I worked with Oliver to set up a surprise purchase for my wife. Oliver’s sales approach was sympathetic, knowledgeable and accommodating. Having worked out the details of the deal, Oliver then helped... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went there I brought the parts asked them to replace for me . They give me quotes I accept it next day they called me sorry we make mistakes quote has to increase. Then again next day I pop in t... Ver mais
A empresa respondeu
Sytner Mini really pulled out all the stops and made my car purchase a truly memorable experience. Both Katie and Rebecca were an absolute pleasure to liaise with, taking care of my every need from st... Ver mais
A empresa respondeu
Katie who looked after me at the mini dealership (harold wood) was friendly, professional and knew her stuff! I felt soo at ease for every stage of receiving my new car and was kept update, also any q... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Colchester Rd, RM3 0GX, Romford, Reino Unido
- 01708 332900
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from Phillip
Great service from Phillip, very professional and all the staff very helpful

Resposta da Sytner Group - Sytner Harold Wood MINI
Amazing
Great Selection of MINI I could not recommend these highly enough. The whole buying procedure was Flawles I'd recommend speaking to Thom very honest and very easy to talk to explained everything to me regarding my Mini Cooper S
wonderful service. Keep it up

Resposta da Sytner Group - Sytner Harold Wood MINI
Absolutely brilliant customer service

Resposta da Sytner Group - Sytner Harold Wood MINI
Mini Pick Up.
Dior and Julie-Anne were excellent, explained what was happening right up to taking away the Car.
Smooth and knowledgeable and will be back to sort another car out.

Resposta da Sytner Group - Sytner Harold Wood MINI
It was an absolute pleasure to do…
It was an absolute pleasure to do business with Thom. Straight talking, honest transaction for both parties. Very happy with the conclusion! Thanks again, Sytner Harold Hill....

Resposta da Sytner Group - Sytner Harold Wood MINI
Collection Of New Mini Hatchback
This is our 5th Mini purchased over the years from Phil at Mini Sales Harold Wood.
From picking the Spec and placing the order Phil always keeps us updated with Build Schedule etc.
With the shortage of Computer Chips this last year the build was understandably delayed, but we were updated every week.
Collecting a new Car is always exciting, but the extra little touches that Mini add make it a real fun experience.
The after care is excellent. Phil checks in with you to make sure everything going well and is always available if needed.
The Mini Hatchback is great to drive, lots of comments on how smart it looks. Love the new interior.
We honestly cannot fault Mini at Harold Wood and in particular Phil W.

Resposta da Sytner Group - Sytner Harold Wood MINI
Great servis when buying my car I am so…
Great servis when buying my car I am so happy with it (GREAT )

Resposta da Sytner Group - Sytner Harold Wood MINI
Excellent service and communication the…
Excellent service and communication the whole way through! Louis and Jes went above and beyond to keep me updated.

Resposta da Sytner Group - Sytner Harold Wood MINI
First class staff & service
We ordered our new Mini back in November . We collected it last week on 9th March 2022. Everything ran very smoothly throughout the whole process and we were kept up to date with how our order was going right from the start by our Sytner dealer Phil Wallington. First class service from Phil from start to finish . I would recommend Sytner Harold Wood to everyone . Excellent . 5 Stars 100% for Phil Wallington

Resposta da Sytner Group - Sytner Harold Wood MINI
My second car purchase with Sytner Mini…
My second car purchase with Sytner Mini Harold wood and it was as faultless as the first. Excellent informed sales team who initially contacted me in lockdown about changing my car and had adapted all their processes according to restrictions. Then my sales contact Julie secured a promotion and Louis let me know then continued to call me regularly and keep me informed during the delays of contactors being available in the production lines. Now I finally have a shiny new clubman and I love it - including a follow up call from Louis to check I’m happy. And I am!

Resposta da Sytner Group - Sytner Harold Wood MINI
Very poor handover/collection - Checks not done at the dealer
Sales side was good. Handover and collection was very poor.
Sytner number plate left on the car that I did not see till I got home so actual front plate was not showing.
Tyre pressure warning light came on 500 yards after leaving. Front tyre pressures had not been checked. OSF was 2.1 bar and NSF was 3.1!
Rear parcel shelf and tyre inflation kit were missing. Currently on order with you.
Sunroof was filthy. Rest of the car was clean.
No drivers floor mat?
Numerous stone chips on the bonnet that were not declared on the ad on your website.
Jodi was very pleasant though.

Resposta da Sytner Group - Sytner Harold Wood MINI
Love Mini ❤
As always, great service received from Sytner Harold Wood Mini. New car took six months to arrive but I was forewarned, a consequence of covid. Some paperwork completed online pre collection which enabled a very smooth handover.

Resposta da Sytner Group - Sytner Harold Wood MINI
Professional service
Fantastic, prompt and professional service. These guys worked really hard to make my car purchase happen. Excellent service. Would highly recommend. Massive thanks to Anton & Thom. You were both stars ✨

Resposta da Sytner Group - Sytner Harold Wood MINI
Fantastic service received
Fantastic service received. Harvey was really helpful and informative and I found the whole buying process and collection of my mini easy!

Resposta da Sytner Group - Sytner Harold Wood MINI
Great friendly service.
Great friendly service.. Thom and Oliver were little gems, as like everyone else in these strange times I had to wait a little longer than my original date to collect my new car, Thom was great and kept me updated.. I absolutely love my new car (it’s my 4th new mini)..thank you ..

Resposta da Sytner Group - Sytner Harold Wood MINI
Vehicle mileage advertised at 1600 but…
Vehicle mileage advertised at 1600 but was 7400 when received. Car not received on two dates as promised. All sorted in the end but felt that this deal was just another sale with no attention to detail.

Resposta da Sytner Group - Sytner Harold Wood MINI
I purchased a used mini 20/70 plate…
I purchased a used mini 20/70 plate online although the dealership was some distance away Anton and Jodi-Ann reassured me that the mini would be in excellent condition, they gave me a very good price for our mini and after all the paper work was completed they delivered the mini to me, true to there word the mini was exceptional inside and out, a big thank you to you both for an excellent service.
We will purchase from you again.
Many thanks Mr and Mrs John Watts

Resposta da Sytner Group - Sytner Harold Wood MINI
A Deal That Benefited Me
Sytner identified that my vehicle would be worth more than I owed on it and asked me to consider changing it. I went into the dealership and spoke to the same sales person as before and who knew me. We were able to come up with a package which suited my circumstances and it was explained that I would have to wait some weeks before the new vehicle would be available. I was kept informed throughout the period.

Resposta da Sytner Group - Sytner Harold Wood MINI
had the best experience with this…
had the best experience with this company.extremely helpful with very good advice and not hard sell.i would recommend them to anyone looking for good advice

Resposta da Sytner Group - Sytner Harold Wood MINI
A 5 star experience!!!
A huge personal thank you to Sytner Harold Wood Mini, especially Harvey Page. Harvey has set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Harvey was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I wasn’t rushed instead he helped me design my new car to the exact specification I required. It could not have been more seamless, and Harvey made the process very pleasant.
His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! The staff generally were all polite, friendly and more importantly they make the customer feel listened to. The dealership was trustworthy, with quick and clear communication both in email and in person. The final price was just as negotiated, with no last minute surprises.
My car arrived on time and it looks fantastic. My father recommended this dealership and I will also be recommending them. Thank you so much Harvey, you were exceptional.

Resposta da Sytner Group - Sytner Harold Wood MINI
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







