I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to h... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered online got message to say it was ready for collection from store, store couldn't find it, told me to ring customer service following day, couldn't get a reply, gave up, Superdry charged me fo... Ver mais
The young lady who dealt with everything I needed and went above and beyond for the customer service.
Found a lovely jacket in the local Superdry store for a Christmas gift for my Stepson. We are not seeing him over Christmas so had the jacket sent to the address where he will be spending the holiday,... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Bristol
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
51 The Mall, BS34 5DG, Bristol, Reino Unido
- 01179 502528
4,8
Excelente
279 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Staff were absolutely lovely
Staff were absolutely lovely! Really happy and pleased to help.
27 de junho de 2023
Resposta da Superdry - Bristol
Hi, Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
I ordered a larger size online in their…
I ordered a larger size online in their store (you get free delivery that way 😉) and it arrived super quickly. The lady i ‘ordered’ through was super nice and helpful. Highly recommend!!
22 de junho de 2023
Resposta da Superdry - Bristol
Hi, Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we are happy to hear you are happy with your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Coat cane quick and service was brill
Coat came quick and happy with the delvery service
20 de junho de 2023
Resposta da Superdry - Bristol
Hi Matt, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Resposta da Superdry - Bristol
Hi Amanda, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
The assistant in the shop was very…
The assistant in the shop was very helpful and went out of her way to find what I wanted. When it wasn’t in stock, she ordered it for me for free delivery to home and it arrived a few days later.
11 de junho de 2023
Resposta da Superdry - Bristol
Hi Jo,
Thank you for taking the time to give us your feedback.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Slow delivery/collection
25 de maio de 2023
Resposta da Superdry - Bristol
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're sorry to hear that our delivery service hasn't been up to standard. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Great experience and customer service…
Great experience and customer service by staff at the cribbs store
20 de abril de 2023
Great quality clothing
Great quality clothing , I ordered click and collect, item was there the next day , staff all friendly and very helpful
17 de abril de 2023
Amazing staff
9 de abril de 2023
Quick service
Quick service. Kept up to date by mail re delivery. Assistant in store very helpful (Cribbs Bristol). They did not have color in stock but she helped me find size knowing I would purchase online. Told me I could order to store.
24 de março de 2023
Package delivered on time in good order.
22 de março de 2023
Excellent service
20 de março de 2023
Great service great product
20 de março de 2023
The staff were friendly and very…
The staff were friendly and very helpful as I decided which item to purchase.
16 de março de 2023
Always a brilliant service
14 de março de 2023
Ordered from shop
Ordered from shop. Staff member very helpfull. Good delivery time and a good quality long length gilet. Would reccomend
3 de março de 2023
Very helpful staff!
27 de fevereiro de 2023
Great quality shirt and fast delivery 😉
10 de fevereiro de 2023
Good service and product
24 de janeiro de 2023
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