Over the weekend I had my car broken into in London, and they made a real mess. I needed a replacement window, a new electric winder mechanism, the whole door repainting and the interior leather on t... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Over the weekend I had my car broken into in London, and they made a real mess. I needed a replacement window, a new electric winder mechanism, the whole door repainting and the interior leather on t... Ver mais
A empresa respondeu
The staff at Porsche Centre Solihll are always very obliging and on the Customer service who was looking after my car during its service, Maisie Griffiths was excellent in arranging the booking and pr... Ver mais
A empresa respondeu
Dealership was easy to find. Greeted by reception and was provided a very nice, freshly made coffee. I knew I would need to wait for my sales contact, Nigel Davies, due to his other commit... Ver mais
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I booked in for a straightforward MOT and a wish to take out extended warranty. I had an email the day before which gave the wrong appointment time. On the day I arrived 5 minutes early but wasn’t see... Ver mais
A empresa respondeu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
40 Highlands Rd, B90 4GT, Solihull, Reino Unido
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Had my car serviced recently at Porsche Solihull and was looked after by Jess, the service advisor — she was absolutely brilliant. Professional, polite, and kept me updated throughout the process. What stood out most was her thoughtful follow-up after my visit, which really shows she cares about the customer experience.
Thank you, Jess — you made the whole experience smooth and stress-free. Porsche is lucky to have you!

Resposta da Sytner Group - Porsche Centre Solihull
Received a great service from the new MD Karl cinnamond. This dealership has turned a corner now in service and customer care.there’s a real passion about this Porsche center now I would not hesitate to buy another car from here.

Resposta da Sytner Group - Porsche Centre Solihull
Absolutely fantastic service provided by Josh I and Pindi. Great communication and hand over of my GT4RS. An OPC that exceeded all my expectations. Highly recommended.

Resposta da Sytner Group - Porsche Centre Solihull
Unfortunately, there is no way of rating my experience with this dealership as less than 1 star. Has the market for luxury vehicles really devalued by 50% post COVID… No… This dealership prays on individuals who trust their interests with a Company like Sytner. Having purchased numerous vehicles with a total capital exceeding £100,000 in the space of 3 years, I am now in a position where it will actually cost me to hand back my current car to Porsche Sytner - why…. The market has moved by 50% in 3 years. No regard for customers and loyalty, no regard for due process and transparency relative to their finance agreements and misleading advice at the point of purchase that is fundamentally reversed at the point of sale. The dealership demostrates a serious lack of integrity and is irresponsible in how it treats its customers…. STAY AWAY

Resposta da Sytner Group - Porsche Centre Solihull
I went to have new tyres fitted to my car. The service was exceptional, as well as fitting the tyres, they printed me a build report on my car, they did a check on the car and also cleaned it. Great surroundings to sit and wait, with very attentive people. They also took the car for a test drive when finished. The cost was very competitive, and the service i received could not be matched.

Resposta da Sytner Group - Porsche Centre Solihull
We had an excellent experience from Lloyd Valdes who when above our expectations in all aspects of our journey from start to finish when purchasing our new Porsche Taycan. He certainly exceeded expectations, I'd highly recommend him.

Resposta da Sytner Group - Porsche Centre Solihull
Sytner group are my favourite vehicle franchise. I have bought multiple vehicles from their different brands - including high value luxury performance vehicles. My 2 latest purchases have been from Solihull.
Service is second to none, inventory is carefully curated and all purchases are backed by industry leading warrantys - you will pay a little above typical market prices but you get a lot for it in return!
So careful is their selection process, they refused to take in a vehicle I wanted to part exchange when buying my current vehicle. I really looked after the car and it still didn't meet their selection criteria.
Other franchises & independent dealerships should really take note, this is how you sell vehicles!
My only criticism is that after sales could be improved. It's the only area they are lacking in, however they are still far better than most.
Oh and I never received those Silverstone Trackday Experiences that I was guaranteed when purchasing my last 2 vehicles. Please don't offer things you don't intend on giving, it's insulting and beneath you. You'll easily sell cars without promising what you dont intend on giving.
I followed this up on 4-5 separate occasions (in person, via email & via telephone), was promised that they'd get back to me and they never did.

Resposta da Sytner Group - Porsche Centre Solihull
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