UK is being cold as usual, I was at the Trafford Centre getting the things I need to get and after few drinks at the cocktail bar, I almost gone home, but managed to remember to get winter coat befo... Ver mais
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Veja o que dizem as avaliações
I was in the Trafford Centre shopping and found a jacket i liked, unfortunately my size was not in stock. The very helpful team member offered to order it for me to be delivered to my home address fre... Ver mais
Travelled 40 miles to Trafford Centre to return shirt for refund. Refund supposedly processed, however 4 days later same shirt arrived in post. Spent 1hr on chat to be told ways to return shirt and to... Ver mais
Excellent attention from young lady assistant who gave us useful advice without being pushy. Would definitely shop at this branch again. (20% discount was great too!)
Detalhes da empresa
Sobre Superdry - Trafford Centre
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
41-45 Peel Avenue, M17 8BN, Manchester, Reino Unido
- 01617 485759
4,5
Excelente
318 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products that last!
Very helpful staff, great products that last! Love t-shirts & hoddies from here as they are lovely quality, so soft & great designs.
22 de julho de 2024
Excellent customer service
Excellent customer service, staff very friendly and helpful
16 de julho de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good service for me
18 de julho de 2024
Resposta da Superdry - Trafford Centre
Hello,
Thank you for taking the time to give us your great feedback.
We always do our best to give our customers a positive experience, so we love to hear from happy customers.
Thanks so much for shopping with us and for your valued review.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Returns
I had to return an Item as it was too small. The sales assistant was so polite and helpful, it was a very good experience
10 de julho de 2024
Unprofessional counter staff
I went to collect my order, there were two staff working behind the counter. One staff member was involved with a customer and the other staffer was completing a customer purchase. When that customer turned away from the counter I moved towards it, the member of staff saw my move towards the till but he just walked away from the counter into the shop area. How rude I thought, I then had to queue up behind the other customer who was already being served when I arrived at the counter. I was so incensed I didn’t trust myself to call the manager and complain in a calm measured manner.
2 de julho de 2024
Resposta da Superdry - Trafford Centre
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive store experience, so we're really sorry that we didn't get it right this time.
We apologise for the frustration and have taken on board your valuable feedback to learn and improve.
Superdry Team
Great staff and choice
8 de julho de 2024
Excellent customer service and I could…
Excellent customer service and I could use my Blue light which was a bonus
26 de junho de 2024
Great store
As always it’s the staff that make your shopping experience great at this store
16 de junho de 2024
Resposta da Superdry - Trafford Centre
Hi John,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
There was an issue with the item so I…
There was an issue with the item so I went back to the store and they exchanged it
16 de junho de 2024
Always good quality
Always good quality, staff always nice and helpful, good location, I love everything in the store.
18 de junho de 2024
Resposta da Superdry - Trafford Centre
Hi Rose,
Thank you for taking the time to give us your feedback. We're really pleased that you love your new purchase. Thanks so much for your review and comments
Kind regards,
Superdry Care
Excellent quality sweatshirts and staff…
Excellent quality sweatshirts and staff member at checkout was helpful
16 de junho de 2024
Resposta da Superdry - Trafford Centre
Hi Gillian,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Staff friendly and helpful
Staff friendly and helpful, great products and quality, thank you :)
18 de junho de 2024
Poor Quality
I bought two t shirts from the Superdry Trafford Centre store to take on holiday. Took them home removed the labels and put them through the washing machine. After the wash finished it was then I found a hole in the back of one of the t shirts about 6mm across. One -shirt for holiday and one for the bin. Thanks Superdry.
15 de maio de 2024
Resposta da Superdry - Trafford Centre
Hi there,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we got it wrong this time.
Please for any inconvenience you may have kindly email our Customer Service team at care@superdry.com so we can assist you with this matter.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Care
Really nice warm coat and brilliant…
Really nice warm coat and brilliant customer service
15 de junho de 2024
Resposta da Superdry - Trafford Centre
Hi Christopher,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great service
Great service, very helpful assistants.
It was a great shopping experience
15 de junho de 2024
Resposta da Superdry - Trafford Centre
Hello,
Thank you for sharing your feedback with us about our Trafford Centre store.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers.
Thanks for shopping with us, we really appreciate it!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Great service
Great service, lovely t shirt although somewhat overpriced.
8 de junho de 2024
Avaliação não solicitada
Don’t very often go to actual shops but…
Don’t very often go to actual shops but was a pleasant experience. The guy helping me with sizes to the girl who packed my bag. Thanks again. 👍
7 de junho de 2024
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