Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Ver mais
A empresa respondeu
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Ver mais
A empresa respondeu
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Ver mais
A empresa respondeu
Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Ver mais
A empresa respondeu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, Reino Unido
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When we got to the actual service and we had our courtesy car it was faultless and perfect, shame the lead up to this was terrible. Redeemed in the end.

Resposta da Sytner Group - Maranello Sales
Great service amazing showroom Hamzah was excellent as usual pulled out all the stops .

Resposta da Sytner Group - Maranello Sales

Resposta da Sytner Group - Maranello Sales

Resposta da Sytner Group - Maranello Sales
Antony in the service department was a breeze to deal with and did an amazing job.

Resposta da Sytner Group - Maranello Sales

Resposta da Sytner Group - Maranello Sales

Resposta da Sytner Group - Maranello Sales
The experience overall was very good Jack had great knowledge of the vehicle and was very professional.
when i arrived to collect the car the scrap on the front splitter was repaired?? under the splitter was many scratches one so deep bare metal was exposed !!!! surely this would have been identified on your final hand over check? guys i going driving with in Essex it seems just got that little bit more ! many have received a small gift bottle of champagne is the normal gift, i guess the dealerships all have different policy's

Resposta da Sytner Group - Maranello Sales
a most professional , courteous and efficient service from the initial call to delivery of the vehicle .

Resposta da Sytner Group - Maranello Sales
Simple booking system and quick and efficient when dropping off or collecting my vehicle.
Kept informed of progress and issues found during the servicing, minimal fuss and the vehicle looking great when I collected it.

Resposta da Sytner Group - Maranello Sales
Kept in constant contact and easy to get in touch with. Personal service. Thanks Aiden

Resposta da Sytner Group - Maranello Sales
Very impressed with the service I received as usual - Mandy and Aden kept me fully informed and updated on the progress of the job.

Resposta da Sytner Group - Maranello Sales
Regularly kept us abreast of our order and were very welcoming, friendly, and efficient.

Resposta da Sytner Group - Maranello Sales
Adrian looked after me and was very professional. Made the whole process seemless. Great customer experience and would recommend the team at Maranello, Egham.

Resposta da Sytner Group - Maranello Sales
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’s are not a cheap car choice but a dream go own & drive. So when the service matches, if not exceeds the brand, it’s a delightful experience. Top car, top service top people; Thankyou Antony. Christian C

Resposta da Sytner Group - Maranello Sales
I sent my 812 in for its 3 year service and MOT and to fix a small parking sensor issue. Firstly it took 12 days however that’s ok as I have 6 other cars. But more than that, my parking sensor issue wasn’t actually fixed. The car is in warranty and yet the issue wasn’t addressed. The mileage on MOT was overstated by 5000 miles due to a KM Miles issue but that was later fixed after we brought it to their attention.

Resposta da Sytner Group - Maranello Sales
The whole experience was excellent, from my first enquiry through to taking delivery - Jack Bailey and the rest of the team were professional, knowledgeable and great to deal with - there was no time-wasting or bluster, no hard sell on extras, just top-rate knowledge of the car and a can-do attitude. He / they made buying the car the pleasurable experience it should be (but not all dealers do!).

Resposta da Sytner Group - Maranello Sales
I would have given 5 stars, but I had to call to chase progress on my car, the day after it was suppose to be finished!

Resposta da Sytner Group - Maranello Sales
We got off to a better start than usual in that they managed to pick up the car at the right time rather than the usual process of turning up hours late
When they collected the car I flagged two specific issues. The car came back but amazingly they had forgotten to stamp the service book. This is such a basic issue you just wonder what quality control there is. I then had to chase several times for it to be stamped and returned by post. I also had to chase several times to find the answer to the two specifics I raised at check in. In the end, they confessed that they didn't even know what one of them was
Less style- more substance would be good, The above are frankly schoolboy errors
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