Sytner Group - Sytner Leicester BMW Avaliações 

Sytner Leicester always provides an excellent care and customer service. Courteous staff. Clear instructions to book the car in advance. No wait at drop off and pick up. Good overall service.

I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the process whilst I waited on site, meeting all my expectations and the car was returned back to me within a couple of hours serviced and cleaned .

Thank you again

Simon Bannister

Based purely on the experience provided by the advisor on the day of the visit.
Very nice and friendly, always clear in explaining the issue and finding a way to suit my circumstances on the day

Excellent service. I was kept informed by Lisa and the service was efficient but friendly. Highly recommend.

BMW Sytner Leicester very easy to deal with, efficient booking and clear communications and discussions throughout the visit.

Mr. Rob Murkett has been very sincere in his service to us. He was willing to take care of what we need at the service centre. He has been serving us nicely in the past three years.

Professional staffs, simple process, continious updates including videos. It was a wonderful experience .

I was very nicely greeted and looked after by Service rep Rob
He kept me fully informed during my wait in terms of the progress of the work on my car
Many thanks Rob

Fast, efficient and friendly service.
Nice area to relax while you wait and able to wonder round the showroom to look at some tasty cars.

Excellent customer service

Always a good service. Kept well informed throughout the job. Very professional.

Arrived at appointment time & was dealt with in a timely & courteous manner. Kept up to date on progress of the service being carried out. Collected my vehicle at the time advised and given the invoice with the price as quoted. Excellent service in a busy environment by Ivan Tang.

Our initial experience at Sytner BMW Leicester was very refreshing and then we met Daniel Rees and it went to a different level. Dan was exceptional in the way he helped us with our initial query all the way through to our purchase. This included researching all available types of tyres for the X1, because I wanted run flat tyres. We felt so confident and comfortable with the whole process of part exchanging our Mercedes and purchasing a new X1, because of the help and assistance we received from Dan. We have experienced the very best in customer service from Daniel Rees and we will certainly recommend Sytner BMW Leicester to our family and friends. Thank you Dan for everything you’ve done for us and especially for making Lisa’s Birthday complete by sorting her personalised number plate.

I recently took my car to Sytner Leicester to have a manufacturer safety recall carried out, and the whole experience was excellent from start to finish.

The booking process was straightforward, the work was completed efficiently, and the staff were friendly, professional, and kept me informed throughout. It’s reassuring to know that the recall was dealt with promptly and to a high standard, giving me complete peace of mind.

Polite, professional staff. They kept me informed throughout.

Over many many years and visits I have to say that not all my experiences at Sytner Leicester have been positive, some far from it. Despite that I have remained loyal to the brand and dealership. My most recent visit was only for an MOT but I did leave with a positive rather than negative feeling which I am pleased to offer feedback on.
In particular I want to highlight a member of staff named Naadir. His attitude, manner and personality was a notable difference in comparison to others I have met in the past. Friendly, helpful, polite and a credit to the service department.

Excellent service as always

Very smooth sales and handover processes. The team listened to my thoughts and requirements. There were a few minor issues after taking delivery of the car but these were handled and resolved well by the team. Arranging finance was easy.

Denil Chauhan was professional right from my first contact with the Leicester dealership.
He was very helpful, knowledgeable and courteous, always returning my calls and went the extra mile to make sure the car was perfect upon collection.

Overall i have been impressed with BMW staff having been with another German for over 25 years.

Quality staff. Efficient and professional