Garment quality is excellent, lovely soft jersey fabric. The fit is spot on. I'm so pleased with it I bought several more in different colours. I saw a previous review that said the garment shrank aft... Ver mais
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Veja o que dizem as avaliações
Great selection of long winter coats for my grandaughter last wednesday, she was spoilt for choice! She wanted a Superdry coat as we bought her brother, our teenage grandson, one together with lots... Ver mais
A broad stylish range to suit several age groups and high quality made clothes which are worth paying a bit extra for. Really easy returns for exchange and or refund. Very competent and helpful staff.... Ver mais
I came across Superdry online whilst searching for a particular garment for my brother's gift. I placed the order the next day, hoping I will receive it. I received a response confirming my order,... Ver mais
Detalhes da empresa
Sobre Superdry - Cheltenham
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
1-7 Clarence St, GL50 3JL, Cheltenham, Reino Unido
- 01242 250044
4,4
Excelente
411 avaliações
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Return clothing for correct size…
Return clothing for correct size required that I pay for courier from my pocket which is strange for an online retailer.
Soon after I spent that money, instead of getting me a correct size they just canceled my order.
This means I paid 5000 which I immediately lost when order was canceled.
Superdry is a scam, for sure.
5 de abril de 2024
Resposta da Superdry - Cheltenham
Hello,
Thank you for taking the time to leave us a review. Sadly, if our warehouse is unable to fulfill an order and or the size requested is not available then a order would be cancelled.
This is the scenario in which an order would be cancelled. For a speedier exchange, one could go in store and have the exchange done subject to stock or request a new parcel to be sent home (online).
Superdry Customer Care
Quick and easy
Quick and easy. Shop is quite congested with stock so does feel busier than it is..
9 de abril de 2024
delivery to store too slow
My order was expected to be delivered to store on Tuesday. I went on Saturday to collect but it hadn’t arrived. Too late for my holiday. Very disappointing especially as it was the Cheltenham store - the home of superdry!
28 de março de 2024
Great service
My item arrived on time I ordered 2itrms 1item was missing I phoned Superdry told person what happened they said they would resend item and it arrived today very good customer service
3 de março de 2024
Really helpful gentleman
Really helpful gentleman, Mr Rush in the superdry shop in Cheltenham and ordered the item for me to come to my home. Lovely t shirt, good quality and swift delivery.
Thanks
22 de fevereiro de 2024
really friendly and helpfull staff and…
really friendly and helpfull staff and very welcomeing when u step in to store
25 de fevereiro de 2024
I didn't get 10% discount with the code…
I didn't get 10% discount with the code I received by email
20 de fevereiro de 2024
Awful
Awful. Terrible customer service. Multiple emails left unanswered. Chat bot ineffective. A complete waste of time and money. Do not buy from them.
20 de fevereiro de 2024
Really great item
Really great item, loved the design and material. Bonus it was on offer. Came well wrapped and good delivery time. Very pleased.
8 de fevereiro de 2024
Very helpful friendly staff
Very helpful friendly staff. I ended up spending most than I originally planned and on something completely different. Happy with my purchases.
8 de fevereiro de 2024
I was able to get our son the joggers…
I was able to get our son the joggers as he does not like elastic around his ankle and they are very hard to get
2 de fevereiro de 2024
John and the staff looked after us very…
John and the staff looked after us very well and I cam out with an overcoat which I love!! Chas
8 de fevereiro de 2024
delivery problem
i had a problem with my parcel as i put the wrong postcodeon address and because of that the item got rejected at royal mail and sent to missmatch warehouse and basically stuck indefinetly ! .. i tryed contacting the Royal Mail with no success so whent to my local sorting office where the postman basically said you will not get it and will more than likely be sent back to Superdry eventually .... so i contacted Superdry and managed to do an online chat to a lady called Rebecca and so glad i did as she was amazing and helped me sort problem , after i explained my situation she sorted everything and put me at ease with her help .. i cannot thank her enuff she was polite proffesional explained everything and just a joy to speak to .. put my faith back in people .. cheers Rebecca your a ⭐️
3 de fevereiro de 2024
Avaliação não solicitada
Great item fab price in the sale
23 de janeiro de 2024
That you have knitwear styles that are…
That you have knitwear styles that are well styled
31 de janeiro de 2024
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