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Superdry - Leamington Spa Avaliações 

154
O TrustScore é 4.5 de um total de 5

4,7

Unit 5/6 Upper Mall, Royal Priors Shopping Centre, CV32 4XT Leamington Spa, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was overjoyed to find these chinos in actual colours, rather than just navy and sand. Nicely judged non-primary tones, too. Was anxious about fit after a disappointing time with one of the brand... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor health and safety and neglect of customer welfare, - constantly flickering light visible in main store for several months. Raised and reported several times. Triggering to family member who h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Superdry make stylish, good quality clothes and their sizing suits me. On this occasion I bought a puffer jacket and two wool mix quarter zip tops. I’d tried the puffer jacket in store firs... Ver mais


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de agasalhos
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Leamington Spa

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contato

  • Unit 5/6 Upper Mall, Royal Priors Shopping Centre, CV32 4XT, Leamington Spa, Reino Unido

  • 01926 259683

4,7

Excelente

O TrustScore é 4.5 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(154)

13.486 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Lovely tops

Lovely tops. Great quality. Returned one top out of 3 in shop. Lovely Customer service in Leamington Spa shop. Thank you

1 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

I'm new to Superdy and I really liked…

I'm new to Superdy and I really liked the Leamington Spa store,the staff were really friendly and helpful and the design of the store had been well thought out.Also the range of clothes were really good and to be honest I found the prices lower than I expected.I bought gloves and a nice winter jacket.

9 de dezembro de 2021
Avaliado com 5 de um total de 5 estrelas

Friendly, helpful service.

Got advice from a lovely assistant who helped me chose the right size of coat. She spent tome helping me order it online from the shop as they didn’t have my size in stock.

29 de novembro de 2021
Avaliado com 1 de um total de 5 estrelas

I rang the store to check if my order…

I rang the store to check if my order had arrived as my email said delivered on Monday 22nd I rang on Tuesday 23rd & was told it hasn’t arrived even after I told the assistant I said my email is showing it has she told me no it hasn’t. I then waited til Thursday the 25th I rang the store again I was told to ring customer services. I then rang customer services who told me that my parcel had arrived on Monday the 22nd. I then rang the store back to make sure that my parcel was there so I didn’t have a wasted journey the staff checked and told me yes my parcel is there I then told them what I was told by customer services and that my parcel had been there since Monday. The employee said well your parcel is here and was very rude and I received no apology .

26 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Always top quality.

Always top quality. I go up a size as I'm not exactly a slim Jim. The colour is slightly darker than expected. Still worth the money. I did click and collect at leamington and the staff are always fantastic.

23 de outubro de 2021
Avaliado com 1 de um total de 5 estrelas

Absolutely awful

My original order - Everest bomber jacket in ochre - was placed online - it arrived promptly, but the coat was two sizes too small from what I ordered, the plastic cover had the correct size, but the actual coat was only size 10. Ok, clearly a human error, but these things happen. I went to the Leamington store 12 miles away to exchange it. The lady who served me was very friendly and apologetic and did her 'best' to find me a coat that fitted me well. I was also offered a store voucher - 10% off the value of the coat for my inconvenience. I was really pleased as I loved the coat, it's so stylish, warm and cosy. To my horror, when I got home I realised there were receipts from two different shops in its outside pockets, as well as a packet of bbq sauce and several sachets of salt from a well known fast food chain dated 27 September from a town 150miles away, which I hardly heard off, let alone visited. The coat still had an inside tag on but was obviously worn. I couldn't believe it, so I took a few photos as proof. I went back to the same store the very next day. I still liked the coat, but I didn't want one that somebody wore on their shopping trip and to McDonald's. I was greeted by different members of staff. I was coldly told that they could offer me a refund or exchange it for me, but they didn't have another one in ochre in my size. I decided to try one in red, but I didn't like it as much. When I got back to the counter, the senior shop assistants were sniggering and I felt really uncomfortable. They tried to order one for me online but were unsuccessful. There were two of them there but I was still left holding the unwanted coat for ages. I had a feeling that they suspected that I had planted the receipts and nobody - apart from the young girl at the counter who originally started dealing with me - even said sorry. I was shell-shocked. I walked away from the shop empty-handed, truly appalled by the experience and have to say have gone off the brand. It's a shame, the Everest bomber jacket is fab, but I'm not sure if I could wear a brand where the customers are treated like this.
Please sort this out Superdry. And could you add some more tags on your products - to the sleeves or outside so that this doesn't happen again.

23 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

Best Service!!

Needed to return some items id bought previously (as found out there were too small when got them home). Abigail in the store could not have been more helpful....pleasure to deal with, and nothing was too much trouble. Superb friendly and helpful service.....would highly recommend A+++

16 de setembro de 2021
Avaliado com 1 de um total de 5 estrelas

Where’s my order?

I week on from ordering online a my order still hasn’t arrived at my local store for collection and I get an email requesting a review?
It was showing as “in stock”, it was allegedly dispatched the day after the order.
Mmmm, I wonder what sort of review are you expecting? 🙈

31 de agosto de 2021
logotipo da Superdry - Leamington Spa

Resposta da Superdry - Leamington Spa

Hi,

We apologise for the issues you have experienced with your recent order.

We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.

We are happy to see one of our customer service advisors has since dealt with the issue.

We appreciate your feedback and would like to thank you for taking the time to review us.

Kind Regards,

Superdry Care.

Avaliado com 5 de um total de 5 estrelas

Superdry, Leamington Spa

Purchased an item on Friday 30th July. Very pleased with the purchase - quality, look and sale price. Good atmosphere in the shop, clean and music not too loud. But I specifically wanted to praise the excellent customer service provided by a staff member named Abigail. Very helpful, polite, professional and a delight to chat to! Made it a pleasure to shop there. Thank you.

3 de agosto de 2021
Avaliação não solicitada

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