Two ladies on service at Drake Circus were both helpful,accommodating and kept up positive chat during transaction. The store had plenty of choice available with one of most sizes of each product... Ver mais
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Veja o que dizem as avaliações
My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block... Ver mais
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and clo... Ver mais
M daughter saw a coat online so we came into store to try it on and check size. You had all the sizes and we spent ages trying different sizes to compare. We were the only ones in the store and the la... Ver mais
Detalhes da empresa
Sobre Superdry - Plymouth
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
41, Drake Circus Shopping Centre, PL1 1EA, Plymouth, Reino Unido
- 01752 267608
4,7
Excelente
218 avaliações
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Very easy process thank you
Very easy process thank you. My son was pleased with his present.
26 de julho de 2021
Online order
I ordered item online & it arrived in store for collection as stated, very happy with the item, excellent service.
26 de julho de 2021
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Delivery was quite slow but happy with…
Delivery was quite slow but happy with product.
23 de maio de 2021
Resposta da Superdry - Plymouth
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Are you the best company
10 de maio de 2021
The worst experience with a shop I’ve ever had…
Took my dad into town for the first time in three years. Bought a shirt from Superdry and when returning home it was too small. Took the shirt back in 2 days later, with tags still attached, receipt, no faults at all.
I was told I was unable to return it because it felt different and smelt of washing powder.
My dads a double leg amputee, in a wheelchair, missing most of his finger. Couldn’t have washed it even if he’d tried.
When telling both the lady behind the counter and the manager that the shirt had only been tried on and returned straight to store, I was told that it was unsalable and wouldn’t even be able to exchange it.
When asked how I’d wash it with the tags still attached and in perfect condition I was told they could be removed and put back on. I asked her to demonstrate this and was told they would not do that. When I got home I tried to remove a tag from another product I’d purchased from them. It was impossible.
Manager was rude, not helpful and I got nothing but grief.
Will not be going back.
3 de maio de 2021
Avaliação não solicitada
Resposta da Superdry - Plymouth
Hi Samantha, thanks for taking the time to share your feedback with us. At Superdry, we want to do our best to create a positive experience and we apologise for the negative experience you have had. If you would like to tell us more about your experience, please get in touch using customer.care@superdry.com. We hope to see you again in the future! Kind regards.
Ordered some stuff from online that was…
Ordered some stuff from online that was quick and efficient brilliant service but some of the stuff was to big so went into the Plymouth branch and the guy or helped me was so helpful nothing was to much trouble for him and he helped me to get an exchange brilliant service
15 de abril de 2021
Easy site to order from.
5 de abril de 2021
I ordered a hoodie for my son
I ordered a hoodie for my son. It arrived very quickly. It fits, only sleeves are little long. He will have to grow into it.
29 de março de 2021
Easy to use and quick delivery
24 de março de 2021
all good so far.
product seems good quality ,to early yet only been worn once. delivery time was good , fitting is good.
18 de janeiro de 2021
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