Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... Ver mais
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Veja o que dizem as avaliações
The young lady that served me at the till was extremely helpful and understanding as I was abs full of flu and had left home without a jacket and needed 1. The floor staff didn't swarm me being over... Ver mais
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... Ver mais
First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …
Detalhes da empresa
Sobre Superdry - Bury
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
E04, The Rock, BL9 0ND, Bury, Reino Unido
- 01617 975710
4,5
Excelente
173 avaliações
Pede aos clientes que avaliem
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We found what we were looking for
We found what we were looking for and happily you had almost the full range as shown on the website.
18 de setembro de 2024
Friendly staff and polite
Friendly staff and polite, got what I needed and great products
18 de setembro de 2024
I really like the design of many of…
I really like the design of many of your products, and for me I like the stores are a nice place to be in
2 de setembro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Went to the store to collect my item…
Went to the store to collect my item and they said they have not recieved it. I am still waiting for confirmation to collect my item and still not recieved
3 de setembro de 2024
Resposta da Superdry - Bury
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Brilliant staff lovely and friendly…
Brilliant staff lovely and friendly highly recommend xxxx
27 de agosto de 2024
I was charged the wrong price for my…
I was charged the wrong price for my purchase, I had not noticed until I went bak to exchange my item as unfortunately it did not fit me, I was told at first that I would only get back the price on the garment but my docket clearly showed that I had paid £4 more, after much deliberation from the staff I was finally paid back the full amount, this has definitely put me off going back into the store as I was made to feel very uncomfortable and like it was my fault. Not happy.
14 de agosto de 2024
Resposta da Superdry - Bury
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Excellent clothing and staff in Bury.
16 de julho de 2024
I love the coat I brought fast service…
I love the coat I brought fast service great quality and friendly staff company was recommended to me
5 de julho de 2024
Great service great price delivered on…
Great service great price delivered on time
23 de junho de 2024
Jacket longline
The jacket was large so returned got a smaller size now it’s great feels good quality I am normally size 14 had to get 12
20 de junho de 2024
Resposta da Superdry - Bury
Hello,
We appreciate you sharing your feedback with us about your Bury store shopping experience.
We always aim to offer the best service to our customers every time, so we love to hear from happy customers
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Return item
I had to exchange a t-shirt bought from the airport in euros, the staff were very helpful and I got a different size.
21 de junho de 2024
Resposta da Superdry - Bury
Hi Julie,
We appreciate you taking the time to review your recent experience with us. We love to hear from happy customers.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Friendly costumer service
Friendly costumer service. Willing to help the costumer to find what they are looking for.
16 de junho de 2024
Resposta da Superdry - Bury
Hi Jeannifer,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
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