Sytner Group - Sytner Coventry MINI Avaliações 

397
O TrustScore é 4.5 de um total de 5

4,5

128 Holyhead Road, CV5 8NA Coventry, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!

Avaliado com 1 de um total de 5 estrelas

Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

397 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(397)

11.973 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient service

Friendly and efficient service, would certainly recommend.

22 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Received excellent service from Harry…

Received excellent service from Harry Balderson

15 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Mrs Adams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the Harry & the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Mini Countryman Purchase

A very smooth and efficient purchase. Friendly and professional staff and a great range of vehicles readily available.

14 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Andy for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, helpful and friendly service. Omari Brown was very attentive and good at giving updates on delivery.

11 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Mrs Moore for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

excellent service and good knowledge of…

excellent service and good knowledge of range. James was really helpful and kept me updated all the time

10 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Lindsey for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Omari Brown my sales consultant was…

Omari Brown my sales consultant was exceptional in finding me the right Mini. After a number of false starts on ones I showed interested in, we found exactly the right vehicle on the showroom forecourt rather than from other sites. Test drove on the Saturday and picked it up on the Monday. Had the car for a week and am due to go tomorrow to have my private number plate fitted. Provided that goes OK, I am very pleased with the attention of Sytner Coventry.

8 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Mrs A for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 4 de um total de 5 estrelas

Omari was extremely helpful and kept me…

Omari was extremely helpful and kept me well informed of the progress of my order.

4 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Tina for your 4-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Great Sales Approach

Alana was engaging, helpful and very efficient and effective in selling me a car. Highly recommended.

3 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Ian for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Chris provided an outstanding customer…outstanding customer service

Chris provided an outstanding customer service, not with standing the fast ball of me turning up 1 hour earlier than planned. Would fully recommend Chris for his help with my purchase of a mini.

1 de fevereiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Stewart for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Thank you to Sytner Mini

Thank you to Sytner Mini, Coventry for helping to finalise our car purchase. Everyone went the extra mile to get the deal done on a busy Friday afternoon and in particular Omari. His helpfulness, professionalism and friendly manner were very much appreciated.

31 de janeiro de 2022
Avaliação não solicitada
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Raymond for your 5-star review and positive comments about your recent visit to us and Omari too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

Really great service once Chris took over the sale of my mini. He answered messages quickly and with helpful detail and went above and beyond to advice and guide me throughout. Also he has an excellent extremely friendly and personable manner which enhanced the whole experience and added to the excitement of getting my new car. He restored my faith in mini and I would recommend to all. Delighted customer

28 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Sally for your 5-star review and positive comments about your recent visit to us and Chris too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

All very good

All very good, very easy to deal with.

27 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Richard for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Great service and communications…

Great service and communications provided by Sam @ Mini Coventry for JCW used car purchase along with part exchange. Fair p/ex value offered. Highly recommended dealership with great customer service.

24 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Neil for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Experience in the dealership was…Fantastic

Experience in the dealership was excellent. There was one issues which delayed collection due to an issue with ownership being transferred from Mini to the dealership, however I was kept informed throughout and it was resolved quickly.

Experience whilst on site was Excellent, Harry was well informed, knowledgeable and able to find me a vehicle that suited exactly what I wanted. Couldn’t have asked for any more.

21 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Mr Jones for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Best experience ever buying a car

Best experience ever buying a car! Thank you.

14 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you A Williams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Helpful easy going staff

10 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Janice for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Mini experience.

Excellent service in every respect. Alana was helpful, reliable, extremely patient and never a pushy ' sales person'. A pleasure to work with. Steve, her Manager excellent too and we loved his sense of humour. Will certainly recommend.

8 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Gale for your 5-star review and positive comments about your recent visit to us and Alana too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 3 de um total de 5 estrelas

Comminication could of been better

Comminication could of been better. Was told to pick car up at 11.00 and called when en route ( 15 miles away ) to say it hasnt been charged up and can we make it later in the afternoon. Sales guy was great and very appologetic. Planned to day day to pick up wifes car with excitement which turned into a waste of a day hanging around until it was ready to pick up. So not a good start as the experience when ordering ( August 2021 ) was really professional and detailed. Rushed handover as had other clients to deal with.

5 de janeiro de 2022
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Haydn for your 3 star review and comments on your experience. I will share these with the team to ensure we provide a more positive journey for our customers. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Fantastic service as always from the…

Fantastic service as always from the whole team James McNulty Jessica Delaney Steven Palmer
Would give 5 stars plus plus plus
Thank you guys

30 de dezembro de 2021
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Mrs Dunnett for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Avaliado com 5 de um total de 5 estrelas

Fantastic!

After an initial online enquiry, we were contacted by Sales Executive Sam Greenbank at Sytner Coventry. He was able to tell us about a limited edition Countryman which he felt we might be interested in. He kindly sent a walk through video of the vehicle, in which he gave every little detail about the vehicle which you could hope for. Despite being a little apprehensive about the purchase, having not physically seen the vehicle, Sam’s description and knowledge of the vehicles attributes, meant we were sold on it. The purchase, from beginning to the delivery, was fully completed, including transferring the vehicle into our name and the receipt of the V5 by ourselves, in six days! Sam was completely on the ball with everything and his communication skills were brilliant, keeping us in the loop throughout the whole process. Despite a couple of minor hiccups since delivery, Sam has dealt with these without any problem and along with his Brand Manager Jess, have made our experience with Sytner Coventry an extremely good one.

7 de dezembro de 2021
logotipo da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI

Thank you Sue for your 5-star review & positive comments about your recent experience with us and Sam and Jess too. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

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