Sytner Group - Bentley Manchester Avaliações 

382
O TrustScore é 4.5 de um total de 5

4,6

Mobberley Rd, WA16 8GT Knutsford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish! Extremely professional, welcoming and attentive throughout. The whole exper... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them. The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine. But equal to all of... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

382 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(382)

12.192 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have dealt with Bentley Manchester…

I have dealt with Bentley Manchester for many years and at the moment my Bentley is in for service, Steve the service manager who I have also felt with for many years is a great guy and very respectful, I feel very confident with the service side as they email me a video of the health check to explain in detail the vehicle condition which I think is a great idea. Overall very happy five stars

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Thank you for your kind words and continued loyalty. The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Avaliado com 5 de um total de 5 estrelas

Usual outstanding service from the team…

Usual outstanding service from the team at Bentley Manchester. Thank you.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear David, Thank you for your 5 star review and comments, they are truly appreciated. Kind Regards Team Manchester

Avaliado com 5 de um total de 5 estrelas

Great customer service from start to…

Great customer service from start to finish

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Mr Williams, thank you for your kind words. We’re delighted to hear you experienced great customer service throughout. Kind Regards Team Manchester

Avaliado com 1 de um total de 5 estrelas

Poor customer service from Bentley…

Poor customer service from Bentley knutsford

29 de novembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Ozzy, We are sorry to read your message. We would like to invite you to contact us on 01565 859244 to discuss your concerns further. Kind Regards, Team Manchester

Avaliado com 5 de um total de 5 estrelas

First Class Service!

I recently had my Bentley Bentayga serviced at Bentley Manchester, and the whole experience was exceptional from start to finish. The team consistently delivers first class service, but this visit truly stood out thanks to Keaton.

From the moment I arrived, Keaton went above and beyond to make everything seamless. His professionalism, attention to detail, and genuine passion for what he does really came through. He kept me updated throughout, explained everything clearly, and made sure the car was returned in absolutely immaculate condition. It’s rare to find someone who combines technical knowledge with such great customer care, but Keaton does exactly that.

The dealership itself is immaculate, welcoming, and run by people who clearly take pride in their work. It’s always reassuring bringing the Bentayga here because I know it’s in the best possible hands.

A huge thank you to Keaton and the whole Bentley Manchester team. A truly a five star experience. I wouldn’t take my car anywhere else.

4 de novembro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Michael, Thank you for your 5 star review and comments. We’re delighted Keaton and the team provided such a seamless and professional service. It’s wonderful to hear your Bentayga was returned in immaculate condition. We truly appreciate your continued trust in Bentley Manchester. Kind Regards Team Manchester

Avaliado com 3 de um total de 5 estrelas

Pros and cons

Whilst the service at McLaren and Bentley Manchester is excellent, the prices are exceptionally higher than those of local independent approved garages.

However, the large part of the review that brings the score down, is the frustration I’ve been dealing with my McLaren and spread of corrosion that has been present Over a number of years. The car is only six years old, but the corrosion looks to have been present for at least 2 to 3 years but has gone unchecked whilst in Sytners possession.

5 de novembro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Mr Martin, Thank you for taking the time to leave a review and for your star rating, we sincerely apologise for the trouble you have experienced with your McLaren. We would like to invite you to contact us on 01565 859244 to discuss your concerns further. Kind Regards, Team Manchester

Avaliado com 3 de um total de 5 estrelas

this is the second time i had issues…

this is the second time i had issues with my new RR and took it for service, amd still recived the car with the same issue.

24 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Mr Mohtasham, we apologise for the inconvenience you have experienced with your new RR. We would like to invite you to contact us on 01565 859244 to discuss your concerns further. Kind Regards, Team Manchester

Avaliado com 5 de um total de 5 estrelas

I had had my GTC Bentley serviced by…

I had had my GTC Bentley serviced by the technicians at haig road synter group knutsford for 8 years . They are the best dealership ever for getting your Bentley serviced. Steve Allsopp is the customer facing services manager and he is the very best ensuring your car is serviced, repaired, treated as if it was his own.
Everyone who works there treat you as a person and absolutely ensure they have as much time as needed to explain things needed for your car . The girls on reception are fantastic and have a coffee waiting for you. . I encourage you to use this dealership and be assured Steve Allsopp will make your experience unforgettable. He is a true Professional. Thank you Steve for the past 8 years keeping my car in fantastic condition. Not forgetting your highly trained technical teams

17 de outubro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Mr Nolan, Thank you for your 5 star review and comments. I will ensure Steve hears your kind feedback. Kind Regards Team Manchester

Avaliado com 5 de um total de 5 estrelas

This is a great company to deal with

This is a great company to deal with. Efficient and professional in every way.
I would like to highlight Keaton - an asset to the team at Bentley Manchester

15 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Avaliado com 4 de um total de 5 estrelas

Good finance options

The truth is that I am happy with the result however I questioned certain aspects of the process.

Buying remotely brought its challenges, the video was great but couldn't get the sound to work so no idea what the salesman was saying!

Then being told the car would be sold today (but gave me a last chance to buy now) was confusing given the vehicle then re-appeared , still for sale, but now an extra £4k.....?

Finance guy was helpful and delivery service was excellent. Wasn't aware the rotating screen isn't standard so that could have been noted if Id seen in the showroom.

Still our first Bentley, a wonderful car, and looking forward to the driving experiences.

10 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your first Bentley and that our team made the delivery experience and finance support enjoyable. However, we're sorry to learn that certain aspects of the process did not meet your expectations. Please be assured that your comments have been shared with our Sales Team, who will review them carefully as part of our ongoing efforts to enhance the customer experience. We truly value your input and look forward to welcoming you again soon. Kind regards, Team Manchester

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Matt and the…

Fantastic service from Matt and the team. Always do a great job and actually cheaper than many Bentley Specialists. Keep up the good work.

10 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Avaliado com 5 de um total de 5 estrelas

A professional company

I found Bentley Manchester easy to deal with and totally professional.

9 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Avaliado com 5 de um total de 5 estrelas

The professional level of staff is…

The professional level of staff is exceptional and has been from start to finish on my dealings with the company.

7 de outubro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Kenneth, Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Avaliado com 2 de um total de 5 estrelas

I reported a warning message coming up…

I reported a warning message coming up on the dash of my phantom . I was told it was a faulty rear door latch. A new latch and door handle were fitted ( at a cost of approx £3000). When my car arrived back to me I took her for a drive , only to find the same warning light was still lit up on the dash !!!

18 de setembro de 2025
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Mr Connolly, We are sorry to read your message, but I understand this has now been resolved with our Aftersales Manager. I glad we were able to assist and hope we can welcome you back again soon. Kind Regards Jon Crossley Managing Director

Avaliado com 5 de um total de 5 estrelas

Bentley Manchester car buying process…

Bentley Manchester car buying process is nothing short of exemplary . Paul Blunt , my sales executive who help me decide , and didnt rush me at all. And along they way had so many laughs I almost felt sad leaving . You see when u arrive there the reception team jump out of Thor seats to welcome you , the next thing ur drinking coffee and biscuits and having a nice chat then ur whisked off in several test drives laughing and joking and really having the best time. It was a smooth easy very reasonably priced car deal and now I have a super new GT speed to drive along with cherished memories of the buying experience . Thank you Bentley Manchester . You are simply fantastic

6 de agosto de 2025
Avaliação não solicitada
logotipo da Sytner Group - Bentley Manchester

Resposta da Sytner Group - Bentley Manchester

Dear Ben, Thank you for your 5 star review and comments. Kind Regards Jon Crossley Managing Director

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