I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Ver mais
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Ver mais
A empresa respondeu
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Ver mais
Detalhes da empresa
Sobre Superdry - Norwich
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
401 Chapelfield Road, NR2 1SZ, Norwich, Reino Unido
- 01603 615344
4,7
Excelente
286 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service and helpful staff
28 de março de 2024
Usually so efficient with their online…
Usually so efficient with their online ‘click and collect’ orders, on this occasion my order had been delivered to store by the courier, but apparently not processed in-store.
I went to collect, only to be told it hadn’t arrived, and I would get the usual text to notify me when it did.
I waited 5 days, but no text. I tried to follow up online, but you apparently sub-contract customer care and I was asked to give my credit/debit card details and pay £1.00, which I did not do.
Instead I phoned the store, and spoke to a very helpful person who followed up on my behalf to discover the issue. My order had been delivered to store when I initially went in to collect.
21 de março de 2024
Really friendly staff great staff very…
Really friendly staff great staff very helpful.
24 de março de 2024
The service was standard
The service was standard, nothing out of the ordinary, all lovely people and helped me a lot.
19 de março de 2024
Great deal …
Very happy with the items I bought and the price, sale price very much appreciated reference on line, ??? But why it is not available instore. Staff very helpful 👍.
4 de março de 2024
I ordered the incorrect size coat
I ordered the incorrect size coat so the really helpful staff member ordered the replacement size I required.Really good, quick experience, and really pleased with my new coat.
3 de março de 2024
Polite staff
Polite staff. Knowledgable and Friendly. Showed me where everything was. Directed me towards the website. Made sure I had the correct sizes before paying. The quality is sublime.
7 de março de 2024
There must be options for click and collect
every time I perches I have to pay £3.99 delivery charge. There is no option for click and collect so sometime I avoid my shopping..
26 de fevereiro de 2024
Moesha was helpful getting me options…
Moesha was helpful getting me options of colours and sizes. I got two jumpers in the end. I have bought 2 coats before, one long and one short. I will check the options of loungewear casual outfits in the summer.
29 de fevereiro de 2024
Great staff and product always fits…
Great staff and product always fits well and lasts
28 de fevereiro de 2024
Got jacket from Norwich store excellent…
Got jacket from Norwich store excellent jacket just what I needed, the assistant was brilliant, polite helpful and above all really friendly.
27 de fevereiro de 2024
Great bargain in the sale
Great bargain in the sale, really polite and friendly guy on the till
25 de fevereiro de 2024
Perfect Customer service 👌
The young lady who served me was very helpful and had great customer service 👏 👍
19 de fevereiro de 2024
The delivery and store delivery
The delivery is quick however some products csnt be delivered to store which is frustrating sometimes.
21 de fevereiro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.