I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the... Ver mais
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... Ver mais
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out. The shop assistant asked if I knew what... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Exeter
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
8-9 Princesshay, EX1 1GE, Exeter, Reino Unido
- 01392 214005
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful
Helpful, available and courteous. It is great to feel the quality of the purchase.
Clean and tidy shopwell layed out…
Clean and tidy shopwell layed out friendly staff
Its always a good service!!
Great service
Great service, Staff very friendly and helpful. Good amount of different sizes in stock,great price and well made.
Friendly and helpful service :-)
Cracking shop
Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality
Customer care
The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable
I ordered 2 pairs of trousers for home…
I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.
Shopping with my adult disabled son
Shopping with my adult disabled son - deaf and autistic - the assistant was very understanding and the customer service was excellent
Nice workers and great quality!!
Exceptionally helpful staff
Exceptionally helpful staff. Went over and above to help refund a wrongly sized item and reorder.
The cashier was rude and looked…
The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!
We love a look around the Exeter store
We love a look around the Exeter store. We were shopping for my daughter who’s the biggest superdry fan on earth. It’s a really nicely put together store, much nicer than shopping online. The staff are cool and friendly which isn’t always easy to pull off!
Very happy with my ski gear
Very happy with my ski gear; it was not available in the store so the stuff kindly helped me to place the order; arrived in 48 hours, well packed, jackets were absolutely fab, v impressed! Thanks 🙏
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







