Swap.com - Online Thrift & Consignment Avaliações 

691
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If you want to order from somewhere that gives you shipping dates before purchase that change to a month later after, sends incorrect sizes often, and cancels some items you purchased a month later, b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every time I've purchased something from Swap.com, the item(s) have been exactly as described and well-packaged. This purchase was no exception. I got a fantastic coat that I couldn't have found anywh... Ver mais

Avaliado com 1 de um total de 5 estrelas

The items I purchased said good condition but when I received the items most of them looked like rag. Very worn out, piling, stains and etc. Should not sell garbage to customers. What is the point tr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything I purchased was exactly as I had hoped. Great items (specifically ties and dress shirt) that looked brand new but at a fraction of the price. I continually shop Swap.com because I've foun... Ver mais

Detalhes da empresa

  1. Loja Infantil
  2. também em
  3. Loja de Acessórios de Moda
  4. Loja de Fantasias
  5. Loja de moda feminina
  6. Loja de Moda Infantil
  7. Loja de moda masculina
  8. Loja de Roupas

Informação fornecida por fontes externas variadas

We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

691 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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2,3

Todas as avaliações

(691)

0 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

I have trouble with the website holding…

I have trouble with the website holding my filters ( such as sizes I enter) I have re-enter it each time I look at the details of each product. And with the extreme price increases on most products, I thought the website would be working more professionally. Could you please try to resolve this glitch. Thank you

22 de julho de 2022
Avaliado com 1 de um total de 5 estrelas

I feel like I’m trapped in this vicious…

I feel like I’m trapped in this vicious cycle of ordering clothes and returning it. There is no way for me to get a full refund, other than to get store credit which keeps me locked in. Not only that, but they used to offer FREE shipping on order of $35. Now, the offer Free shipping depending on how much store credit you have. So if I have $ 75 store credit, Free shipping is offered on purchases on $85 or above and it keeps increasing. Not only that, but they started charging $5 on return items, which they used to not do. Oh, the amount of time it takes for you to receive your items, and then return takes MONTHS!!! Not only that, but the descriptions on your products aren’t accurate, and they will NOT refund. They also sell counterfeit items passed as brand names. The app itself doesn’t work properly, and your filter needs more options. I just want to love what I order, but instead Im mostly dissatisfied. If you would do away with the $5 return fee, and/or give proper refunds, I would tolerate the rest a lot more.

20 de julho de 2022
Avaliado com 3 de um total de 5 estrelas

Good Deals, Some Problems

You can find really good deals on Swap, however not problem free. I have often purchased items that are not the condition as described and were clearly used/worn/soiled/damaged when the description given was "like new." Returns and refunds take a long time and now they charge $4.99 for each refund even if it was their error (i.e., wrong item shipped) even though they make it seem as free. Still waiting for refund a month later.

6 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good site

Good site. Ordered some dresses for my daughter who lives in US. Products delivered properly. She sent me pics today, Good products.

29 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy shopper on SWAP

I have bought several times on swap.com and have never had a problem even when the purchase wasn’t exactly what I expected. The problem was resolved with great satisfaction. I would recommend to anyone that is looking to expand their wardrobe to take a look, buy it and if your not happy, let them know and they will help you make it right.

19 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A five-star company

I bought 5 blouses for a total of $35 which included shipping. I kept 3 of the blouses because 2 were too tight in the bust.

I appreciate Swap.com because of their 100% guarantee return policy. The experience I have had with previous secondhand clothing company's there was a "no return" policy.

I was so enthralled with my experience; I told a half dozen women of my great find!

16 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Swap

I love Swap, I just got a few really nice shirts and a spring sweater on swap for great prices. When the came they were all very nice and in great condition, I have also brought shoes recently form them new in the box at great prices also

4 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A friend told me about Swap.com and I…

A friend told me about Swap.com and I looked around the site and found some really great deals. I bought an Eddie Bauer sweat shirt for my partner and a beautiful Boho blouse for myself and both were no more than $12. You just can't beat that- and the items were in great condition. Found my new thrift shop.

15 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Swap is my new shop"

I love the big selection of so many items on swap.com. It is an easy and really new and fun way to shop. My items arrive fast, and the quality of their clothing is fantastic. I highly recommend you give them a try once you shop with them you will be hooked. Sincerely Kc.

11 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer Beware

I would give zero stars if I could. Sizes were smaller than represented. One item had rip in the leg— this was NOT in the description— the item is not fit to be sold at any grift store.
I love shopping thrift for all the right reasons butI I won’t be shopping here.

7 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tôi KHÔNG thất vọng.

Tôi KHÔNG thất vọng.
Tôi đã nhận được đơn đặt hàng áo khoác hàng hiệu thứ hai từ Swap.com và tôi KHÔNG thất vọng. Những chiếc áo khoác đã ở trong tình trạng TUYỆT VỜI. Nó thực sự làm tôi ngạc nhiên. Swap.com bây giờ là trang web của tôi.

30 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was NOT disappointed.

I received my second order of name brand blazers from Swap.com and I was NOT disappointed. The blazers were in GREAT condition. It truly amazed me. Swap.com is now my go to site.

24 de março de 2022
Avaliação não solicitada

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