They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Ver mais
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Veja o que dizem as avaliações
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Ver mais
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Ver mais
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Ver mais
Detalhes da empresa
Escrito pela empresa
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Informações de contato
Reino Unido
- care@superdry.com.au
- www.superdry.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This my 2nd time I’ve purchased from…
This my 2nd time I’ve purchased from Super dry online. It was the best experience ever, coz I don’t usually shop online. The item is exactly the same as the one on their web site. Delivery is on time and customer service is the best.
Fast efficient delivery of well designed clothes
Love the quick delivery and effective online service. Great looking and well designed clothes. Only one star down from a full five star rating as clothes tend to fade more quickly than others in my wardrobe...
Best online shop ..
Best online shop ... great prices and super fast international post .. unbelievably fast !
Awesome products and quick delivery
Couldn’t believe how quick the delivery was made. Love their clothing range as it’s diverse. Recommend this company.
Genuine item
Genuine item, thousands to choose from, super fast delivery. Highly recommended
Quick and easy ordering for sales
I get reminders for genuine online sales, my orders arrive quickly and the sizes are spot-on.
Sizing very very small
Delivery and ease to shop was great.
But, the sizing is so off target and small. I am sending everything back, and hopefully by going 2 sizes above my normal size will fit
Great product
Great product, as expected with sizing and shape on web model. Very fast delivery within 3 working days.
Can't fault :)
Purchased a superdry polo
Purchased a superdry polo for my husband .
Genuine product arrived in 2-3 days from international postage .
Happy with product , and entire experience
Will use again
Perfect
J. Excellent efficient service. Fast postage.love the clothing!! Ill be back
The service from Superdry is absolutely…
The service from Superdry is absolutely fabulous. I ordered the polo top on Friday and it was delivered by Thursday the following.....
STILL my favorite brand
I was treated very well, with retail manager being attentive and helpful, and SuperDry continues to be my favorite brand.
there is small quality problem.
I sent an enquiry re returned parcel…
I sent an enquiry re returned parcel however did not receive a response.
Fantastic!
Just so convenient and there's always lots of great styles to choose from!
Size chart was inaccurate
Size chart was inaccurate. For return in the same country, it should be free of charge.
Easy to browse website.
Easy to browse website.
Good display of products.
Reasonable prices for quality.
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