Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... Ver mais
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Veja o que dizem as avaliações
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... Ver mais
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... Ver mais
A empresa respondeu
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Canterbury
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
24 Saint Margaret's Street, CT1 2TH, Canterbury, Reino Unido
- 01227 781336
4,9
Excelente
207 avaliações
Pede aos clientes que avaliem
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The staff were very polite and helpful
9 de dezembro de 2023
The service was quick efficient and…
The service was quick efficient and friendly.
10 de dezembro de 2023
Staff was amazing didn't have my size…
Staff was amazing didn't have my size coat so was ordered and delivered within days top marks superdry would highly recommended 👌
26 de novembro de 2023
Great customer service
Great customer service in the Canterbury store. I was actually able to return an item I’d ordered online and didn’t have to package it up to send back.
20 de novembro de 2023
Just love superdry clothing,good…
Just love superdry clothing,good quality.And always on my sons Christmas list.
2 de dezembro de 2023
Very polite and helpful staff…
Very polite and helpful staff (Charlotte in Canterbury). Love your stuff!!
21 de novembro de 2023
Friendly and polite
Lovely group of young people working in the Canterbury shop. Polite, helpful and friendly. Definitely going back.
25 de novembro de 2023
Fast sufficient and polite
Fast sufficient and polite. Only problem really is there could be a bit of leniency on your returns policy, other then that 10 out of 10 for the product.
22 de novembro de 2023
Manger was very helpful made me feel…
Manger was very helpful made me feel like I was important, helped threw my purchase. Great place to shop all the Assistant are very happy to help and advise
18 de novembro de 2023
Best customer service!
Sadly, the jumper wasn’t for me, but the assistants in the Superdry store in Canterbury were absolutely fabulous! If only all customer service was this good!
7 de novembro de 2023
Una de sus dependientas me ayudó mucho
Una de sus dependientas me ayudó mucho, a pesar de la dificultad con el idioma, tuvo paciencia y me explicó las diferentes opciones para realizar el pedido y como poder utilizar mi gift card
22 de agosto de 2023
Delivered the next day to the store
Delivered the next day to the store. Easy to collect. Really friendly staff.
9 de agosto de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great service.
4 de julho de 2023
Resposta da Superdry - Canterbury
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really pleased everything has gone well and you're happy with our service.
Thanks for shopping with us and for taking the time to give us your feedback.
Kind regards
Superdry Customer Services
Helpful staff and fast delivery to the…
Helpful staff and fast delivery to the store
1 de julho de 2023
Resposta da Superdry - Canterbury
Hi, We appreciate you sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Very friendly young man who was most…
Very friendly young man who was most helpful 👍
In the Canterbury store they never had the size that I wanted, the assistant explained that he Cou order it online and have it delivered direct to my home free of charge 😀 happy days.
18 de junho de 2023
Resposta da Superdry - Canterbury
Hi Rob, Thank you for sharing your great feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to read your comments and these have been shared with the store. Thanks again for the review and for shopping with us. We really appreciate it.
Brilliant fathers day present my…
Brilliant fathers day present my husband loves it ❤️❤️
10 de junho de 2023
Resposta da Superdry - Canterbury
Hi Caroline,
We appreciate you taking the time to review your recent experience with us.
We always do our best to give our customers a positive experience, so we're really happy to read your comments 😊
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
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