. Came in original Apple packaging and item was in perfect condition. Prompt delivery and very good customer service. Thanks!

27 de fevereiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Adam,

Thank you for the great feedback!

We're so glad to hear you're happy with both the customer service and the product.

Holly

Avaliado com 5 de um total de 5 estrelas

Dispatched the item next day after the…

Dispatched the item next day after the order and delivered it safely to my university student postroom. Been almost a week and havent faced any issue with the product either.

27 de fevereiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi,

That's great to hear!

I'm sure you won't have any problems but if you do have any or any concerns, don't hesitate to get in touch.

Thank you for the feedback.

Holly

Avaliado com 5 de um total de 5 estrelas

Quickly dispatched. Great service

I rarely do reviews but I was really impressed by how quickly I got this.

Ordered Saturday and it was dispatched the same day so I got it the next working day, Monday.

Bang on for free delivery when the item was the cheapest price online. Thanks guys

8 de fevereiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Tim,

Thank you for leaving us feedback, it's great to hear that you're happy with the service and the purchase!

Holly

Avaliado com 5 de um total de 5 estrelas

I love this company

I love this company, all the items that i buy are almost new, fast delivery and i will recommend to everyone. Thank you StudentComputers.

3 de fevereiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Arbunea,

I'm so glad you're happy with the items and delivery and appreciate your recommendations!

Thank you for the feedback!

Holly

Avaliado com 5 de um total de 5 estrelas

Latest os perfect condition

Latest os perfect condition except engraving on the back. Delivered within four days

Great as like an ipad on steroids upended on a stand. The 21 inch screen great.
Pleased with the purchase

17 de janeiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi David,

Thanks for leaving the feedback!

It's great to hear that you're happy with the item.

Holly

Avaliado com 5 de um total de 5 estrelas

Excellent service and very quick free…

Excellent service and very quick free delivery!

4 de janeiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Ania,

Thank you for the feedback!

So glad you're happy with the service, I'm hoping you're just as happy with the item ordered too!


Holly

Avaliado com 5 de um total de 5 estrelas

First class product as described

First class product as described. Highly recommended

3 de janeiro de 2020
Avaliação não solicitada
logotipo da StudentComputers.co.uk - Spotbuyer Group

Resposta da StudentComputers.co.uk - Spotbuyer Group

Hi Davin,

It's great to hear that everything is as expected with the item you ordered.

We really appreciate the feedback!

Holly

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