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Swoop Patagonia Avaliações 

140
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was an amazing trip! The tour company uses local experts to act as tour guides and we were really impressed by the friendly and efficient people we met in both Argentina and Chile. The quality of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Swoop was great with finding dates for the itinerary we wanted in Chilean Patagonia. We were most interested in the puma trekking options, and everything else (hiking, horseback riding, etc.) was sec... Ver mais

Avaliado com 5 de um total de 5 estrelas

Trip of a life time You made a complicated trip, with lots of moving parts incredibly easy. The local companies you partnered with for transportation and housing were exceptional. But the guides.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Swoop communicated with us throughout the booking process all the way through to our departure. We were well informed and the trip went exactly as advertised: amazing! My son and I both thoroughly enj... Ver mais

Detalhes da empresa

  1. Agência de Viagens
  2. Esportes Radicais
  3. Agência de viagens de cruzeiros
  4. Organizadora de atividades ao ar livre

Escrito pela empresa

We are Patagonia specialists, helping over 1500 people a year discover this beautiful, remote and varied region. With over 15 years' experience and a network of over 100 local partners, we can help you plan a trip that matches your dreams, budget and appetite for adventure.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,7

Todas as avaliações

(140)

51 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Personalized Service

Swoop provided outstanding, personalized customer service from start to finish, with all aspects of trip planning.

19 de outubro de 2024
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Resposta da Swoop Patagonia

Wow, thanks Tina. We work hard to make sure everyone has the perfect adventure for them - we're glad to hear it.

Avaliado com 5 de um total de 5 estrelas

Family Trip of a Lifetime Chile (+ Bolivia)

Our overall trip included a number of flights on various airlines and transit from the airports to locations. Swoop helped with all of this in addition to booking our 4 nights in Patagonia & the Atacama Desert (and some of us went on to Bolivia). Our trip went very smoothly and our accommodations at both Eco Camp & Explora were top notch. Our excursion guides were very knowledgeable and helpful and the food was great. Definitely a success for the whole family.

5 de outubro de 2024
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Resposta da Swoop Patagonia

We're so glad your family had an incredible trip Kathy, we were pleased to help you

Avaliado com 5 de um total de 5 estrelas

THE go-to travel agent for all things Patagonia

Swoop was super helpful and knowledgeable about all things Patagonia related. Helped with all aspects of the trip - highly recommend them as a resource for anyone wanting to take a trip down to Patagonia!

19 de outubro de 2024
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Resposta da Swoop Patagonia

Just doing what we do best Albert! Patagonia is our passion.

Avaliado com 5 de um total de 5 estrelas

Trip of a lifetime!

I recently returned from the trip of a lifetime to Patagonia and I probably wouldn't have done it if it wasn't for Swoop Patagonia. Swoop was very responsive after I first contacted them about their trip Torres del Paine Winter from a Luxury Lodge. They responded quickly whenever I had a question and addressed my concerns about traveling solo. After I booked I appreciated all of the information they provided and the continued contact. A few days before I was to arrive in Patagonia a potential issue came up (I was already in Chile) and I messaged my 2 contacts at Swoop- both got back to me very quickly- they checked about the issue and made sure everything was in order. It was very comforting to know there was someone I could turn to if I needed help.

The trip itself to the Explora Lodge at Torres del Paine was absolutely amazing. I highly recommend booking this trip through Swoop.

12 de agosto de 2024
Avaliação não solicitada
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Resposta da Swoop Patagonia

Hi Karen, thanks for sharing. Lauren and Marce loved helping you plan your trip of a lifetime!

Avaliado com 5 de um total de 5 estrelas

Swoop delivered an excellent travel experience!

The peace of mind we enjoyed from the confidence that our trip details were managed with excellence made our choice to travel with Swoop Patagonia our best decision. The Swoop team prepared us, provided an excellent hiking adventure and saw us through to our next destination in Argentina.

One special memory while in our EcoCamp Dome was waking up to the view of the moonlit base towers of Torres del Paine through our dome window...breathtaking!

25 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Swoop Patagonia

It sounds like a wonderful trip Gina, we were so pleased to help

Avaliado com 5 de um total de 5 estrelas

Atacama and Patagonia in…

We went to Atacama and Patagonia in Chile followed by 4 day Australis cruise. Swoop organized a fantastic trip and everything was seamless. Stayed at Tierra hotels and they were phenomenal with the service, tours and hospitality. A lifetime experience

13 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Swoop Patagonia

Thanks for sharing your feedback Nagpal

Avaliado com 5 de um total de 5 estrelas

The trip of a lifetime

Swoop arranged every aspect of a wonderful three-week trip to South America, including short stays in Buenos Aires and Santiago, but based mainly in the stunning region of Patagonia.

I cannot recommend Swoop highly enough. The agency was in very regular contact throughout the planning phase, and gave me superb advice across the board - key places to see, excellent hotel recommendations, detailed flight guidance, currency and health tips, etc.

But they also prepared me for the visit by providing invaluable personal background, brilliant insights into the region, and recommendations for further reading, films, etc.

All of this combined to make the trip the greatest experience of my life. Everything worked perfectly. Thank you once again to Swoop!

6 de novembro de 2023
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Resposta da Swoop Patagonia

J, thanks so much for sharing your feedback. Sydney and Carys loved helping you with your trip :-)

Avaliado com 5 de um total de 5 estrelas

The Pumas of Torres del Paine trip…

The Pumas of Torres del Paine trip (with Far South Expeditions) was an unforgettable five days. We saw 8 pumas on the private ranch Leona Amarga.

18 de abril de 2024
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Resposta da Swoop Patagonia

That's incredible Andrew, you were so lucky. We're glad to hear you had an unforgettable trip

Avaliado com 5 de um total de 5 estrelas

They were very responsive to any…

They were very responsive to any questions I had before the tour started. The trip to Patagonia was fantastic and the guide we had was absolutely wonderful. Highly recommend.

16 de março de 2024
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Resposta da Swoop Patagonia

Thanks for your kind words Mitchel. We like to make sure our travellers are as prepared as possible.

Avaliado com 5 de um total de 5 estrelas

Fantastic destinations

Fantastic destinations, great small ship, exceptional service, lovely food and out of this world excursions.

19 de março de 2024
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Resposta da Swoop Patagonia

What wonderful feedback, thank you Noel

Avaliado com 5 de um total de 5 estrelas

Swoop coordinated a fantastic trip for…

Swoop coordinated a fantastic trip for us. Connections were impeccable; hotels, guides and other services were wonderful. When we hit a bump in the road, Swoop was immediately there to help out and smooth things over. We would give Swoop ten gold stars if that were an option.

15 de março de 2024
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Resposta da Swoop Patagonia

We're so glad your trip all worked out, and you had a great time. We'll take the 10 stars!

Avaliado com 5 de um total de 5 estrelas

Swoop provided everything as…

Swoop provided everything as advertised. Facilities, connections, guides, were all excellent. Our trip could not have gone better. Swoop is expensive but it was totally worth the price.

5 de abril de 2024
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Resposta da Swoop Patagonia

Thanks for your feedback Elliott

Avaliado com 5 de um total de 5 estrelas

Attentive customer service

Staff were available at all points during our process to book the trip, before the trip started, and during the trip. They even helped us find accommodations in an add-on part of the trip that was not in our original request. The pre-travel webinars were extremely useful and led by people who had travelled to the exact locations we were going to visit. We were able to ask questions and get answers we trusted.

5 de abril de 2024
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Resposta da Swoop Patagonia

What wonderful feedback Shirley. Thank you for sharing it.

Avaliado com 5 de um total de 5 estrelas

Awesome, Awesome, Awesome

Awesome, responsive, dedicated, knowledgeable. They helped create one of the most memorable experiences of my life!

6 de março de 2024
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Resposta da Swoop Patagonia

Wow, thanks for sharing that Patrick

Avaliado com 5 de um total de 5 estrelas

Perfect ambassadors for Chile

Very knowledgeable and enthusiastic staff talked through the options in the planning stages. For the trip itself, we were delighted with the choice of activities, our superb guide and friendly hotel. Would use again

9 de março de 2024
logotipo da Swoop Patagonia

Resposta da Swoop Patagonia

That's lovely to hear, thanks Jeanette. We'd love to help you plan another trip, or perhaps even an Antarctic adventure!

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, responsive. All interactions were prompt and thorough, and the trip quality outstanding.

15 de março de 2024
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Resposta da Swoop Patagonia

Thanks so much for your review VV

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