Obwohl wir bereits vor circa zwei Wochen die Bestellung aufgegeben haben, ist die Ware bis zum heutigen Tag hier nicht angekommen. Die Sendung wurde dreimal von dem Unternehmen DHL angekündigt und die... Ver mais
Localização
Trocar localização21-25 W 34th St (bet. Fifth and Sixth Ave), 10001 Manhatten, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Excellent service. There was a very tall girl and a gentleman, assisting me to get my size. Both, I feel, went out of their way to look for the size I wanted. Customer care is so important, especially... Ver mais
Every time I visit the store the staff are extremely helpful, when ordering online the updates are always helpful and everything has arrived safely. Great company and the items last extremely well and... Ver mais
Fantastic quality for money was very pleased with my choice of purchase . And such fast delivery considering it’s your busiest time of the yr. I call it very good team work can’t beat it preparation i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - 34th Street
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
21-25 W 34th St (bet. Fifth and Sixth Ave), 10001, Manhatten, Estados Unidos
- 646 329 9801
4,6
Excelente
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely product and the customer service…
Lovely product and the customer service / treatment of a refund has been prompt and thorough.
30 de dezembro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Fast as lightning
Fantastic quality for money was very pleased with my choice of purchase . And such fast delivery considering it’s your busiest time of the yr. I call it very good team work can’t beat it preparation is key . Well done tk you all and thankyou a merry Christmas to you all. From one very happy shopper.
15 de dezembro de 2024
Resposta da Superdry - 34th Street
Hello,
Thank you so much for your kind words!
We're delighted to hear you're happy with your purchase and that you appreciated our fast delivery, especially during our busiest time of year. We strive to provide excellent customer service and are thrilled to know our efforts were appreciated. We wish you a very Merry Christmas as well!
Thank you,
Superdry
The dress I like
1 de dezembro de 2024
Resposta da Superdry - 34th Street
Hello,
Thank you for your kind review!
We're so glad you liked the dress. Thank you for shopping with us.
We hope you have a lovely Christmas,
Superdry
Very good clothes quality
24 de novembro de 2024
1st class service
18 de novembro de 2024
Super T shirtsThe tops are a Christmas present but he…
The tops are a Christmas present but he has many more colours in the brand
13 de novembro de 2024
Resposta da Superdry - 34th Street
Hello,
We appreciate you sharing your great feedback about your experience at our US 34th Street store.
We always aim to offer the best service to our customers every time, so we're delighted to read your comments.
Thanks so much for shopping with us we really appreciate it.
Superdry Team
Fast delivery and very reasonable delivery price
Fast delivery and very reasonable price
3 de novembro de 2024
Resposta da Superdry - 34th Street
Hello,
Thank you for taking the time to review your shopping experience at our US 34th Street store.
We endeavor to give our customers a really positive experience, so it's great to hear everything went well.
Thank you for shopping with us, we really appreciate it!
Superdry Team
Perfect !!!
25 de outubro de 2024
I am still waiting for my parcel and…
I am still waiting for my parcel and the customer service didn’t support me at all. Angela Pallaro
22 de outubro de 2024
Resposta da Superdry - 34th Street
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we are very sorry for this issue.
It is not what we would expect and our Customer Care team have been able to support you.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
Excellent shop even though the female…
Excellent shop even though the female staff can be rude
13 de outubro de 2024
everything went wrong
everything went wrong, its been a week and I still waiting for delivery, it was my last time I was dealing with you...
16 de outubro de 2024
Resposta da Superdry - 34th Street
Hello,
We appreciate you sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion.
Please contact the selected Click & Collect store where your order is awaiting collection.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
I liked that it was quick an easy but…
I liked that it was quick an easy but could improve on being more welcoming eg, a smile and friendly chat.
2 de outubro de 2024
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