Needed 2 trims replacing, advised no need for a courtesy car as the work would be done quicker than completing the paperwork, insurance and hand over. Now sat 2 hours later and counting for the work... Ver mais
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Veja o que dizem as avaliações
Absolutely professional service from the second you enter the building. A lovely smile and a nice greeting, the admin team are very well trained and pleasant. The Land Rover technicians know their... Ver mais
A empresa respondeu
We took our Range Rover in for a service and we were attended to by Michael. The whole experience was very seamless and straightforward. We got updates and were able to track the live progress of... Ver mais
A empresa respondeu
my car has broken down suddenly and it is just three month out of warranty. I was so stressed about it as I was told I should not expect my car back soon . How ever the gentleman ( I am not sure I am... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
301 Savile St, S4 7UD, Sheffield, Reino Unido
- 0114 276 5655
4,7
Excelente
723 avaliações
Pede aos clientes que avaliem
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Need to know how long things will take
Needed 2 trims replacing, advised no need for a courtesy car as the work would be done quicker than completing the paperwork, insurance and hand over.
Now sat 2 hours later and counting for the work to be completed. Must have been a lot of paperwork for the courtesy car.
23 de outubro de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
From first contact to driving away great
From first contact to driving away , easy to deal with , helpful , special mention to Tim for his great customer service ! But all round a great team and experience was had
30 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your kind words and lovely review. We're really pleased to hear that your experience throughout your recent purchase was such a positive one. We will pass on your kind comments to Tim and the team for their fantastic customer service. Thanks again for your feedback and we hope to see you again soon, kind regards, Mike Tyson (Managing Director).
Fantastic service by Andrew i will…
Fantastic service by Andrew i will definitely highly recommend. Ambience is great too friendly.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your wonderful review Elena. We're so happy to hear that Andrew provided fantastic service and you enjoyed the friendly atmosphere in the dealership. We really appreciate your recommendation and we look forward to welcoming you back again soon, kind regards, Mike Tyson (Managing Director).
Michael (service adviser) and the team…
Michael (service adviser) and the team did a fantastic job of highlighting an issue with my defender and getting the issue rectified.
1 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your 5 star review Andrew. We’re delighted to hear that Michael and the team provided excellent support and resolved the issue with your Defender. Kind regards, Mike Tyson (Managing Director).
Range Rover Service
We took our Range Rover in for a service and we were attended to by Michael.
The whole experience was very seamless and straightforward.
We got updates and were able to track the live progress of the service.
The in-house experience was also great; friendly and lovely staff.
We were impressed and satisfied overall.
Will definitely recommend!
30 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to share your experience. We're delighted to hear that Michael made your service visit such a positive one. It's also great to know that our team made you feel welcome and looked after during your time with us. We really appreciate your recommendation and look forward to seeing you again in the future, kind regards, Mike Tyson (Managing Director).
Really straightforward to book in and…
Really straightforward to book in and the work was carried out to the time stated and even got the car washed 👍🏼
30 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to share your feedback. We're delighted to hear that your recent experience was so positive. We appreciate your support and look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Andrew Harding and his team were…
Andrew Harding and his team were helpful and friendly and made the experience of replacing our Dicovery very easy
So thank you
23 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your kind words Hugo. We're delighted to hear that Andrew and the team made the process of changing your vehicle so easy, we'll be sure to share your feedback with them. Enjoy your new Discovery and thank you for your business, kind regards, Mike Tyson (Managing Director).
my car has broken down suddenly and it…
my car has broken down suddenly and it is just three month out of warranty. I was so stressed about it as I was told I should not expect my car back soon . How ever the gentleman ( I am not sure I am allowed mention names) who has been looking after me was doing his best to get the diagnostics done and contact manufacturer to help out with the repair. He also sorted out me a courtesy car . I am so pleased with the service I have received.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to share your experience. We understand how stressful an unexpected breakdown can be especially when you vehicle is just outside of warranty but we're pleased that our team were able to support you during this time. We appreciate your kind words and look forward to assisting you again in the future, kind regards, Mike Tyson (Managing Director).
Consistently attentive and informative…
Consistently attentive and informative service from the after sales team, in particular James Hird and Michael Faulkner.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words and positive feedback Roger. We are delighted to hear that James and Michael made your experience such a positive one. Thank you for your continued loyalty to us and we look forward to assisting you again in the future. Kind regards, Mike Tyson (Managing Director).
Absolutely professional service from…
Absolutely professional service from the second you enter the building. A lovely smile and a nice greeting, the admin team are very well trained and pleasant. The Land Rover technicians know their cars inside out very reassuring if you own a Land Rover or a jaguar it’s a must.
5 stars all the way.
Many thanks
David Johnson
15 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you so much for the wonderful 5-star review David. We’re so pleased to hear that you received a warm welcome and were impressed by both our admin team and technicians. Your kind words and recommendation are very much appreciated and we look forward to seeing you again in the future, kind regards, Mike Tyson (Managing Director).
Friendly
Friendly, patient and professional approach by Andrew, Sales Exec. made a complicated process enjoyable, ensuring that we have leased a vehicle with which we are very pleased.
12 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to share your experience Mrs Woodward. We're delighted to hear that Andrew's approach made the process enjoyable and straightforward and we'll be sure to pass on your kind words to him. Thank you for choosing Sytner Land Rover Sheffield, we look forward to assisting you again in the future. Kind regards, Mike Tyson (Managing Director).
Excellent service from Dennis & Sophie…
Excellent service from Dennis & Sophie & the team at landrover sytner Sheffield this is the 4th defender from them so they are certainly doing something right .
Thanks again
1 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your wonderful review Andrew, and for your continued loyalty to Sytner Land Rover Sheffield. We are delighted to hear that Dennis, Sophie and the rest of the team provided you with excellent service once again. The fact that this is your fourth Defender from us means a great deal, and we truly appreciate the trust you place in our team. We will be sure to share your kind comments with everyone involved. We hope you enjoy your new Defender and look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Exceptional all round staff I’m…
⭐⭐⭐⭐⭐
Outstanding service from Charlie Dempsey
We would like to say a huge thank you to Charlie Dempsey for the exceptional service she provided when helping us purchase our two Land Rover vehicles.
From start to finish, Charlie was incredibly professional, friendly and knowledgeable. She made the whole process straightforward and enjoyable, taking the time to understand exactly what we were looking for and ensuring everything was handled efficiently.
Her communication and attention to detail were excellent, and nothing was ever too much trouble. It was clear throughout that Charlie genuinely cared about providing us with the best possible experience, rather than simply making a sale.
We have been extremely impressed with both vehicles and, more importantly, with the level of service we received from Charlie. She is a real credit to Land Rover and we would have absolutely no hesitation in recommending her to anyone looking to purchase a vehicle.
First-class service from start to finish — thank you, Charlie! ⭐⭐⭐⭐⭐
28 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you so much for taking the time to leave such a wonderful review Maureen. We are delighted to hear about your experience and that Charlie provided such exceptional service throughout the process. It's fantastic to know that Charlie's knowledge, communication, and attention to detail made such a positive impression. We will be sure to share your kind feedback with Charlie who will be thrilled to receive this recognition. Thank you for choosing us and we hope you enjoy your new Land Rovers, kind regards, Mike Tyson (Managing Director).
Had lots of problems with our car
Had lots of problems with our car. Spent more time back in the garage than what we’ve had it and not had like for like cars or very good customer service.
25 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
We are sorry to hear about the issues you have experienced with your car and the level of customer service you received. This is certainly not the standard we aim to provide and we apologise for any inconvenience caused. We would welcome the opportunity to better understand your concerns and see if there is anything we can do to assist. Kind regards, Mike Tyson (Managing Director).
From start to finish
From start to finish, the issues with my car were dealt with swiftly and I did not have to worry about a thing. From organising the courtesy car and getting my car back to me when it was finished. The service has been fantastic and Cameron kept me fully informed about the progress of the work, thank you! A very stressful time became only lightly stressful :)
14 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words. We are delighted to hear that Cameron and the team were able to keep you informed throughout the process and that the service provided helped to ease what was understandably a stressful time. We appreciate your feedback and look forward to assisting you again in the future, kind regards, Mike Tyson (Managing Director).
Friendly and professional greeting
Friendly and professional greeting, handover and collection
Good pricing
25 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for taking the time to leave us a 5-star review Andrew, we’re delighted to hear you had a great experience with us recently. Your feedback is appreciated and we hope to welcome you back in the future, kind regards, Mike Tyson (Managing Director).
Vehicle service and MOT
Took my car in for a service, MOT and recall.
Excellent service from Dan Norie my Service representative. I had arrived early and expected to have to wait but was dealt with quickly and efficiently. All work completed fine, the car had been cleaned inside and out on collection. Very happy.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you for your fantastic review Craig. We are delighted to hear that you were so pleased with the service you received from Dan and you were looked after so well. Your comments will be passed on to Dan and the team. Thank you for your business and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Only a recall but superbly dealt with…
Only a recall but superbly dealt with by Dan Norie, the Service Advisor. I arrived early for my appointment but Dan was welcoming and accommodating and managed the work required so that I didn't need to wait. First class service from someone who not only was friendly but clearly knew how to exceed a client's expectations.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Dear Mr Colbeck, thank you for taking the time to leave such a wonderful review. We are delighted to hear that Dan made your experience so positive and will be sure to share your kind comments with him and the team. Thank you for choosing us and we look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
Michael Faulkner always looks after us…
Michael Faulkner always looks after us very well
13 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words. We are delighted to hear that Michael consistently provides you with excellent care and attention. We appreciate the time you have taken to share your experience and look forward to continuing to support you in the future, kind regards, Mike Tyson (Managing Director).
Service
Another excellent service by your team
Shame about the taste of the coffee not as good as Audi coffee hahaha
5 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Land Rover Sheffield
Thank you very much for your kind words and continued support Mr Hillaby. We’re delighted to hear that you had another excellent experience with our team at Sytner Land Rover Sheffield. As for the coffee, we don't usually get any complaints but we will pass on your feedback to our Front of House Manager. We look forward to welcoming you back in the future, kind regards, Mike Tyson (Managing Director).
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