Superdry shop has some very good deals, it seems from the studio, this last time there was a few things I would like to purchase next time I visit, I love the jackets available Nice looking shop
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went in to exchange/replace a coat with a little seam issue (came unstitched inside a pocket as a Christmas present) and Josh at the Ashford Outlet branch was on form - so patient with me and mum, hel... Ver mais
Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of... Ver mais
A empresa respondeu
Very nice experience. First time for me buying something in Super dry. Bought myself a lovely Parka. Lots of deep and secure pockets, snuggly but without restricting movement or feeling sweaty. And th... Ver mais
Detalhes da empresa
Sobre Superdry - Outlet Ashford
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Ashford Designer Outlet Centre, TN24 0SD, Ashford, Reino Unido
- 01233 638369
4,7
Excelente
201 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered the coat online
Ordered the coat online. Daughter love it as a early Xmas present
1 de dezembro de 2024
Resposta da Superdry - Outlet Ashford
Hello,
We're so glad to hear your daughter loves her new coat!
It's always heartwarming to see our products bring joy to our customers. Thank you for shopping with us.
We hope you have a lovely Christmas,
Superdry
Great selection good quality clothing…
Great selection good quality clothing reasonable price. Lovely tracksuit bottoms.
3 de dezembro de 2024
Resposta da Superdry - Outlet Ashford
Hi,
Thank you for your kind words!
We're so glad you enjoyed your recent purchase. We strive to offer high-quality clothing at reasonable prices. We hope you enjoy your new tracksuit bottoms.
Thanks for the support,
Superdry
Ques way too long and bulk of items way…
Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of merchandise 1st rate was just the overpricing I rated low due.
3 de dezembro de 2024
Resposta da Superdry - Outlet Ashford
Hello,
We appreciate your feedback and understand your disappointment with the pricing during our Black Friday sale.
We strive to offer competitive prices and value to our customers. We're glad to hear you enjoyed the store's atmosphere and the quality of our merchandise. Your feedback is valuable to us as we continue to improve our offerings.
We hope you have a lovely Christmas,
Superdry
Very happy with the service and speedy…
Very happy with the service and speedy delivery.
Staff helpful and friendly at Ashford Outlets
17 de novembro de 2024
Greeted when entering the branch and…
Greeted when entering the branch and made to feel welcome
24 de novembro de 2024
Promised delivery time not respected…
Promised delivery time not respected (bought in store for next day delivery) ; resulting in further delivery + custom fees.
Online Customer service is obnoxious and of no help with this matter ; they offered 5£ compensation for 45£ extra cost…
Will not be buying from SuperDry again….
29 de outubro de 2024
Always a good product at a fair price
Always a good product at a fair price. However it be nice to a return to old Japanese flare of 20 years ago. It made it a distinctive brand.
22 de novembro de 2024
Resposta da Superdry - Outlet Ashford
Hello,
We appreciate you sharing your feedback about your experience at our Ashford Outlet store.
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.
We have taken on board your feedback.
Thanks so much for shopping with us.
Superdry Team
I had to return to Ashford outlet…
I had to return to Ashford outlet village as my purchased jacket was missing faux fur hood lining. Staff we very helpful and found a lining that fitted. Very polite, helpful anaccommodating.
Thank you.
21 de novembro de 2024
Great selection of everything however I…
Great selection of everything however I was particularly looking for a zip up ladies hoodie.I noticed that they're not as thick as the men's zip up ones, so didn't buy one. Such a shame as one I bought years ago lasted ages and I loved it, but I won't pay same price as a man's for not such gd quality and warmth
21 de novembro de 2024
Resposta da Superdry - Outlet Ashford
Hi,
We appreciate your feedback and understand your disappointment with the ladies' zip-up hoodie.
We strive to offer a diverse selection of products, and we value your input regarding the quality and warmth of our ladies' hoodies. We'll take your comments into consideration as we continue to improve our offerings.
Thank you,
Superdry
Excellent quality of the products!
19 de novembro de 2024
The staff in Ashford outlet went over…
The staff in Ashford outlet went over and beyond to idetify the sweat top which they didn't stock I had seen in Bluewater. Ordered it online for delivery to my house. I am not an online customer so needed guidance. Thank you.
7 de novembro de 2024
Member of staff polite and happy in his…
Member of staff polite and happy in his work,
Never waited to long to be served
Member of staff Asked open question eg have you found what you were looking for etc
18 de novembro de 2024
Resposta da Superdry - Outlet Ashford
Hello,
We're glad to hear you had a positive experience with our staff.
Their dedication to providing excellent customer service is a priority for us. We appreciate your feedback and will continue to strive for a consistently enjoyable shopping experience.
Thank you for the positive feedback,
Superdry
Great product. Good price. Nice experience
As usual. The quality of Superdry products are superb. This time , the item was reasonably priced so I’m happy with the experience.
I will continue to shop at superdry.
29 de outubro de 2024
Resposta da Superdry - Outlet Ashford
Hi Dre,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Great staff at the Ashford Outlet…
Great staff at the Ashford Outlet Superdry Store.
After an M65 jacket for me, and a pair of specific cargo trousers for my 14 year old son. Neither in stock st the branch, but the staff located both on a tablet, ordered them with free home delivery, and both successfully delivered within two days.
Very happy.
31 de outubro de 2024
Resposta da Superdry - Outlet Ashford
Hello,
We really appreciate your feedback about your experience at our Ashford Outlet store.
We always aim to offer the best service to our customers every time, so we're pleased that everything has gone smoothly with our instore ordering service..
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Resposta da Superdry - Outlet Ashford
Hello,
Thank you for your review about your Ashford Outlet store shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Resposta da Superdry - Outlet Ashford
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Easy easy easy easy to order
Easy to order , quick in arriving . Very happy birthday man ! Fitted well Comfortable ! Delighted
8 de outubro de 2024
Great assistants
Great experience today shopping at ashford outlet the assistant was so helpful and courteous
10 de outubro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.