Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for sto... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail r... Ver mais
Very poor customer service. I bought a pair of shoes online and the size was small, I shipped it back to UK from Dubai requesting a bigger size, the package was received by their side. However, no f... Ver mais
A empresa respondeu
Having bought my dance shoes from Supadance a few years back I was generally happy with the performance of the shoe despite the felt pulling back quite soon after I used them. The shop... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have been manufacturing ballroom & Latin dance shoes for over 50 years, so we do the thinking and you do the dancing.
Informações de contato
159 Queens Road , IG9 5BA, London
- +44(0) 208 505 8888
- sales@supadance.com
- www.supadance.com
1,8
Ruim
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality products quickly dispatched
30 de outubro de 2019
Avaliação não solicitada
User friendly website and order arrived…
User friendly website and order arrived when promised.
28 de outubro de 2019
Avaliação não solicitada
Really easy web site to use and very…
Really easy web site to use and very good customer service.
28 de outubro de 2019
Avaliação não solicitada
Good value
Good value, excellent service and quality danceshoes
28 de outubro de 2019
Avaliação não solicitada
Just received product today
Just received product today. All fine!
28 de outubro de 2019
Avaliação não solicitada
A fast delivery
A fast delivery, the shoes are very confortable, it’s a real pleasure to dance with!
28 de outubro de 2019
Avaliação não solicitada
what you see is what you get
All products as described in the catalogue or on line and excellent value
28 de outubro de 2019
Avaliação não solicitada
Really quick service from sending…
Really quick service from sending original shoes and also sending replacements when I needed a smaller size.
Brilliant product, too. If I could wear my shoes all of the time, I would!
28 de outubro de 2019
Avaliação não solicitada
Great speedy service
Great speedy service, shoes arrived really quickly. Shoes are a great fit
28 de outubro de 2019
Avaliação não solicitada
Fantastic
I love supadance shoes for my my 9 year old son. Supper supportive and very flexible. Have tried others but these are simply the best. Great service too.
27 de outubro de 2019
Avaliação não solicitada
Highly recommend
Fast delivery. Excellent shoes for my daughter, she finds them very comfortable to dance in. After trying out other brands she asked for Supadance shoes again because of how comfortable they are
25 de outubro de 2019
Avaliação não solicitada
Gorgeous shoes
Gorgeous shoes, my daughter loved her juvenile ones and her new junior ballroom and Latin pairs that we have just recieved even more. Highly recommend x
25 de outubro de 2019
Avaliação não solicitada
Friendly service
Friendly service. I live in Surrey so used its post services. The quality of the shoe is fine. A bit more expensive with the postage but good quality.
24 de outubro de 2019
Avaliação não solicitada
Excellent product & customer care
Excellent product & customer care. All my shoes over the last 20 years have been Supadance.
23 de outubro de 2019
Avaliação não solicitada
Great quality!
I bought a pair of ballroom shoes. They must be my third pair in ten years from here. They are great quality and last a long time if taken care of. Fast delivery and reliable products, consistent sizing.
20 de outubro de 2019
Avaliação não solicitada
Very poor customer service
Very poor customer service.
I bought a pair of shoes online and the size was small, I shipped it back to UK from Dubai requesting a bigger size, the package was received by their side. However, no feedback was received till date, no cooperation, no response to emails.. nothing!
16 de outubro de 2019
Avaliação não solicitada
Resposta da Supadance
Hello,
Thank you for your review. We did receive your emails and were in communication with you from the 29th September to help you with your return procedure; and through the first two weeks of October.
Unfortunately our Returns Department had one less member of staff between the 7th - 11th of October due to illness. Therefore this caused a delay in returns processed between 4th - 11th October. However, on Monday 14th October all returns were immediately dealt with. You have been in contact with our Returns Department and your exchange for an alternative Style has been dealt with and completed on the 14th October.
We do apologise for the delay unfortunately it was due to unforeseen circumstances. We do hope you have received satisfactory service from our Returns Department once they were able to get in contact with you.
Kind Regards,
Supadance Team
My son said that shoes are very nice…
My son said that shoes are very nice and comfortable.
15 de outubro de 2019
Avaliação não solicitada
You did not have my choice of shoes in…
You did not have my choice of shoes in stock you kept me well informed on delivery and even gave me the chan to pick another design
Delivery was within ten days amazing service thank you
14 de outubro de 2019
Avaliação não solicitada
I have bought shoes for Balroom dancing…
I have bought shoes for Balroom dancing for my daughter and they are amazing. I would say they are a bit pricey but very good quality and perfect fit.
13 de outubro de 2019
Avaliação não solicitada
Quality company to deal with.
Have always had a fantastic experience with Supadance products,great quality and lovely staff to deal with if there are any problems with fit,and prompt delivery!
11 de outubro de 2019
Avaliação não solicitada
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