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Superdry - Merryhill Avaliações 

228
O TrustScore é 4.5 de um total de 5

4,6

Unit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB


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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... Ver mais


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de agasalhos
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Merryhill

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contato

  • Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, Reino Unido

  • 01384 483169

4,6

Excelente

O TrustScore é 4.5 de um total de 5

228 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(228)

13.454 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

After trying on in store bought online

After trying on the jacket in store and seeing the quality,
as some items I've purchased recently have fallen well short of quality of years ago.
I ordered online saved having to carry shopping around with me all day. Easy order online quick delivery

23 de março de 2025
Avaliado com 4 de um total de 5 estrelas

Return of sweater

When returning a sweater as the stitching was coming undone, the salesman was extremely helpful. Though your system was unable to reorder the item to be delivered to me, he gave me the refund and helped me reorder it on my phone.

16 de março de 2025
Avaliado com 5 de um total de 5 estrelas

A Quick, and friendly service

A Quick and friendly service at your Merryhill branch. They didn't have the hoodie i wanted in stock, and so they were quick to help, they would sort it and it wasn't a problem, they could order it to the shop or home. It was ordered and sent directly to my house, several days later.

I was impressed with the level of service. I ordered it on the Thursday, and it came on the following Monday.

5 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

The staff were really cooperative and…

The staff were really cooperative and friendly. They listened and given me good advice on a range of new winter clothing range. They checked systems for stock and no request was ever refused..... I only came in a few days before Christmas to purchase X3 t shirts but ended up spending ove £500. Plus I'd misplaced my shopping bag, and the staff had found it within minutes ....

Good Tam in Merry Hill Dudley ⭐⭐⭐⭐⭐

23 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great!

Lovely clothes! Beautiful range and superb customer service! Thank you!

11 de dezembro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Hello,

We appreciate your kind words!

We're thrilled you enjoyed our clothing selection and the service you received. We strive to provide a positive shopping experience for all our customers.

We hope you have a lovely Christmas,

Superdry

Avaliado com 1 de um total de 5 estrelas

I ordered a jumper on Saturday 7…

I ordered a jumper on Saturday 7 December, was told I would get it delivered the next day?
I emailed you twice to see where my order was?
Customer service said it was due to bad weather ?
No email to say this?
Emailed again as I had now correspondence?
Finally came on Sunday 15 December
Delivery driver just placed the package on my doorstep I WAS IN !!😡
I also went back in store to see if I could buy the same jumper but out of stock , so I didn’t have to worry on not receiving my order
It’s not the store at fault just the packing process which took the longest & my communication from super dry supplier

8 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great service, hadn't got my size in store. Ordered and delivered swifly.
Great customer service.

10 de novembro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Hello,

Thank you for taking the time to review your shopping experience at our Merryhill store.

At Superdry, we want our customers to have a really positive experience, so we're really pleased everything went well with our instore ordering service

Thanks so much for shopping with us.

Superdry Team

Avaliado com 5 de um total de 5 estrelas

SUPER DRY

From the young lady in your merry hill store to the courier that delivered my goods. They were all very helpful and friendly as you had not got the item in store the young lady had looked for it in stock ordered it with in 2 days it had arrived at my front door. You can't ask for a better service well done superdry.

6 de novembro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Hello,

Thank you for reviewing your shopping experience at our Merryhill store.

At Superdry, we want our customers to have a really positive experience, so it's great to hear from happy customers.

Thank you for shopping with us and supporting our brand.

Superdry Team

Avaliado com 5 de um total de 5 estrelas

Great service and order placed for the…

Great service and order placed for the right colour and received in post the 3rd day.

29 de outubro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Hello,

Thank you for sharing your 5 star feedback with us.

We always aim to offer the best service to our customers every time, so we're really pleased everything went well.

Thank you for shopping with us, we really appreciate it!

Superdry Team

Avaliado com 4 de um total de 5 estrelas

Ordering was quick and easy

Ordering was quick and easy, the lad instore ordered for me, as the one I chose instore had a ripped pocket and a broken press stud which was disappointing. He told me it would be delivered next day, it arrived three days later.

29 de outubro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Hi Lisa,

Thank you for sharing your feedback with us.

At Superdry, we endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Avaliado com 5 de um total de 5 estrelas

Good brand knowledge and took the time to discuss new products

Store supervisor took the time to talk through some of the latest products, knew a lot about the history of the brand, quality improvements and new direction of the incoming clothing lines.

18 de outubro de 2024
logotipo da Superdry - Merryhill

Resposta da Superdry - Merryhill

Thank you for taking the time to review your recent shopping experience at our Merryhill store.

At Superdry, we want you to have a great experience, so thank you for your valued feedback.

Thanks so much for your great review and for shopping with us.

Superdry Team

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