UK is being cold as usual, I was at the Trafford Centre getting the things I need to get and after few drinks at the cocktail bar, I almost gone home, but managed to remember to get winter coat befo... Ver mais
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Veja o que dizem as avaliações
I was in the Trafford Centre shopping and found a jacket i liked, unfortunately my size was not in stock. The very helpful team member offered to order it for me to be delivered to my home address fre... Ver mais
Travelled 40 miles to Trafford Centre to return shirt for refund. Refund supposedly processed, however 4 days later same shirt arrived in post. Spent 1hr on chat to be told ways to return shirt and to... Ver mais
Excellent attention from young lady assistant who gave us useful advice without being pushy. Would definitely shop at this branch again. (20% discount was great too!)
Detalhes da empresa
Sobre Superdry - Trafford Centre
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
41-45 Peel Avenue, M17 8BN, Manchester, Reino Unido
- 01617 485759
4,5
Excelente
318 avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Great product & Excellent Service
Great product. Liked it online and went to store to pickup the Jacket. It came out as one size up. The lady herself came to me identifying the size issue and offered me a one size down of a similar jacket which fits well. She herself processed the return and ordered the correct size as they didnt have it in store. It was delivered within time at my home without any delivery charges. Excellent service
18 de agosto de 2023
Staff were friendly and keen to assist.
17 de agosto de 2023
Excellent customer service
29 de julho de 2023
The girl at the billing did a fab job…
The girl at the billing did a fab job helping me to return the product. Thank you.
4 de agosto de 2023
The sizes are just not what is mentioned
13 de julho de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very efficient service.
29 de junho de 2023
Resposta da Superdry - Trafford Centre
Hi Philip,
Thank you for sharing your feedback with us.
We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well 😃
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Great product. Fantastic service Trafford Centre Manchester
Bought a backpack for my son. Good quality product. Mite importantly the lady behind the counter was extremely helpful
29 de junho de 2023
Resposta da Superdry - Trafford Centre
Hi Carole,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😃
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Friendly helpful staff
17 de junho de 2023
Resposta da Superdry - Trafford Centre
Hi. Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments which we have shared with the Trafford Centre store..
Resposta da Superdry - Trafford Centre
Hi Stephanie,
We appreciate you sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well 😄
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Resposta da Superdry - Trafford Centre
Hi Muna,
Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great quality clothes...casual..great…
Great quality clothes...casual..great fit and speedy service
1 de maio de 2023
So unorganised I had to go store 3…
So unorganised I had to go store 3 times for my jacket I wouldn’t recommend or buy anything from them.
20 de abril de 2023
Resposta da Superdry - Trafford Centre
Hi, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
I’m very happy 😃 *****
4 de abril de 2023
Fantastic quality… quick delivery to…
Fantastic quality… quick delivery to store… friendly staff when collected
30 de março de 2023
Easy to order
Easy to order. No issues in collecting. Superdry excellent service as always.
29 de março de 2023
Travelled 40 miles to Trafford Centre…
Travelled 40 miles to Trafford Centre to return shirt for refund. Refund supposedly processed, however 4 days later same shirt arrived in post. Spent 1hr on chat to be told ways to return shirt and told exchange had been processed. I had no paper copy of return and no printer. Customer Services should have sent me a paper receipt with paid return label. No telephone helpline. I will have to return to store - again !!!
26 de março de 2023
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