Magasin agréable à visiter : la marchandise/collection est mise en valeur grâce à un facing/pliage au carré qui, pourtant, ne stoppe pas l'envie de toucher l'article ou de le déplier ! Malgré notre... Ver mais
Localização
Trocar localizaçãoSU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ London, GB
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Veja o que dizem as avaliações
Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... Ver mais
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... Ver mais
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Stratford
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, Reino Unido
- 02082 210697
4,5
Excelente
354 avaliações
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Click and collect order was supposed to…
Click and collect order was supposed to arrive on the 12th of June, I went to collect it on the 13th, it still hadn't arrived, I had ordered it for a father's day gift and I couldn't obviously provide the gift, had to source another gift from another company. I purchased it on a gift card, I am still waiting for the gift card to arrive.
11 de junho de 2024
Resposta da Superdry - Stratford
Hi Paul,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care
Lovely staff, smoothest exchange
Hard to believe nowadays that the staff were so helpful, polite and extremely professional.
We returned an item for an exchange, it was the smoothest exchange we've ever experienced.
Will definitely go back.
4 de junho de 2024
Very satisfactory in all respects.
3 de junho de 2024
I got overcharged
8 de junho de 2024
Resposta da Superdry - Stratford
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so this is certainly not what we would expect and we sincerely apologise.
If this has not been resolved by the store and you need further assistance, please email : care@superdry.com
Thank you again for your feedback.
Superdry Team
Music in store too loud!
3 de junho de 2024
Resposta da Superdry - Stratford
Hello,
Thank you for sharing your valuable feedback with us.
We always do our best to give our customers a positive experience, so we appreciate your comment. We have taken onboard your feedback.
Superdry Team
Staff and products
28 de maio de 2024
Nice welcoming store
Nice welcoming store. The clothes are reasonably priced and really good quality.
I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite being a really cool bikers jacket, in washed out cotton, 17 years on and still going strong.
29 de maio de 2024
super nice store assistant explained me…
super nice store assistant explained me all special offer.
26 de maio de 2024
It's nice the girl on the cash desk…
It's nice the girl on the cash desk received well and also gave me discount when I show my unidays app it was good experience to be there
25 de maio de 2024
Resposta da Superdry - Stratford
Hello,
Thank you for taking the time to leave a review about our Stratford store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Brilliant staff (the cashier)
Brilliant staff (the cashier), polite and offered me guarantees and policies that protect the consumer, Well done.
5 de maio de 2024
Resposta da Superdry - Stratford
Hi Rommel,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Everything nicely presented and…
Everything nicely presented and displayed.
More expensive,but very good quality,comfort and feel.
Cant go wrong.
8 de maio de 2024
I like Superdry
I like Superdry, clothes are stylish and great quality, the stores are set out well and staff are helpful and efficient. My favourite clothes store
4 de maio de 2024
Very helpful
Very helpful and made it easy for me to understand when returning clothing
27 de abril de 2024
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