Supercard Black Avaliações 

795
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Ver mais

Avaliado com 4 de um total de 5 estrelas

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Ver mais

Avaliado com 4 de um total de 5 estrelas

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de media e marketing

Informação fornecida por fontes externas variadas

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

795 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(795)

2 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Supercard has a lot of retailers with…

Supercard has a lot of retailers with good discounts. I have used it on number of occasions and saved money. Once purchased the vouchers or codes via email fairly quickly.
There is only 1 problem, their Android app does not work. If you have iOS device you can do everything through the app but if you are on an android device you will have to logon to their website for purchasing the voucher.

10 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Supercard is really great to save…

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing.
1. Suddenly card stop working for redemption.
2. Discount % going down rapidly.
3. Some Companies gift card declined for payment like JD.
Hope management will look for this.

13 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Savings

Supercard is well worth it. I have used it a few times now and saved a fair bit. Would definitely recommend

22 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Targeting vulnerable people

Someone acting on their behalf phoned my elderly mother and got her to pay for a membership she didn't need. The phone number that appears on the bank statement is slightly wrong. The company did give a refund when I explained what had happened.

20 de maio de 2024
Avaliação não solicitada
logotipo da Supercard Black

Resposta da Supercard Black

Hello John,
Thank you for your feedback.
We are glad to hear our customer service team was able to resolve your query.
We have strict scripting for all sales calls and have mandatory vulnerability questions that should have been asked during the call.
We have received your information and our customer care team will be in touch with you soon.
Kind regards,
Jack M

Avaliado com 1 de um total de 5 estrelas

Scam

Fraudulently signed up my 80 year old mother. She has dementia and no uses whatsoever for the card nor memory of being sold it.

2 de maio de 2024
Avaliação não solicitada
logotipo da Supercard Black

Resposta da Supercard Black

Hello Beckett,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your mother’s details, if you could please kindly confirm via Trustpilot or via email her email, postcode, and membership ID (if you have it available).
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Avaliado com 4 de um total de 5 estrelas

Great and intuitive to use

Easy to use to select and purchase gift cards at a discounted rate, an added plus is this was a perk of joining Community Fibre. My only complaint are the discount rates can be beaten by other similar sites (e.g. Edenred).

27 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good

Great experience , it is easy to use and better than other ones I’ve tried , i recommend !

20 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

rewiew as before.scam email resulted in…

rewiew as before.scam email resulted in money taken for service not requested.,or delivered either.

12 de fevereiro de 2024
Avaliação não solicitada
logotipo da Supercard Black

Resposta da Supercard Black

Hello Lana,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your details, if you could please kindly confirm via Trustpilot or via email your email, postcode and membership ID (if you have it available) then we can investigate this further for you and work together for a resolution. Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Avaliado com 5 de um total de 5 estrelas

SUPER

For a free night away- Really fast replies, super easy to book and lots and lots of choice! Cant wait for the hotel stay

30 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent Direct Debit set up by them

Attempted contact with Supercard Black to find out why they set up a direct debit without authority, The advertised number is a different company and the options are to book free holiday, free plane trip, free hotel night or cancel subscription, no option to talk with customer services. And then you find they are always busy and will ring back - still waiting!! Phoned bank and advised unauthorised direct debit set up by them and account tagged to refuse any further requests from them. Still waiting to see why they think it is appropriate to set up fraudulent direct debit.

Update.... Waiting for Caitlyn to explain as promised..

29 de abril de 2024
Avaliação não solicitada
logotipo da Supercard Black

Resposta da Supercard Black

Hello Ian,
Thank you for your feedback.
We can confirm we have received your contact information, and we will be in touch to assist you with your query.
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Avaliado com 5 de um total de 5 estrelas

Great so Far

The Supercard team has consistently delivered exceptional service. Although I have yet to explore the full spectrum of benefits offered by the Supermarket and deals, the options available are vast and varied. The team members are not only friendly and approachable but also demonstrate a cool demeanor, always ready to provide assistance. Their patience shone through when I arranged a pampering hotel stay, an experience I savored. Next on my agenda is booking my complimentary flight to Europe.

4 de abril de 2024
Avaliação não solicitada

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