I was so dissapointed when the shop didn't have my size in a particular top, but I really didn't want to come back to Westfield another day to collect. The kind woman at the till said she could have i... Ver mais

Localização
Trocar localizaçãoSU1103/1104, Westfield Shopping Centre, W12 7GA London, GB
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Veja o que dizem as avaliações
Great choice of clothes always cable to return free ..... Only downside is local shop at white city Westfield dont offer discounts when it used too before it moved location in westfield ..... Prefer t... Ver mais
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I c... Ver mais
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female... Ver mais
Detalhes da empresa
Sobre Superdry - White City
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
SU1103/1104, Westfield Shopping Centre, W12 7GA, London, Reino Unido
- 02087 435201
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First time in the shop
First time in the shop, great service looked after straight away help with my choices, bought a coat, one happy customer.
Excellent Customer Service
I want to say a big thank you to the young lady from Ethiopia. I don’t remember her name but she was simply outstanding and excellent customer service.
Great coats and outerwear.
I love Superdry. Brilliant quality and style. My two teenage daughters love it. The shop is really fun to explore.
The store Customer sevice.
The staff was friendly and polite
The staff was friendly and polite. I loved that there was music while looking around. I was able to try my items and ask for advice and the woman on the till we was having a good conversation and a laugh and I was able to purchase a coat and wore it straight away as the weather was cold and didn’t have a jacket.
Jacket is super perfect and the staff…
Jacket is super perfect and the staff was so attentive
Brand
Brand, used materials, modern shopfloor, always available stock (all sizes)
One of the crew members named Mary is…
One of the crew members named Mary is very helpful and courteous. Excellent customer service.
Guy serving us wasn’t very friendly.
Paid for my item with cash however
Paid for my item with cash however, my change was returned in five pence coins over five pound worths. Cheers
Good quality with little help in store
The quality is always very good and the materials last for years. My only issue is that there’re usually very few people at the store to help find the right sizes and designs. The clothes are usually pilled up on top of each other and it’s very difficult to find what I’m looking for. It was during the Christmas / new years season so maybe that’s why
Quality feels like a primark item
Quality feels like a primark item. Looks like they have same manufacturer. Only thing different is the logo, that too looks like a kid made it. £119 gone to waste. 🚮
Came in a thin brown paper bag. No packing inside either. Doesn’t look worth money spent at all. Folded into a ball and stuffed into the paper bag.
Quick delivery
I received a notice for collection faster than expected and the reminder emails.
Very good service
This was a present for my Daughter and…
This was a present for my Daughter and the staff couldn’t have been more helpful
Daughter loves coat..very warm..staff…
Daughter loves coat..very warm..staff were great.. good store..lots of stock and sizes..never shopped there before but will again
Re-arrangement of clothing required
I really like Superdry, I believe you have a good range of products however it is hard to find someone to ask for a help or advice. Another issue is, I was struggling to find the right product for myself, it may need some rearranging of layout to ease congestion.
GreetingsVery Satisfied Customer
Greetings. From the ordering to the delivery. Everything went smoothly and not to mention the quality of the product exactly as described. I was a bit skeptical at first but now I'm sold. I'm a very satisfied customer and would highly recommend. Thanks you Superdry.
My Puffer Jacket had a threading ripped…
My Puffer Jacket had a threading ripped off and when I asked one of your stores, the manager was kind enough to replace a new one to me on spot and the exchange was very simple and seamless. Great job by the manager of Westfields Mall - Shepperd's Bush
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