I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... Ver mais
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Veja o que dizem as avaliações
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... Ver mais
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... Ver mais
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... Ver mais
Detalhes da empresa
Sobre Superdry - Guildford
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
North Street, GU1 4YT, Guildford, Reino Unido
- 01483 453890
4,6
Excelente
153 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to use website for ordering
Easy to use website ordering that allowed me to pick up from a local store at a convenient time.
Great products at reasonable prices too.
24 de setembro de 2023
Great selection of vest shirts and…
Great selection of vest shirts and polite staff very helpful
9 de julho de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I was going to get a refund for a polo…
I was going to get a refund for a polo I bought thinking wasnt other side up and the lovely girl told me I can get it and extra side on the wedside I didnt know.She was so helpful.
24 de junho de 2023
Resposta da Superdry - Guildford
Hi Pilar,
Thank you for taking the time to leave a review.
We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well 😄
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Customer service
An excellent website, great products and customer service that was outstanding
4 de junho de 2023
Resposta da Superdry - Guildford
Hi Julian,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly 😄
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
I received my item on time and in…
I received my item on time and in perfect condition. I am also glad, I was updated throughout the delivery cycle.
14 de maio de 2023
Resposta da Superdry - Guildford
Hi there,
Thank you for taking the time to give us your feedback.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Helpful staff and quick delivery
13 de maio de 2023
Resposta da Superdry - Guildford
Hi Mr Lainchbury,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Well mannered staff
Staff was very good online and in store shamefully I had to get a refund because my hoodie I bought being to small I couldn't swap it as they've changed it to a newer design now but the staff were great!
30 de abril de 2023
Good quality sweatshirt and great…
Good quality sweatshirt and great colour choice.
21 de março de 2023
Excellent Service
I checked a product online and then went into the Guildford store to purchase it. It wasn’t available there and then but a young man was very quick to help and ordered it for me to be delivered to my house at no charge. It was a sweatshirt and it duly arrived and I am very pleased with it. I now have two in different colours. I like both and wear them a lot. I found it strange though that the second purchase seems bigger and has longer sleeves! It seems the two tops were made in different countries - the one made in China is a bit smaller than the one made in Turkey. Sizing differences can be a problem! However my overall experience was very positive and I was very impressed with the lovely lad in the shop.
15 de janeiro de 2023
Great service & staff
The staff were very helpful and the service and delivery was perfect. If what your looking for is not in store they will order it for you and have it at your add in two days
4 de janeiro de 2023
Service was efficient and polite
I went to return my online purchase (gift card purchase) and the team sort it out swiftly.
31 de dezembro de 2022
I rate the stores but definately NOT…
I rate the stores but definately NOT your online divery service EVRI who are shocking
23 de dezembro de 2022
I’ve used click&collect
I’ve used click&collect. Everything went smooth and fast even in busy Christmas season.
14 de dezembro de 2022
Item not received yet
Item not received yet , can’t understand why a big company would use royal mail
18 de dezembro de 2022
Amazing staff
Amazing, empathetic and very helpful staff. They made me feel great and Super dry now will be 1st place I go to for clothes shopping..
26 de novembro de 2022
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