Sytner Group - Sytner Oldbury MINI Avaliações 

373
O TrustScore é 4.5 de um total de 5

4,4

819 Wolverhampton Rd, B68 8DA Oldbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had an MOT and my service advisor was Logan C. Logan was friendly and informative and answered any questions I had. Top level of service 10 out of 10 for Logan. I also thought the additional video... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely superb service! From my first phone call to the car arriving on my drive, everything was faultless. The salesman, Reece, was knowledgeable about the car, the process and answered every ques... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Although there was a slight delay with collection of my new Mini it was dealt with in a professional way. From ordering to collection/handover I was kept informed of progress by either Lee or Simo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Started with phone contact to James from home here in North East Scotland. Helpful, nice guy better than other garages I contacted. Then making arrangements to purchase all equally excellent with Simo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

373 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(373)

12.341 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Sytner Mini Oldbury good place to go

If you are thinking of buying a mini then I would seriously consider paying Sytner Oldbury a visit. They were both professional and knowledgeable and I must say the Salesman who I dealt with kept me informed with weekly updates about the progress of the sale which I have never received from any previous dealer which was really appreciated.

19 de novembro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi, thank you for your positive review. I will be sure to share with the team as it is genuinely appreciated. We wish you many happy miles of MINI ownership! Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We received excellent service from Reece, then Danielle and everyone we spoke to was friendly, knowledgeable and welcoming. We would highly recommend

7 de novembro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Lou, thank you for your positive review. I will be sure to share with the team as it is genuinely appreciated. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Purchase of new mini

We found Mark to be possibly the best car sales we've had the experience of dealing with. He wasn't pushy, he explained the ins and outs of the car answered the questions we asked. Once we had made the decision to buy the car Mark explained our options, and the processes that each choice would entail. I would consider Mark an asset to you Company.

31 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Mrs Keating, Thank you for your glowing review. Mark will be thrilled to read it, as he works hard on providing the best possible customer journey. We also consider Mark a great ambassador of the business! Regards Sytner Oldbury BMW.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Just taken ownership of my second mini and I cannot fault the customer service and how easy it was to purchase my new JCW. Thank you Richard for all your help.

Highly recommend Richard and Synter

30 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Donna, Thank you for your positive review. I'm so pleased Richard looked after you so well. He will be thrilled to read this feedback. Enjoy many happy miles of JCW ownership, great choice! Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Richard Spoor

Excellent service from Richard Spoor. Highly recommend

30 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Ms Barnett, Thank you for your positive review. I'm so pleased Richard looked after you so well. He will be thrilled to read this feedback. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

My first Mini Cooper S Sport!

Jordan and his team were very friendly and helpful every step of the way from the test drive to the part exchange.

29 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Vicky, Thank you for your positive review. I'm so pleased Jordan looked after you so well. He will be thrilled to read this feedback and it is always appreciated. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

I experienced fantastic service from…

I experienced fantastic service from the minute that I entered the building.
I was met by a member of staff Gary Matthews who was very welcoming and was very competent in the product
Gary kept me up to date every step of the way whilst my order was placed. Nothing was ever to much for him and he would always return calls and emails promptly.
I would definitely recommend your service
To family and friends
There is nothing that I could faulted with the service that I had
I would like to thank Gary for being professional and helpful

29 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Mr Robinson, Thank you for your glowing feedback. Gary will be thrilled to read it, as he works hard on providing the best possible customer journey. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

As always I was dealt with in a very…

As always I was dealt with in a very professional way. The staff are always helpful. From when you walk into the showroom you are greeted by pleasant and polite members of staff.

29 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Pauline, thank you for your positive review. I will be sure to share with the team as it is always genuinely appreciated. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Sytner showroom Oldbury.

I cannot fault Sytner showroom at Oldbury, from the time I booked a viewing of the Mini Cooper through to me purchasing the car, the staff was excellent throughout. I was kept informed and updated at all times, right up to the day of collection. I was impressed with all the staff at Sytner and my thanks especially goes to Lizzie Swift who dealt with my purchase.

26 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Mr Kendrick, Thank you for your positive feedback. Lizzie will be thrilled to read your review. We hope you have many happy miles of MINI ownership. Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Lizzie Swift was brilliant!

Lizzie Swift was brilliant!! She was able to listen to what we were looking for in a car and find us that car!!!
The whole team that we dealt with were friendly and knew what they were talking about!! Well done and thank you!!

26 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Miss Huckerby, Thank you for your glowing feedback. Lizzie will be genuinely thrilled to read your review. We hope you have many happy miles of MINI ownership. Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

My experience at Sytner MINI Oldbury

My experience at Sytner MINI Oldbury was fantastic, all staff were friendly and pleasant, especially Richard Spoor. Richard did an amazing job finding me my perfect car within my budget and even in the colour I wanted, he was very thorough with the answers to my questions and kept in contact with me throughout the whole process and even emailed me a lovely video of my new car when it arrived at Oldbury, and took the effort to explain how everything worked in the car on the video. Although he wasn’t able to do the hand over due to him not working the day I was able to collect, he still made the effort to contact me a few days later to make sure my hand over went well with a fellow colleague and to make sure I was happy with the car he found me and asked if there was anything else he could do for me. I absolutely love my new car, and so pleased with how easy the experience was with Richard as my sales assistant. Highly recommend I Sytner Oldbury, Massive thank you again to Richard!

25 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Rebecca, Thank you for your positive feedback. Richard will be thrilled to read your review. We hope you have many happy miles of MINI ownership! Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Mark was so helpful. He kept me up to date with the progress of my car manufacture, he even called when it was bad news that meant my car was being delayed even more. I really appreciated his honesty, and I'm really glad he kept in touch throughout I didnt feel forgotten about or lost amongst a mountain of paperwork at any time. I love my new car too which is a bonus!

22 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Sarah, Thank you for your positive review. Mark works incredibly hard on the customer journey, so will genuinely appreciate this feedback. We hope you have many happy miles of MINI ownership in your new MINI! Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

My experience Sytner Oldbury was brilliant and I highly recommend

My experience Sytner Oldbury was incredible. Gary Matthews gave me weekly updates which were vital, especially in the current climate as global production delays are common. The service I received was brilliant. This is my second brand new Countryman from Oldbury. Highly recommended garage. Jaz

22 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Jaz, Thank you for your positive review. Gary works incredibly hard on the customer journey, so will genuinely appreciate this feedback. We hope you have many happy miles of MINI ownership in your new MINI! Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Thanks to Lizzie Swift

Thanks to Lizzie Swift! I have another brilliant car. The staff took their time in finding a car that met all mine and my partners needs, explained everything clearly and answered all my questions. Lizzie was brilliant and very helpful over the phone with answering my questions and sorting out the problem with the key fob.

21 de outubro de 2021
Avaliação não solicitada
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Miss Huckerby, Thank you for your positive review. Lizzie works incredibly hard on the customer journey, so will genuinely appreciate this feedback. We hope you have many happy miles of MINI ownership in your new MINI! Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Can't fault the customer service superb…

Can't fault the customer service superb and just got to give Gary 10 out of 10 for a well explained on how the mini and the services work.

18 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Mrs Paul, Thank you for your positive review. Gary works incredibly hard on the customer journey, I know he will genuinely appreciate this feedback. Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Thanks to Dan Booth and the team at…

Thanks to Dan Booth and the team at Sytner Oldbury for providing exceptional service in purchasing my amazing new Mini Countryman

11 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Mrs Evans, Thank you for your positive review. Dan works incredibly hard on the customer journey he provides, so will genuinely appreciate this feedback. We hope you have many happy miles of MINI ownership in your new MINI! Regards Sytner MINI Oldbury.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from the Sales team!

I have just purchased my third mini from Sytner Oldbury. The team are fantastic as always, so helpful and nothing is ever to much! My new car was ready for me to pick up in 2 days and is absolutely beautiful I am chuffed to bits with it! Gary, Dave, James, Jim, Mark and the rest of the team were fantastic in their service as always. Massive thank you to Gary for sourcing the car I wanted, and for ensuring he found a car with the exact specifications I had asked for! Fantastic team and brilliant service every time. Thank you all again and will see you in a few years! Carly HB

7 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Carly, Thank you for your glowing review and continued custom. I will be sure to share with the team as it will be genuinely appreciated! We hope you continue to enjoy many more MINI miles! Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

A stress free experience

I was unsure of exactly what I wanted but Dan (Booth) talked me through the options - both car and finance wise. Everyone I encountered there was friendly.
When I collected my Mini, once again Dan was patient - talking me through all the functions on the car, and said I was welcome to pop back any time to go over it again if necessary.
Dan and the team made the experience stress free!

6 de outubro de 2021
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Resposta da Sytner Group - Sytner Oldbury MINI

Hi Melanie, Thank you for your glowing feedback. You are absolutely welcome back for a coffee and chat whenever you wish! I will be sure to share with the team as it will be genuinely appreciated. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Brilliant service from start to finish. There were some delays with production due to the semi-conductor shortage but Mark kept me fully informed throughout and I all of my queries were answered quickly and honestly. Would definitely use them again.

6 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi, Thank You for your positive review. There has been large scale industry delays due to the semi conductor shortage, so we're pleased to hear Mark has kept you fully up dated throughout. I will be sure to share your feedback with the team. Regards Sytner Oldbury MINI.

Avaliado com 5 de um total de 5 estrelas

Collected new Mini Clubman

Collected new Mini Clubman . Handover process was smooth & efficient and only took 15 minutes . Staff were very friendly . New car has been perfect & had full tank of petrol .

5 de outubro de 2021
logotipo da Sytner Group - Sytner Oldbury MINI

Resposta da Sytner Group - Sytner Oldbury MINI

Hi Phil, Thank you for your positive review. We're thrilled to read your new MINI is perfect! We hope you have many happy miles of MINI ownership. Regards Sytner Oldbury MINI.

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