Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Ver mais
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Veja o que dizem as avaliações
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Ver mais
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Ver mais
A empresa respondeu
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Detalhes da empresa
Sobre Superdry - Metro
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Reino Unido
- 01914 601724
4,7
Excelente
111 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful knowledgable staff who…
Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was super helpful.
18 de dezembro de 2023
Got my recent purchase during a sale
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price.
The shop is well laid out, but could do with a bit more lighting, it makes it difficult to see colours properly when they store is quite dark.
21 de dezembro de 2023
The service was good from the girl
13 de dezembro de 2023
My order got delivered to store next…
My order got delivered to store next day and it was the quality l thought it would be
5 de dezembro de 2023
Shop lady was very helpful and nice
5 de dezembro de 2023
Great service very quick delivery of 2…
Great service very quick delivery of 2 items. Needed to return one item which I did in shop , which was so easy got a refund the very next day.
28 de novembro de 2023
Bought a long coat online and they…
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
30 de novembro de 2023
Happy shopper.
Shop ordered online for me, as there was no stock available. Arrived promptly free of charge, with no problems.
26 de novembro de 2023
Order was completed on time and…
Order was completed on time and delivery was seem less.Return procedure was the best and easiest l have ever experienced, cannot fault this company!!
22 de novembro de 2023
Great coat
Great coat, ordered to collect from store. Staff lovely and helpful. Very happy
17 de novembro de 2023
Good quality clothing
Good quality clothing just wish they would make longer jumpers like you used to.
22 de novembro de 2023
Great customer service
Great customer service . Easy access to making order instore. Quick delivery.
14 de novembro de 2023
Bought 3/4 coat
Bought 3/4 coat. Staff member very helpful. Went out of her way to see if specific colour and size was in stock. Gave tips on best way to save on delivery cost. Ordered there and then.
The whole process was stress free and easy.
Arrived in two days.
Love the coat. Stylish, lovely fit (true to size) and warm. Plenty of pockets. Very happy.
1 de novembro de 2023
Great jackets and great service from…
Great jackets and great service from the metro centre staff
17 de novembro de 2023
Cracking service, awful lighting.
Always helpful and pleasant staff on hand, just need to sort out their terrible lighting, absolutely awful.
30 de outubro de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
November 6th metro centre
November 6th - 2.30pm
Metro centre store
Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredibly helpful too when picking up my online orders both very joyful, friendly and put a huge smile on my face. I will be back. Fabulous customer service these members of staff are a huge asset to your store.
26 de outubro de 2023
Resposta da Superdry - Metro
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Smooth process
Easy to order, good communication for collection. Easy and friendly collection from shop.
Coat was well packaged. Good quality coat, nicely finished, daughter loves it
29 de outubro de 2023
Resposta da Superdry - Metro
Hi Victoria,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
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