The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... Ver mais
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Veja o que dizem as avaliações
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Ver mais
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais
Detalhes da empresa
Sobre Superdry - Basingstoke
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido
- 01256 843580
4,8
Excelente
196 avaliações
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Good website ,easy to use and the…
Good website ,easy to use and the customer service is second to none.
1 de setembro de 2025
Resposta da Superdry - Basingstoke
We're happy to hear that you found our website easy to use and that you experienced excellent customer service. We appreciate you taking the time to leave positive feedback.
Superdry
Good customer service
Needed to order the size that I needed. The service in store was helpful, friendly and efficient. The new size arrived in store a few days later for me to pick up
31 de agosto de 2025
Resposta da Superdry - Basingstoke
We're happy to hear that our team provided helpful, friendly, and efficient service while you ordered the size you needed. We appreciate your positive feedback and are glad the new size arrived quickly for you.
Superdry
really helpful staff..
really helpful staff... pleasant and easy shopping experience!
29 de agosto de 2025
Resposta da Superdry - Basingstoke
We appreciate you sharing your positive shopping experience! It's great to hear our staff were helpful and made your visit pleasant and easy. Thanks for your feedback!
Superdry
Poor return service in store. Good material but style is not for me
Good material but style is not for me. Too baggy round to of legs. The one start is for the store return which I am now about to chase. Fortunately I took a screen shot of the return in store as no email, no acknowledgement. Edited followed refund in response to this post.
19 de agosto de 2025
Resposta da Superdry - Basingstoke
We appreciate your feedback on the material and the fit. We're sorry the style wasn't a good match for you. Thank you for bringing this to our attention. We can confirm that the refund has processed correctly and the money should be returned to your original payment method within 5 working days.
Superdry
Got what I wanted correct size and fit
Got what I wanted correct size and fit. No hassle polite assistants.
22 de agosto de 2025
Helpful
Choose the wrong size of T’s, the stuff was so helpful next day when I returned them and got the right size, finally
20 de agosto de 2025
Happy with the shirt I brought for my…
Happy with the shirt I brought for my husband.
12 de agosto de 2025
Assistants could not have been less…
Assistants could not have been less enthusiastic
19 de julho de 2025
Very friendly and helpful staff.
Very friendly and helpful staff in Basingstoke store and even allowed me to shop with my dog!
17 de junho de 2025
The jacket is a great fit and it is…
The jacket is a great fit and it is something that looks great.
The Delivery was very slow taking 6 days to arrive however it was worth the wait
25 de maio de 2025
Gilet
Ordered on line and delivered to Basingstoke store. I phoned to confirm delivery as didn’t receive notification.
6 de abril de 2025
0 not yet received my order.
20 de março de 2025
Very fast delivery and an easy return…
Very fast delivery and an easy return procedure at a Superdry store.
21 de janeiro de 2025
Really helpful instore
Really helpful instore. I needed to change the size of an item not available in store so the sales assistant ordered it to be delivered to my home. Very happy with the service and the product. Thank you
28 de dezembro de 2024
Easy collection, friendly staff
Easy to collect, easy to return, staff helpful.
26 de dezembro de 2024
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