Great look combined with good quality, also the atmosphere in the store is pleasant.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Hi, I sent an email which I didn’t get any reply, I would like to refund 3 items I think out of 7 and I didn’t receive 1 item, could you please send me return address, overall the rest of the item are... Ver mais
Staff were respectful and helpful, the store was clean and tidy. Brought two sweaters and that's it. - Superdry 02 London.
A empresa respondeu
The gilet is of very good quality and quite heavy the delivery came on time and I am very happy with my purchase
Detalhes da empresa
Sobre Superdry - Canary Wharf
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit 27 Canada Square, E14 5FW, London, Reino Unido
- 02075 129169
4,3
Excelente
47 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great look combined with good quality
Great look combined with good quality, also the atmosphere in the store is pleasant.
24 de abril de 2026
Really happy with my product
Really happy with my product, and it came quickly in the post.
8 de janeiro de 2026
The jackets I got are very warm and good quality
Awesome
Budget friendly
Good quality
Environment friendly
10 de janeiro de 2026
Friendly staff great prices
17 de dezembro de 2025
Worst service from Superdry
Placed an initial order on 1st Dec which was later partially cancelled on 9th December. A new delivery was initiated; however I am yet to receive the order. Order status of website says, it has been delivered. Please either deliver the order or initiate the refund.
2 de dezembro de 2025
Fantastic store I love alla the staff…
Fantastic store I love alla the staff for man and woman
9 de dezembro de 2025
Super dry does the best jackets they…
Super dry does the best jackets they warm good padding machine washable and it is also waterproof. What else can you want?
21 de outubro de 2025
La experiencia fue muy buena la…
La experiencia fue muy buena la atención 10 de 10
Superdry en O2
29 de julho de 2025
You get what you pay for with Superdry…
You get what you pay for with Superdry , 10-10 every time ,quality
23 de junho de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I didn't receive the item
2 de dezembro de 2024
Resposta da Superdry - Canary Wharf
Hello,
Thank you for your review.
We understand your frustration with not receiving your item. However, our systems show delivery was completed.
Our customer care team have emailed you direct regarding this.
Thank you.
Superdry
Really good quality of jacket I am…
Really good quality of jacket I am really happy with this purchase ☺️
29 de novembro de 2024
Resposta da Superdry - Canary Wharf
Hello,
Thank you for sharing your positive feedback!
We're thrilled to hear you're happy with your new jacket. We strive to offer high-quality products, so your review is greatly appreciated.
Thank you again,
Superdry
Resposta da Superdry - Canary Wharf
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
purchased a Superdry jacket about a Zip up and down problem
Hi I purchased a Superdry jacket about a month ago, and I’ve been having issues with the zip. It’s very difficult to open and close, and I struggle every time I try to wear it. Unfortunately, since it’s been over a month, I’m unable to return the item, and I really regret buying the jacket. Is there anything you can suggest or do to help resolve this issue?
6 de outubro de 2024
Resposta da Superdry - Canary Wharf
Hello,
Thank you for taking your time to leave us a review.
At Superdry, we want our customers to have a really positive experienc, so we are very sorry to hear this.
Our Customer Care team have been able to provide a solution to resolve this for you.
We will ensure the feedback is passed on to learn and improve.
Superdry Team
Resposta da Superdry - Canary Wharf
Hello,
Thank you for sharing your feedback about your experience at our Battersea O2 store.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments.
Thank you for shopping with us, we hope to see you again soon.
Superdry Team
Great staff.
When in the store always have a good experience with your helpful and great friendly staff.
28 de outubro de 2024
Resposta da Superdry - Canary Wharf
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Nice store
Staff were respectful and helpful, the store was clean and tidy.
Brought two sweaters and that's it.
- Superdry 02 London.
30 de outubro de 2024
Resposta da Superdry - Canary Wharf
Hello,
Thank you for taking the time to leave a review about your store experience at our Battersea/O2 store.
At Superdry, we want our customers to have a really positive experience, so it's great to read your comments.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Product which I purchased was really…
Product which I purchased was really nice
22 de outubro de 2024
Excellent Service
The overall experience was really good, the staff were super helpful.
15 de setembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.