Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... Ver mais

Localização
Trocar localizaçãoUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... Ver mais
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... Ver mais
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... Ver mais
Detalhes da empresa
Sobre Superdry - Merryhill
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, Reino Unido
- 01384 483169
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent, Quick and easy
Excellent, quick, easy, seamless and friendly experience
Many thanks
After trying on in store bought online
After trying on the jacket in store and seeing the quality,
as some items I've purchased recently have fallen well short of quality of years ago.
I ordered online saved having to carry shopping around with me all day. Easy order online quick delivery
Return of sweater
When returning a sweater as the stitching was coming undone, the salesman was extremely helpful. Though your system was unable to reorder the item to be delivered to me, he gave me the refund and helped me reorder it on my phone.
A Quick, and friendly service
A Quick and friendly service at your Merryhill branch. They didn't have the hoodie i wanted in stock, and so they were quick to help, they would sort it and it wasn't a problem, they could order it to the shop or home. It was ordered and sent directly to my house, several days later.
I was impressed with the level of service. I ordered it on the Thursday, and it came on the following Monday.
Excellent customer service by floor…
Excellent customer service by floor staff and management. Very helpful. I walked out of the shop with a new XPD Parka jacket and hoodie, after expert information from all the staff involved.
The staff were really cooperative and…
The staff were really cooperative and friendly. They listened and given me good advice on a range of new winter clothing range. They checked systems for stock and no request was ever refused..... I only came in a few days before Christmas to purchase X3 t shirts but ended up spending ove £500. Plus I'd misplaced my shopping bag, and the staff had found it within minutes ....
Good Tam in Merry Hill Dudley ⭐⭐⭐⭐⭐
Excellent jumper …
Excellent jumper fits great ,very fast delivery service well pleased
Pode usar a ajuda de IA para as respostasVer mais

Resposta da Superdry - Merryhill
I ordered a jumper on Saturday 7…
I ordered a jumper on Saturday 7 December, was told I would get it delivered the next day?
I emailed you twice to see where my order was?
Customer service said it was due to bad weather ?
No email to say this?
Emailed again as I had now correspondence?
Finally came on Sunday 15 December
Delivery driver just placed the package on my doorstep I WAS IN !!😡
I also went back in store to see if I could buy the same jumper but out of stock , so I didn’t have to worry on not receiving my order
It’s not the store at fault just the packing process which took the longest & my communication from super dry supplier
Can never fault any items I buy
Can never fault any items I buy. Clothes always look good. Would recommend to anyone who is thinking of buying items
Friendly & helpful staff
Great customer service
Great service, hadn't got my size in store. Ordered and delivered swifly.
Great customer service.

Resposta da Superdry - Merryhill
SUPER DRY
From the young lady in your merry hill store to the courier that delivered my goods. They were all very helpful and friendly as you had not got the item in store the young lady had looked for it in stock ordered it with in 2 days it had arrived at my front door. You can't ask for a better service well done superdry.

Resposta da Superdry - Merryhill
Great service and order placed for the…
Great service and order placed for the right colour and received in post the 3rd day.

Resposta da Superdry - Merryhill
Ordering was quick and easy
Ordering was quick and easy, the lad instore ordered for me, as the one I chose instore had a ripped pocket and a broken press stud which was disappointing. He told me it would be delivered next day, it arrived three days later.

Resposta da Superdry - Merryhill
Good brand knowledge and took the time to discuss new products
Store supervisor took the time to talk through some of the latest products, knew a lot about the history of the brand, quality improvements and new direction of the incoming clothing lines.

Resposta da Superdry - Merryhill
Quality items at keen prices
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







