Hi, I frequent this superdry shop often, this time was going to do a return! I approach the island of tills, to one girl on the till serving a customer I stand out of the way but in eye sight of the e... Ver mais
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Veja o que dizem as avaliações
Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... Ver mais
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... Ver mais
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... Ver mais
Detalhes da empresa
Sobre Superdry - Cardiff
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, Reino Unido
- 02920 230126
4,7
Excelente
276 avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am so happy with quality of product
The staff members are so polite and I enjoyed shopping in the store. I am so happy for the quality of their products.
20 de agosto de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Superdry - Cardiff
Hi Nicola,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Resposta da Superdry - Cardiff
Hi Andrew,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Prompt delivery and excellent service…
Prompt delivery and excellent service in store returning an item no hassle
26 de julho de 2023
Resposta da Superdry - Cardiff
Hi, we will let the store know. We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Helpful staff
I chose click and collect because delivery was free. When I entered the store I asked a member of staff where the click and collect was. He immediately said he could help me. He quickly went and found the order and provided me a bag for my items. Friendly and helpful. Thank you.
9 de junho de 2023
Resposta da Superdry - Cardiff
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Always a great service
Always a great service. Polite & knowledgeable staff. Always go the extra mile
9 de junho de 2023
Resposta da Superdry - Cardiff
Hi Maria,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Excellent service and friendly staff.
4 de junho de 2023
Resposta da Superdry - Cardiff
Hi Richard,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
The staff in Cardiff store is super…
The staff in Cardiff store is super nice and helpful, 5 out of 5
19 de maio de 2023
Resposta da Superdry - Cardiff
Hi Daria,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful
19 de maio de 2023
Resposta da Superdry - Cardiff
Hi Olwyn,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Rapid delivery to the St David's store…
Rapid delivery to the St David's store Cardiff. Very helpful, friendly and respectful staff. Niko in particular was very helpful. Such good etiquette in customer service is rare these days. Keep up the good work
17 de março de 2023
The staff in the Cardiff store are a…
The staff in the Cardiff store are a credit to the company.
21 de março de 2023
Quick response and on time.
26 de fevereiro de 2023
Exchange
The guy on the till was very pleasant and polite. He exchange by black zipper and explained how my refund would work as I brought my zipper online and exchanged it in my local store. He was very helpful. Thank you
3 de março de 2023
Superb service
Superb service - the sales lady went over and beyond to give me what I wanted. She gets 10 brownie marks,
19 de fevereiro de 2023
Great service!
Everything arrived promptly, items fitted well and to size. I took two things back to a store and the staff were very helpful (Cardiff 👍 ) and the money was back in my account the same day. Great service.
23 de fevereiro de 2023
The staff was really nice and helpful.
20 de fevereiro de 2023
The staff at the Cardiff store were…
The staff at the Cardiff store were both great I returned a coat and they were very professional my transaction went through smoothly
14 de fevereiro de 2023
Happy customer
I have never bought anything from Superdry before because of the sizing.
However, I bought a few sports wear items recently and I can say I'm pleasantly happy with my purchase.
20 de janeiro de 2023
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