I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Ver mais
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Veja o que dizem as avaliações
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Ver mais
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Ver mais
A empresa respondeu
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Ver mais
Detalhes da empresa
Sobre Superdry - Norwich
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
401 Chapelfield Road, NR2 1SZ, Norwich, Reino Unido
- 01603 615344
4,7
Excelente
286 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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All good thanks
15 de agosto de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent
Excellent
Verry helpful staff
Arrangements made for a convenient collection time
18 de agosto de 2023
Resposta da Superdry - Norwich
Hi Afonso,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful staff
Staff instore extremely helpful finding item required and ordering it for free delivery to my door.
3 de agosto de 2023
Norwich Superdry shop review
The staff were attentive in the shop , and investigated what I wanted to buy. Although the item in my preferred size and colour was not available in the shop, it only took two days to arrive at my home. I was very impressed with this. The quality of the item was excellent.
12 de agosto de 2023
Resposta da Superdry - Norwich
Hi Mark,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Ordered two sizes of a jumper online as…
Ordered two sizes of a jumper online as item not stocked in local store, so returned the one not required. I was greeted by a lovely polite member of staff upon arrival in store and again when returning item at the till. Great swift return service and a store of really lovely friendly staff, will definitely return
27 de julho de 2023
the store in Norwich were very helpful…
the store in Norwich were very helpful made transaction smooth and pleasant staff very nice
26 de julho de 2023
Ordered 2 women's tops to collect from…
Ordered 2 women's tops to collect from the store. However, 1 of them was not the correct item. As I checked a few times as well as compare another online store which also offered this white 3/4 sleeves top, apparently whoever was categorizing the photos of this model must had gotten mixed up with the shorter sleeves tops because it was quite obvious that 1 was a slightly longer sleeves while the other was shorter sleeves. After several chats with the sales at the store, they confirmed it was a mistake and that particular model could have been sold out! A disappointment for me... The red organic top with 3/4 sleeves is lovely! Material so soft that I just like it on me! Nice colour too! PS. The lady staffs were friendly and helpful. Thank you!
22 de julho de 2023
Very happy with my order come with in a…
Very happy with my order come with in a few days I love my sliders
3 de julho de 2023
Resposta da Superdry - Norwich
Hi, We're so glad you love the sliders. Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Love the Quality of the Superdry range…
Love the Quality of the Superdry range of clothing.
30 de maio de 2023
Resposta da Superdry - Norwich
Hi Janet, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review and for shopping with us.
Great quality clothing
22 de abril de 2023
Staff always helpful
Staff always helpful. Store is well stocked and can usually find my size.
18 de abril de 2023
Really helpful staff member
Really helpful staff member, easy to order the size I needed and free delivery
12 de abril de 2023
Superdry, super helpful
The store assistant came right over to me looking for sizes and asked if I needed help. I mean that doesnt happen any more! Then when my size wasn't in store, she ordered it for home delivery - at a discount. She made my day!
7 de abril de 2023
I ordered a camisole top to go under an…
I ordered a camisole top to go under an outfit/dress for a wedding I will be attending.
I was kept informed of my order and when it was delivered into the Norwich store.
When I went to collect it all the staff were really lovely and helpful.
All in all, a great experience!
30 de março de 2023
Great service
Purchased 2 coats in different colours as I was not sure what one I wanted.
Took the one back I didn't want to Norwich and got a full refund, no problem.
27 de março de 2023
Excellent service
19 de março de 2023
Thanks for the service
1 de março de 2023
Very helpful manageress
Very helpful manageress, Chelsea, in the Norwich store. Fast, efficient and friendly service re an exchange, despite the IT being down.
23 de fevereiro de 2023
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